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Cisco Umbrella Reviews

Vendor: Cisco
4.4 out of 5
Badge Ranked 1

What is Cisco Umbrella?

Featured Cisco Umbrella reviews

Cisco Umbrella mindshare

As of July 2025, the mindshare of Cisco Umbrella in the Domain Name System (DNS) Security category stands at 21.3%, down from 27.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Domain Name System (DNS) Security

PeerResearch reports based on Cisco Umbrella reviews

TypeTitleDate
CategoryDomain Name System (DNS) SecurityJul 28, 2025Download
ProductReviews, tips, and advice from real usersJul 28, 2025Download
ComparisonCisco Umbrella vs Infoblox Advanced DNS ProtectionJul 28, 2025Download
ComparisonCisco Umbrella vs Palo Alto Networks DNS SecurityJul 28, 2025Download
ComparisonCisco Umbrella vs F5 BIG-IP DNSJul 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Quad93.0N/A50%2 interviewsAdd to research
Cisco Secure Firewall4.1N/A83%428 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
Healthcare Company
6%
Comms Service Provider
5%
Educational Organization
5%
Retailer
4%
University
4%
Non Profit
4%
Energy/Utilities Company
3%
Construction Company
3%
Insurance Company
3%
Real Estate/Law Firm
2%
Legal Firm
2%
Performing Arts
2%
Outsourcing Company
2%
Media Company
2%
Wholesaler/Distributor
2%
Hospitality Company
2%
Transportation Company
1%
Consumer Goods Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Aerospace/Defense Firm
1%

Compare Cisco Umbrella with alternative products

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Cisco Umbrella customers

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Cisco Umbrella reviews

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Emilio Montoya - PeerSpot user
CTO at PROA
Verified user of Cisco Umbrella
Jun 14, 2025
Ensures internet navigation safety and boosts productivity

Pros

"With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. "

Cons

"Cisco Umbrella could be improved by making the policies more granular, as in some cases, it's difficult to find the correct link to open a specific site securely."
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Verified user of Cisco Umbrella
Jun 11, 2025
Ensures comprehensive protection with seamless threat logging and efficient policy management

Pros

"The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it."

Cons

"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."
Find out what your peers are saying about Cisco Umbrella. Updated July 2025
863,679 professionals have used our research since 2012.
NicholasCarroll - PeerSpot user
Network Engineer at a construction company with 1,001-5,000 employees
Verified user of Cisco Umbrella
Jun 11, 2025
Cloud deployments become intuitive and training staff is simplified

Pros

"Cisco Umbrella scales incredibly with the growing needs of my organization."

Cons

"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."
Gonzalo Medina - PeerSpot user
Cisco Presales Engineer at a tech services company with 201-500 employees
Verified user of Cisco Umbrella
Jun 14, 2025
Endpoint security successfully prevents ransomware attacks and ensures low latency

Pros

"I would describe the experience deploying Cisco Umbrella overall as super easy. It was awesome. It was lovely to deploy it."

Cons

"It's somewhat pricey for us, however, it's an awesome solution. "
AC
Senior Network Engineer at Boys Town
Verified user of Cisco Umbrella
Jun 14, 2025
Efficient traffic handling and enhanced threat protection enable streamlined DNS management

Pros

"The features of Cisco Umbrella benefit my company by allowing us to do protective DNS instead of URL filtering, which lets us avoid having to backhaul traffic and run it through a firewall in a data center. "

Cons

"Hopefully, it works with the Canvas and starts feeding results into the AI canvas. That would be excellent."
RB
Chief Technology Officer at Binary Global Limited
Verified user of Cisco Umbrella
May 29, 2025
Strong security features impress but brand recognition needs development

Pros

"The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service."

Cons

"It is a value for money product for sure. However, it does not have that kind of awareness plus brand within the customer, as they are influenced more by brands such as Palo Alto or Fortinet."
RM
Security Analyst at a educational organization with 1,001-5,000 employees
Verified user of Cisco Umbrella
Jun 14, 2025
Policies deploy easily to ensure safe internet usage for students

Pros

"The customer service and technical support of Cisco Umbrella are great."

Cons

"Instead of creating a TAC case, it would be better if we could just call in and they could answer us immediately."
OM
Network Engineer at a tech consulting company with 501-1,000 employees
Verified user of Cisco Umbrella
Jun 11, 2025
Efficiently manage website access with user-friendly dashboard reporting

Pros

"The feature I appreciate most about Cisco Umbrella is the dashboard and how easy it is to see the reporting, what is blocked and allowed, and it makes it very user-friendly."

Cons

"Sometimes there are some lags, and I have to refresh multiple times to access parts of the dashboards. Sometimes the dashboard pages crash and I'm not sure why, so that's one area for improvement."