We use it to scan email for security purposes.
It's all cloud, there is no on-premise footprint. All the infrastructure is Perception Point infrastructure.
Judging the effectiveness of Perception Point when it comes to detection is difficult because we do not have only Perception Point in our email security flow. Perception Point is the last line of defense in our protection process, what we call a third-tier of protection. Before Perception Point, we have two layers of Microsoft in place, and those two layers filter quite a lot. We wanted to add another layer from a different vendor so that we were not only relying on Microsoft, but also because we knew Microsoft was not catching everything. That was proven through our PoC with Perception Point. Every month we catch a good number of malicious emails. Our focus is more on malicious messages than on spam, although it catches a good number of spam messages as well.
We escalate one or two emails per month that were not discovered by either Perception Point or Microsoft, so our overall effectiveness is pretty good. But Perception Point is certainly catching things that Microsoft does not catch. It is doing important work because an email that Microsoft does not catch is a risk if it gets into a user's mailbox. We are talking about 25,000 to 30,000 emails a month that Perception Point is catching that Microsoft is not yet detecting.
Also, Perception Point's Incident Response team is like an extension of our messaging team in the sense that we do not have the capacity or the resources to evaluate whether an email is malicious or not, especially for the type of volume we have. This was one of the key criteria for us when selecting a partner. With Microsoft, a lot of it is done by machine learning, but we do not have a Microsoft team making a determination about emails or a team that we can easily escalate issues to or turn to for an email security conversation. Perception Point performs a really important part of what our vision is for email security.
We have also created an integration where users are able to report phishing attempts, and those emails are scrutinized by the Perception Point Incident Response team. That is an additional benefit. They're adding value both through qualifying our emails and through reviewing messages that our users report as phishing attempts.
We have another integration between Perception Point and our endpoint solution. That is something Perception Point actually offered so that if the endpoint solution finds something where the entry point was an email, there is an automatic interaction through which Perception Point does a review and removes things from the email box. That is an added benefit.
