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Jama Connect vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
11th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Application Requirements Management (4th)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
208
Ranking in other categories
Quality Management Software (3rd), Test Management Tools (1st)
 

Mindshare comparison

As of September 2025, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.0%, up from 2.5% compared to the previous year. The mindshare of OpenText Application Quality Management is 5.0%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
OpenText Application Quality Management5.0%
Jama Connect4.0%
Other91.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Lasse Mikkonen - PeerSpot reviewer
Traceability has improved documentation for auditors and regulators
The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs. For broader collaboration that includes departments like marketing and engineering, many still rely on tools like Slack or Confluence. Additionally, there are areas where usability and configurability could be enhanced.
Hosney Osman - PeerSpot reviewer
Service provider recognizes effective project tracking and reporting capabilities
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the user-friendly interface."
"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."
"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"Jama Connect is a good tool for the entire software development cycle."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"Provides suitable tools for managing regulatory requirements."
"I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"The solution's support team was always there to help."
"We can create a requirement for stability metrics with the test cases to ensure all requirements are covered."
"It is beneficial for managing testing data and has integration with Excel, allowing us to download reports easily."
"From reporting to team management, everything is better now."
"Being able to manage tests as this is something very difficult to find in other products."
"From my service provider perspective, the best features of the product are real-time tracking and reporting capabilities, which help with project management by enabling real-time tracking and reporting."
"Ability to customize modules, particularly Defect Tracking module on company specific needs"
"Micro Focus ALM Quality Center is a very good test management tool especially for writing test cases and uploading. You can even upload the test cycles from Excel. You get the defects and the reports, and also some automation using EFT which works with ALM."
 

Cons

"The initial setup could be better, it's complicated."
"There are delays sometimes from the Jama Connect team in resolving issues."
"The collaboration feature in Jama Connect could be improved because it is only used by a limited number of people within an organization due to license costs."
"The solution is expensive."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"The user interface could be modernized and the product lacks project management functionalities."
"Test management can be improved. It's not so scalable. The user interface needs to split things into small projects."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The solution needs to offer support for Agile. Currently, ALM only supports Waterfall."
"Is not very user-friendly."
"We are looking for more automation capabilities."
"It is pricey."
"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."
"The product is good, it's great, but when compared to other products with the latest methodologies, or when rating it as a software development tool, then I'll have to rate it with a lower score because there's a lot of other great tools where you can interconnect them, use them, scale them, and leverage. It all depends on the cost."
"HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent."
"Lacks sufficient plug-ins."
 

Pricing and Cost Advice

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"Jama Connect is a little pricy."
"The cost seems very competitive with other offerings."
"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"It has several limitations in adapting its agility easily."
"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."
"I don't know the exact numbers, but I know it is pricey. When we talked to the sales reps we work with from our company, they say, "Well, Micro Focus will never lose on price." So, they are willing to do a lot of negotiating if it is required."
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"I'd rate the pricing as 3/10 as it's very expensive."
"Micro Focus ALM Quality Center is very expensive. The price is approximately £2,000 per person, they are too expensive to corner the market."
"The full ALM license lets you use the requirements tab, along with test automation and the Performance Center. You can also just buy the Quality Center edition (Manual testing only), or the Performance Center version (Performance Testing only)."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
10%
Aerospace/Defense Firm
8%
Government
7%
Manufacturing Company
17%
Financial Services Firm
13%
Computer Software Company
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

What do you like most about Jama Connect?
I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.
What needs improvement with Jama Connect?
The text and diagram handling in Jama Connect could be improved. The formatting is quite tricky, and diagrams don't import sometimes depending on the format. Importing diagrams into a requirement c...
What is your primary use case for Jama Connect?
My main use cases for Jama Connect involve managing our requirements through to test and validation. This includes reviewing the requirements, using the review functionality, and supporting our who...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText Application Quality Management and other solutions. Updated: September 2025.
868,288 professionals have used our research since 2012.