Jama Connect vs OpenText Application Quality Management comparison

Jama Connect vs. OpenText Application Quality Management

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jama Connect

Ranking in Application Lifecycle Management (ALM) Suites

11th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Application Requirements Management (3rd)

OpenText Application Qualit...

Ranking in Application Lifecycle Management (ALM) Suites

3rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

208

Ranking in other categories

Quality Management Software (1st), Test Management Tools (1st)

Mindshare comparison

As of March 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Jama Connect is 4.1%, up from 3.1% compared to the previous year. The mindshare of OpenText Application Quality Management is 5.5%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Lifecycle Management (ALM) Suites Mindshare Distribution
Product	Mindshare (%)
OpenText Application Quality Management	5.5%
Jama Connect	4.1%
Other	90.4%

Application Lifecycle Management (ALM) Suites

Featured Reviews

Juergen Albrecht

Managing Director at CCC Systems Engineering Suisse GmbH

Has required better change management and easier tool integration but supports certification needs and strong collaboration

The visualization tools are nearly similar, so it does not matter if you use DNG or even Jama Connect, but at Jama Connect, the selection and setup for running complex scripts is very powerful and fast compared to IBM, which is sometimes very slow due to the complex software which has lost focus on usability. The collaboration capabilities of Jama Connect are fantastic, and when comparing IBM, PTC, and Jama Connect, they are nearly equal because all three have recognized the importance of collaboration in today's work environment. The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools.

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Hosney Osman

Technical Solution Architect at Vodafone

Service provider recognizes effective project tracking and reporting capabilities

Regarding integration with various development tools, I can provide examples, and I am using customizable dashboards in OpenText ALM _ Quality Center, which definitely help identify project bottlenecks. As for the scalability of OpenText ALM _ Quality Center, there are limitations, particularly in agile methodologies, which is currently my main concern.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Traceability is a key differentiator for Jama Connect, especially compared to Jira."

"The feature that I really appreciate about Jama Connect is its allowance for certifications through the FAA and FDA organizations in the US, which in the past was not possible for smaller companies because larger ones, such as Boeing and Airbus, often advised against using unapproved tools."

"You can get full traceability with any other system. It also includes a test module, and you build the traceability matrix incrementally throughout the development process."

"Technical support answers fairly quickly compared to others like IBM or Atlassian. They also offer quite a good knowledge base for advanced cases and how to plan it, etc. via videos that they provide. They are quite useful."

"Jama helped our employees, mostly software engineers, to be more aware of where the requirements are and how to determine them, making the visibility more clear so we can better fulfill international standards in our line of work."

"The user experience is better than the competition."

"We use Jama Connect mainly for requirements management."

"Provides suitable tools for managing regulatory requirements."

More Jama Connect pros

"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."

"The tool has increased the collaboration between different teams."

"What they do best is test management. That's their strong point."

"At a Fortune 100 company, we achieved a reduction of 30% of defects in the first year and decreasing percentages the subsequent years."

"It's the perfect tool for testing purposes, but you need to consider other options if development teams do not use the environments supported by Quality Center."

"It is an application lifecycle management product for IT projects, powerful to manage the requirement traceability, coverage, test case design, mapping, test execution, defect tracking, and reporting."

"OpenText ALM Quality Center is highly customizable."

"With test execution, you have an option to create custom fields. It is also really user-friendly. With other tools, we only have restricted fields and we cannot customize or add new columns or fields that users can make use of while testing. ALM is very flexible for creating new fields. It is easy for users to understand the application."

More OpenText Application Quality Management pros

Cons

"Test management can be improved. It's not so scalable."

"The initial setup could be better, it's complicated."

"The solution is very software-centric, and its validation piece is not time-efficient at all."

"There are a few areas where Jama Connect can improve. One suggestion is to enhance the built-in feature of profile generation."

"I think there's room for improvement, especially with the review process. Reviews should be integrated with requirement evaluation instead of being separate from it. The review should not run parallel to the requirement."

"The user interface could be modernized and the product lacks project management functionalities."

"There are some security concerns with Jama Connect, including two-factor enablement."

"More automation could speed up workflows, flag errors more timely, and eliminate manual steps."

More Jama Connect cons

"ALM has not directly assisted scalability. I wouldn't say ALM assists with scalability at all."

"I would rate it a 10 if it had the template functionality on the web side, had better interfaces between other applications, so that we didn't have dual data entry or have to set up our own migrations."

"It is nice, but it does have some weaknesses. It's a bit hard to go back and change the requirement tool after setup."

"We have had a bit of trouble at times and, in all fairness, sometimes we felt quite left alone."

"Licensing model is relatively expensive compared to alternate solutions."

"The UI is becoming somewhat dated but that shouldn't be a deal breaker."

"The tech support is sometimes not clear when you speak to them."

"There are always new features and more support for new and legacy technology architectures with each release, but the bad news is a growing list of long-standing issues with the product rarely gets addressed."

More OpenText Application Quality Management cons

Pricing and Cost Advice

"Jama Connect is a little pricy."

"The cost seems very competitive with other offerings."

"To have a single source for all the requirements and all the change requests our company gets is the most valuable feature. It has also helped us to keep track of reviews."

"If you want to have creative licenses, pricing may be an issue with the licenses, as it can become quite expensive over time to serve many people."

"I feel that the licenses are expensive. "

"It has several limitations in adapting its agility easily."

"If you have more than five users, a concurrent licensing model should be considered."

"Pricing could be improved as it's high-priced. I don't exactly know the pricing point, but previously, I know that it was really high so less people were able to use it for their projects."

"The solution is priceed high."

"The pricing is expensive nowadays."

"It's a perpetual license."

"The solution has the ability to handle a large number of projects and users in an enterprise environment with the correct license."

More OpenText Application Quality Management pricing and cost advice

See which vendors are best for you

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Top Industries

By visitors reading reviews

Manufacturing Company

28%

Healthcare Company

Aerospace/Defense Firm

Government

Manufacturing Company

14%

Financial Services Firm

11%

Performing Arts

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	39
Midsize Enterprise	32
Large Enterprise	162

Questions from the Community

What do you like most about Jama Connect?

I like Jama Connect because it's easy to use and understand. The widgets are great, and linking is straightforward. The solution is not complex compared to its competitors.

What needs improvement with Jama Connect?

I think Jama Connect's change management feature is not well developed at this stage, as it lacks many steps for marks, building IDs, and the usual functionalities such as comparing past changes an...

What is your primary use case for Jama Connect?

I am currently dealing with all options based on what the customer wants because my goal is not to promote one tool over another, but to identify the customer's problems and decide on the most suit...

What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?

The on-premises setup tends to be on the expensive side. It would be cheaper to use a cloud model with a pay-per-use licensing model.

What needs improvement with Micro Focus ALM Quality Center?

What is your primary use case for Micro Focus ALM Quality Center?

People are using OpenText ALM _ Quality Center for recording user cases, testing and hand documentation, defect tracking, business purposes, and reporting.

IBM DOORS vs Jama Connect

Comparisons

Compared 20% of the time

Jira vs Jama Connect

Compared 11% of the time

IBM DOORS Next vs Jama Connect

Compared 9% of the time

Polarion Requirements vs Jama Connect

Compared 9% of the time

Inflectra SpiraPlan vs Jama Connect

Compared 2% of the time

More Jama Connect Competitors

Microsoft Azure DevOps vs OpenText Application Quality Management

Compared 19% of the time

Jira vs OpenText Application Quality Management

Compared 6% of the time

OpenText Software Delivery Management vs OpenText Application Quality Management

Compared 5% of the time

Tricentis qTest vs OpenText Application Quality Management

Compared 5% of the time

Rally Software vs OpenText Application Quality Management

Compared 4% of the time

More OpenText Application Quality Management Competitors

Product Reports

Jama Connect

Download Jama Connect product report

OpenText Application Quality Management

Download OpenText Application Quality Management product report

OpenText Application Quality Management report

Also Known As

No data available

Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM, OpenText Quality Manager

Overview

Jama Connect is a software platform designed for requirements management, risk management, and testing in product development processes. It allows teams to collaboratively define, track, and manage requirements throughout the entire product lifecycle. Jama Connect enables organizations to improve communication, increase efficiency, and ensure compliance with industry standards and regulations.

Jama Connect Features:

Requirements Management: Jama Connect allows you to capture, organize, and trace requirements, ensuring alignment across teams and stakeholders.
Collaboration and Communication: The platform facilitates collaboration and communication among team members, enabling real-time feedback, discussions, and decision-making.
Test Management: Jama Connect supports test case management, test execution tracking, and defect management, helping ensure comprehensive testing and quality assurance.
Risk Management: You can identify, assess, and mitigate risks using Jama Connect's risk management capabilities, promoting proactive risk management throughout the product development lifecycle.
Traceability and Impact Analysis: The platform provides traceability matrices and impact analysis tools, allowing you to understand the relationships between requirements, tests, and other artifacts.
Compliance and Audit Support: Jama Connect helps organizations maintain compliance with industry standards and regulations by providing audit trails, documentation, and version control.

Jama Connect Benefits:

Improved Requirement Collaboration: Jama Connect enhances collaboration among stakeholders, including product managers, engineers, testers, and customers, leading to better alignment and understanding of requirements.
Enhanced Efficiency: The platform streamlines and automates various aspects of requirements management, reducing manual effort and improving efficiency in the product development process.
Increased Product Quality: By ensuring clear and traceable requirements, facilitating comprehensive testing, and proactive risk management, Jama Connect helps improve product quality and reliability.
Accelerated Time-to-Market: Efficient requirements management and streamlined collaboration enable faster development cycles and reduced time-to-market for products and solutions.
Regulatory Compliance: Jama Connect's features and capabilities support compliance with industry standards and regulations, helping organizations meet regulatory requirements.
Greater Visibility and Transparency: The platform provides real-time visibility into project progress, status, and potential issues, fostering transparency and enabling informed decision-making.

Reviews from Real Users

Project Management Director, Technology at a real estate company, says that "Jama Connect is a good tool for the entire software development cycle."

Lasse Mikkonen, Principal Consultant at Contribyte, states that Jama Connect “Offers great templates and predefined settings and it has a very good inbuilt test management module”.

Senior Program Manager Software at a manufacturing company, comments on Jama support, “I think the collaboration with Jama is pretty good, and they listen to us and do a lot of customizations for us to make it work better. Hopefully, it would have been the same with any other company. However, Jama provides essentially 24-hour support.”

Jama

OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.

Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.

What are the key features of OpenText Application Quality Management?

Centralized Data Management: Consolidates and organizes testing data efficiently.
Traceability: Ensures traceability across all stages of the testing lifecycle.
Integration Capabilities: Connects seamlessly with automation and other essential tools.
Test Planning and Execution: Supports both manual and automated tests in a streamlined manner.
Advanced Reporting: Provides robust options to generate insightful test reports.
Customization: Offers tailored solutions to fit specific organizational needs.

What benefits should users look for in reviews?

Efficiency: Increases test management efficiency across projects.
Scalability: Adapts to the varying scope of large-scale projects.
Lifecycle Coverage: Comprehensive management from requirement to defect tracking.
User-Friendly Interface: Designed for ease of use despite needing updates.
Cost-Effectiveness: Balances high initial costs with long-term savings through efficient testing management.

In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.

OpenText

Sample Customers

Deloitte, SpaceX, Omnigon, Delft University

Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)

Jama Connect vs. OpenText Application Quality Management