OpenText Application Quality Management Reviews

Name: OpenText Application Quality Management
Brand: OpenText
Rating: 4.0 (208 reviews)

4.0 out of 5

208 reviews
89% willing to recommend

What is OpenText Application Quality Management?

OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.

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OpenText Application Quality Management is the #1 ranked solution in top Quality Management Tools and #5 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give OpenText Application Quality Management an average rating of 8.0 out of 10. OpenText Application Quality Management is most commonly compared to Microsoft Azure DevOps: OpenText Application Quality Management vs Microsoft Azure DevOps. OpenText Application Quality Management is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 17% of all views.

Buyer's Guide

OpenText Application Quality Management

August 2025

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Featured OpenText Application Quality Management reviews

Hosney Osman

Senior Operation Engineer at Vodafone

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

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Huong Vuong

Sap Fico Consultant at Avient Corporation

There are cases where the system does not meet our reporting requirements. For example, only the first user can click 'run' during testing, and subsequent users have to click 'continue manual run', which can create reporting errors. Improvements are needed so that the system can continue running without creating a new run.

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Avijit Amitabh

Heaad of Automation Devision at Alstom Ferroviaria S.p.A.

The most valuable features of OpenText ALM include its integration with the automation landscape, the ability to capture requirements and map them to test cases, and the capability to schedule runs through ALM. Features like BPT and the way they make it easier for end users to understand the split of test cases according to functionality are also valuable.

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OpenText Application Quality Management mindshare

Product category:

As of August 2025, the mindshare of OpenText Application Quality Management in the Application Lifecycle Management (ALM) Suites category stands at 5.4%, up from 5.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites

PeerResearch reports based on OpenText Application Quality Management reviews

Type	Title	Date
Category	Application Lifecycle Management (ALM) Suites	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	OpenText Application Quality Management vs Jira	Aug 20, 2025	Download
Comparison	OpenText Application Quality Management vs Microsoft Azure DevOps	Aug 20, 2025	Download
Comparison	OpenText Application Quality Management vs Polarion ALM	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Azure DevOps	4.1	14.8%	95%	135 interviews Add to research
Jira	4.1	20.0%	91%	275 interviews Add to research

Valuable Features

OpenText Application Quality Management's most valuable features include comprehensive traceability from requirements to defects, robust integration with tools like JIRA and MS Excel, customizable reporting, and centralized storage of testing artifacts. The web-based interface enables global accessibility while supporting both manual and automated testing. Users appreciate the intuitive GUI, flexibility in customization, and effective data management. The ability to manage multiple licenses for large organizations adds significant value.

"From my service provider perspective, the best features of the product are real-time tracking and reporting capabilities, which help with project management by enabling real-time tracking and reporting."
"I would rate the product a seven out of ten."
"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."

Room for Improvement

High licensing costs and high annual fees are concerns for many. The performance is considered slow, particularly on reporting and user interface, which are outdated and not intuitive. Compatibility issues with browsers, lack of integration with other tools, and expensive licensing models are noted. Many users struggle with complex administration and maintenance. There is a need for better support for Agile processes, simplified reporting features, and improved ease of use for non-technical users.

"As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern."
"The initial setup was not straightforward."
"Return on investment isn't something I often contemplate. I have not seen many business cases around it."

ROI

OpenText Application Quality Management improved project visibility and testing standards, with many users noting significant time and cost savings. Despite challenges in quantifying exact monetary ROI, the software is valued for enhancing collaboration, defect reduction, and efficiency. Users highlight bundled tool complexity and advocate for standard usage practices. Organizations report substantial time reductions, with effectual automation benefits and enhanced test case management, contributing to positive perceptions and substantial long-term benefits in task execution and resource management.

Pricing

OpenText Application Quality Management pricing is characterized by high costs compared to alternative tools, prompting potential users to negotiate with vendors for better rates. Enterprise-level features justify the expense, but the solution might not suit smaller companies due to the significant investment required. Licensing is flexible, accommodating different organizational needs such as user concurrency and global access. However, many users feel the expense warrants a thorough evaluation of the tool's value and benefits.

"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"It is an expensive tool. I think one needs to pay 10,000 USD towards the perpetual licensing model."
"The pricing is expensive nowadays."

Popular Use Cases

Organizations primarily utilize OpenText Application Quality Management for test management, defect tracking, requirement mapping, and test case creation and execution. It serves as a centralized repository for test scripts, both manual and automated, and facilitates the tracking of defects and test results. Used by various teams, it supports automated testing while providing reporting and analytics for project releases, ensuring all requirements are met and tests efficiently executed.

Service and Support

OpenText Application Quality Management's customer service is mixed, with some users finding it responsive and efficient, while others experience slow response times. Technical support is described as knowledgeable and helpful, but sometimes inconsistent. Responsiveness varies greatly, with reports of both quick solutions and prolonged delays. Users note that support quality can depend on the level of expertise of the support staff, and some prefer using internal resources or third-party forums for faster resolutions.

Deployment

Experiences with OpenText Application Quality Management's initial setup varied widely. Many found it straightforward, aided by detailed guidance. However, some faced challenges due to hardware requirements, complex database configurations, or firewall adjustments. Customization for specific needs or regulatory compliance increased complexity for several users. Larger organizations with intricate requirements or those transitioning from older systems encountered further complexities and required experienced personnel or external support to streamline the process.

Scalability

OpenText Application Quality Management generally scales well, handling both enterprise-wide deployments and smaller environments. While some have faced issues related to licensing limits and resource management, others report seamless scalability across different projects and user counts. Many users highlight the adaptability to various organizational sizes with enhancements needed, particularly for large-scale projects or specific methodologies. Improved architectural solutions and strategic planning have been suggested for optimal scalability.

Stability

OpenText Application Quality Management exhibits strong stability with a high percentage reporting minimal issues. Occasional performance slowdowns and crashes occur, often linked to external factors like hardware or network. Frequent upgrades and patches can alleviate some concerns. Stability tends to improve with newer versions, although some report minor glitches during transitions. Organizations highlight that while instances of instability exist, these are generally infrequent and not major deterrents to using the application.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText Application Quality Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

17%

Financial Services Firm

15%

Computer Software Company

10%

Government

Performing Arts

Healthcare Company

Educational Organization

Insurance Company

Retailer

Energy/Utilities Company

University

Transportation Company

Comms Service Provider

Media Company

Real Estate/Law Firm

Consumer Goods Company

Outsourcing Company

Recreational Facilities/Services Company

Construction Company

Legal Firm

Non Profit

Pharma/Biotech Company

Wholesaler/Distributor

Leisure / Travel Company

Engineering Company

Hospitality Company

Logistics Company

Compare OpenText Application Quality Management with alternative products

Learn more about OpenText Application Quality Management

Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.

What are the key features of OpenText Application Quality Management?

Centralized Data Management: Consolidates and organizes testing data efficiently.
Traceability: Ensures traceability across all stages of the testing lifecycle.
Integration Capabilities: Connects seamlessly with automation and other essential tools.
Test Planning and Execution: Supports both manual and automated tests in a streamlined manner.
Advanced Reporting: Provides robust options to generate insightful test reports.
Customization: Offers tailored solutions to fit specific organizational needs.

What benefits should users look for in reviews?

Efficiency: Increases test management efficiency across projects.
Scalability: Adapts to the varying scope of large-scale projects.
Lifecycle Coverage: Comprehensive management from requirement to defect tracking.
User-Friendly Interface: Designed for ease of use despite needing updates.
Cost-Effectiveness: Balances high initial costs with long-term savings through efficient testing management.

In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.

OpenText Application Quality Management was previously known as Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager.