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Jama Connect vs OpenText Application Quality Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jama Connect
Ranking in Application Lifecycle Management (ALM) Suites
10th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Application Requirements Management (4th)
OpenText Application Qualit...
Ranking in Application Lifecycle Management (ALM) Suites
3rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
208
Ranking in other categories
Quality Management Software (1st), Test Management Tools (1st)
 

Mindshare comparison

As of August 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 3.5%, down from 4.0% compared to the previous year. The mindshare of OpenText Application Quality Management is 7.5%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
OpenText Application Quality Management7.5%
Jama Connect3.5%
Other89.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Juergen Albrecht - PeerSpot reviewer
Managing Director at CCC Systems Engineering Suisse GmbH
Has required better change management and easier tool integration but supports certification needs and strong collaboration
The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.
GS
Partner at IS Nordic AS
Manages multiple releases seamlessly
We have done some work with companies, probably four or five years ago and found the ability to manage multiple releases simultaneously as a main advantage, especially in complex programs with multiple concurrent releases. Running automated tests against back-level versions in certain environments is possible, and newer versions can be tested as well. It creates constant visibility into the test process, showing the status, bugs, and automated test results. It is a solid product in large corporations in Denmark, ensuring everyone knows where the process stands. There is a good understanding of what is critical, allowing prioritization of test cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."
"In Jama Connect, users have the capability to view and manage all test cases directly within the platform and execute them. The entire product specification, spanning various domains such as electrical, mechanical, software, and testing, is consolidated within Jama Connect."
"Traceability is a key differentiator for Jama Connect, especially compared to Jira."
"It is good at requirements management and test management, and for day-to-day users, it is very user-friendly."
"Support has been excellent - an advantage of working with a somewhat smaller vendor interested in making users successful."
"The impact that Jama Connect provides for my company overall is significant as it saves a huge amount of time."
"The relationship mapping feature is especially helpful, as it allows us to connect different requirements and compliance-related documentation."
"We use Jama Connect mainly for requirements management."
"The most beneficial feature of test management in this solution is its ability to manage multiple releases simultaneously."
"Traceability of bugs to script execution (Test Lab) to Script (Test Plan) to Requirements, Easy to use."
"It has sped up our regression testing cycle almost three times what it is if we do it manually."
"In ALM, the most valuable features are the overview, the primary requirements, test cases, defects, and traceability."
"It is a tool, and it works. It has got good linkage and good traceability between the test cases and the defects. It has got lots of features for testing."
"Having used the tool before, I like the use of parameters, being able to do exports and reports of the data for monitoring of executions, and the defect management as well. I feel satisfaction in that area."
"So the first impression that hits me about HP UFT 14.0 (formerly QTP) is that it seems to be a whole lot faster! But that could be subjective, as I'm running it on a high end gaming system."
"ALM is a well-known product and is one of the pioneers in providing test management facilities with a 360 degree view of requirements."
 

Cons

"The solution is expensive."
"There are some security concerns with Jama Connect, including two-factor enablement."
"The solution is very software-centric, and its validation piece is not time-efficient at all."
"I believe one of the weak points is the reporting side. You must export inter-readable reports from Jama if you do not use the system as a repository for your design history file. Jama is great if you keep it in Jama, but reporting out requires some customization to get it right."
"t is rather slow, so the speed of the process and consuming information should be improved. It doesn't have a nice way of viewing information. We would like to see better interfaces for consuming information."
"I have inquired about pricing for this solution but have not yet heard anything, so their response time in this regard is something that should be improved."
"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."
"I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes and generating reports automatically."
"Our experience with the HPE support was not great."
"The UI is becoming somewhat dated but that shouldn't be a deal breaker."
"We don't have time to develop a lot of reporting and our customers want a lot of reporting."
"The technical support has been deteriorating since the Mercury days."
"We would like to have support for agile development."
"Currently, what's missing in the solution is the ability for users to see the ongoing scenarios and the status of those scenarios versus the requirements. As for the management tools, they also need to be improved so users can have a better idea of what's going on in just one look, so they can manage testing activities better."
"HP is very strong on the testing side, but in the last few years with the agile methodology it has lagged behind."
"Requirements management could be improved as the use is very limited. E.g., they have always stated that, "You can monitor and create requirements," but it has its limitations. That's why companies will choose another requirements management solution and import data from that source system into Quality Center. Micro Focus has also invested in an adapter between Dimensions RM and ALM via Micro Focus Connect. However, I see room for improvements in this rather outdated tool. I feel what Micro Focus did is say, "Our strategy is not to improve these parts within the tool itself, but search for supported integrations within our own tool set." This has not been helpful."
 

Pricing and Cost Advice

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."
"Jama Connect is a little pricy."
"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."
"The cost seems very competitive with other offerings."
"It allows us to keep our costs low. I do not want to pay beyond a certain point for this solution."
"We pay around $30,000 for thirty users, translating to approximately $6,000 to $10,000 per user, which is high."
"It has several limitations in adapting its agility easily."
"I feel that the licenses are expensive. ​"
"Depending on the volume, the annual maintenance costs vary on a percentage but it's around $300 a year per license for maintenance. It's at 18% of the total cost of the license."
"The licensing fee is a little expensive."
"Sure, HP UFT is not free. But consider what you get for that cost: A stable product that is easy to use; the kitchen sink of technology stack support; decades of code (which in many cases actually is free); a version that is a stepping stone to an easier Selenium design; and a support base that is more that just the kindness of strangers."
"Only major companies that can afford it use OpenText ALM."
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Top Industries

By visitors reading reviews
Manufacturing Company
28%
Healthcare Company
8%
Aerospace/Defense Firm
6%
Government
6%
Manufacturing Company
12%
Financial Services Firm
12%
Construction Company
10%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise32
Large Enterprise161
 

Questions from the Community

What needs improvement with Jama Connect?
I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...
What is your primary use case for Jama Connect?
I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...
What advice do you have for others considering Jama Connect?
At the moment, from what I hear from clients and from my own use, I would rate Jama Connect between five to six. I have not considered new improvements for PTC Integrity regarding interface, automa...
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.
What needs improvement with Micro Focus ALM Quality Center?
Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlen...
What is your primary use case for Micro Focus ALM Quality Center?
People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.
 

Also Known As

No data available
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager
 

Overview

 

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Jama Connect vs. OpenText Application Quality Management and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.