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Perception Point Advanced Email Security vs Trellix Collaboration Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Perception Point Advanced Email Security enhances efficiency, accuracy, and cost savings by effectively blocking malicious emails and reducing incidents.
Sentiment score
8.0
Trellix Collaboration Security boosts ROI by reducing incidents, improving efficiency, and lowering manual workload and false positives.
I estimate that my team saves approximately eight hours each week because of Perception Point Advanced Email Security.
Security analyst at a outsourcing company with 501-1,000 employees
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.6
Perception Point's customer service is commended for quick, professional, and effective issue resolution, with proactive 24/7 support.
Sentiment score
6.8
Trellix Collaboration Security support is mixed; praised for knowledgeable service but criticized for inconsistent response times globally.
They help us a lot, and when we create a ticket, they answer us in one or two hours.
Security analyst at a outsourcing company with 501-1,000 employees
The technical support from Perception Point has improved significantly following the Fortinet acquisition.
Senior Security Analyst at a security firm with 11-50 employees
Customer service and support are good, but there is room for improvement in response time.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
Very knowledgeable engineers on the product who have addressed any questions or issues.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.6
Perception Point Advanced Email Security offers scalable, cloud-based protection, efficiently handling various email volumes for businesses of all sizes.
Sentiment score
8.0
Trellix Collaboration Security is highly scalable, adaptable, and efficiently manages environments, but licensing may impact scaling.
Perception Point Advanced Email Security demonstrates excellent scalability, and I would rate it at ten out of ten.
Senior Security Analyst at a security firm with 11-50 employees
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Endpoint Security Analyst at BNP Paribas
 

Stability Issues

Sentiment score
8.1
Perception Point Advanced Email Security offers high stability and minimal downtime, with user-friendly maintenance requiring minimal resources.
Sentiment score
8.2
Trellix Collaboration Security offers high stability and reliability, with rare issues primarily during complex API integrations across environments.
Perception Point Advanced Email Security is stable approximately ninety-nine percent of the time.
Security analyst at a outsourcing company with 501-1,000 employees
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Enhancements desired include easier policy adjustments, improved spam filtering, real-time alerts, better integrations, and advanced threat intelligence features.
Trellix Collaboration Security needs improved reporting, customization, interface, language support, and stronger data loss prevention capabilities.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Perception Point Advanced Email Security can be improved by increasing the speed of analysis and delivery.
Security analyst at a outsourcing company with 501-1,000 employees
If a customer is receiving cybersecurity advisory from any organization or their own company, it would be better if we could create an option to establish policies so that the AI and ML engine will work accordingly to those policies.
Senior Security Analyst at a security firm with 11-50 employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

Perception Point offers moderately priced email security, aligning with ROI expectations, providing flexibility and substantial protection within diverse budgets.
Trellix Collaboration Security's pricing varies, seen as affordable by some but costly for smaller businesses, with flexible licensing options.
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Perception Point provides advanced threat detection, anti-phishing AI, and quick email delivery with intuitive management and real-time protection.
Trellix Collaboration Security offers comprehensive threat prevention and management with advanced features for enhanced protection and streamlined user experience.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
IT at a retailer with 11-50 employees
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
The best features Perception Point Advanced Email Security offers are its multi-layer dynamic scanning and anti-evasion technology.
Security analyst at a outsourcing company with 501-1,000 employees
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Perception Point Advanced E...
Ranking in Email Security
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (9th)
Trellix Collaboration Security
Ranking in Email Security
11th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Instant Communications Security and Compliance (2nd), Secure Email Gateway (SEG) (6th), AI Security (16th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Perception Point Advanced Email Security is 1.4%, down from 2.3% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Trellix Collaboration Security2.5%
Perception Point Advanced Email Security1.4%
Other96.1%
Email Security
 

Featured Reviews

GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Construction Company
7%
Construction Company
15%
Healthcare Company
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
What needs improvement with FireEye Email Security?
A few areas stand out: Market coverage. The product needs to expand into markets it currently doesn't fully serve — North Africa in particular — and address the sales restrictions that exist in cer...
What is your primary use case for FireEye Email Security?
Trellix Collaboration Security is a tool used for file inspection, URL analysis, behavioral analysis, and integration with existing security tools. The product mainly serves the purpose of scanning...
What advice do you have for others considering FireEye Email Security?
Trellix Collaboration Security has seamless integration with most vendors, especially the SIEM solutions vendors, which is an advantage. There is, however, room for improvement in support services,...
 

Also Known As

No data available
FireEye Email Security
 

Overview

 

Sample Customers

Information Not Available
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Perception Point Advanced Email Security vs. Trellix Collaboration Security and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.