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Tricentis qTest vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Tricentis qTest delivers ROI by enhancing efficiency, visibility, and collaboration, with quick adoption, ease of use, and seamless upgrades.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.
Senior Director at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
1.0
Tricentis qTest customer service is responsive and effective, despite integration challenges and occasional slower first-tier support.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
Support has never been an issue, except for consulting which Tricentis charges for.
Senior Director at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
8.3
Tricentis qTest offers scalable, seamless performance supporting global teams, requiring minimal maintenance, with robust integration and feature growth.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
 

Stability Issues

Sentiment score
8.1
Tricentis qTest offers stable performance with rare downtime, consistent availability, and improved integration, receiving positive user feedback.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.
Quality Specialist 2A at a financial services firm with 10,001+ employees
 

Room For Improvement

Tricentis qTest requires improved reporting, better integration, enhanced user interface, installation processes, and faster, robust support and features.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.
Quality Specialist 2A at a financial services firm with 10,001+ employees
It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.
Test Automation Specialist -Full Stack at IBM
 

Setup Cost

Tricentis qTest offers moderate enterprise pricing, supports global teams, and includes options for volume discounts and optional tools.
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
The solution is expensive.
Senior Director at a tech vendor with 10,001+ employees
The pricing and execution of qTest are easy.
Test Automation Specialist -Full Stack at IBM
 

Valuable Features

Tricentis qTest provides seamless integration, robust reporting, and scalable test management, enhancing agile testing efficiency across diverse needs.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.
Senior Director at a tech vendor with 10,001+ employees
A valuable feature is the ease of uploading, as well as creating folders.
Test Automation Specialist -Full Stack at IBM
I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.
Quality Specialist 2A at a financial services firm with 10,001+ employees
 

Categories and Ranking

Tricentis qTest
Ranking in Test Management Tools
5th
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Zeenyx AscentialTest
Ranking in Test Management Tools
22nd
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Functional Testing Tools (24th)
 

Mindshare comparison

As of August 2026, in the Test Management Tools category, the mindshare of Tricentis qTest is 5.6%, down from 15.1% compared to the previous year. The mindshare of Zeenyx AscentialTest is 2.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Tricentis qTest5.6%
Zeenyx AscentialTest2.4%
Other92.0%
Test Management Tools
 

Featured Reviews

reviewer2772063 - PeerSpot reviewer
Quality Specialist 2A at a financial services firm with 10,001+ employees
Has supported centralized test case management but needs better reporting and integration features
One good feature of Tricentis qTest was that users can directly upload test cases in the tool itself. Unlike ALM, where we had a plugin in Excel and it used to hang very much, this was a really cool feature where users can upload test cases directly into the tool. I have used Tricentis qTest's integration with Jira, but that's why we migrated to Octane tool. There were some hiccups, such as when we updated anything in Tricentis qTest, it wasn't really reflecting in our release container or release manager. I have utilized the customizable dashboards with Tricentis qTest, though they weren't very interactive. I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving. It's definitely time-saving, and also in terms of space, users can have everything centralized instead of having it all in Excel locally, which can be maintained in the repository of Tricentis qTest.
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Insurance Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Construction Company
17%
Outsourcing Company
12%
University
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise16
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Tricentis qTest?
The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...
What needs improvement with Tricentis qTest?
One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Tricentis qTest, and there were limitations in the dashboard. There may be missing fe...
What is your primary use case for Tricentis qTest?
The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centralized test management with Tricentis qTest was beneficial for the team's product...
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Also Known As

qTest
AscentialTest
 

Overview

 

Sample Customers

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about Tricentis qTest vs. Zeenyx AscentialTest and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.