Netskope and Cisco Umbrella are both major players in the cybersecurity space. Netskope is leading in SaaS governance and cloud app management due to its extensible security policies. Cisco Umbrella, however, has the edge in DNS security and threat protection due to its efficient machine learning applications.
Features: Netskope focuses on SaaS governance, offering 360-degree visibility and robust cloud application management, along with customizable security policies. Cisco Umbrella excels in DNS security, comprehensive threat protection, and scalability through advanced machine learning, which provides additional value in terms of protecting against DNS-level threats and phishing attacks.
Room for Improvement: Netskope needs better third-party integration, enhanced compatibility, and more seamless mobile agent capabilities. Users also demand improvements in the reporting and migration process. Cisco Umbrella users seek better integration with other Cisco products, more detailed analytics, and improved policy management flexibility, along with enhanced documentation for better usability.
Ease of Deployment and Customer Service: Netskope is noted for public and hybrid cloud deployment that simplifies integration, though its customer service reviews are mixed. Cisco Umbrella, offering diverse deployment choices including on-premises options, generally receives positive feedback for customer service, though quicker support response is a common request.
Pricing and ROI: Netskope has somewhat high pricing but provides significant ROI through its effective cloud security management. Pricing is flexible, catering to diverse organizational sizes. Cisco Umbrella's pricing is considered fair, particularly when bundled with other Cisco offerings, although some find its pricing structure complex. The investment is viewed as justified by the value provided in terms of risk mitigation.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
They align the right people at the right time to solve our problems, providing focused support.
Most of the time, being fairly IT-savvy means most issues can be resolved internally, and when a ticket is opened, it's for something really complicated.
The support team is excellent, and I would rate them nine out of ten.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
They declare an SLA regarding delays, making it a solid solution.
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Regarding pricing, Netskope is quite expensive, but when compared with other solutions, it's somehow justified because it has better categorization and more granular features regarding web protection, as it allows control of HTTP methods.
Netskope has proven to be stable, which is reflected in my rating of nine out of ten.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
There is a pressing need to expand this to 64,000 sessions.
It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Netskope is cost-effective compared to similar solutions like Zscaler.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats.
Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?
What should users expect in reviews about Cisco Umbrella?
Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Netscope is a Secure Access Service Edge (SASE) platform that includes core products such as Cloud Access Security Broker (CASB) and Security Service Edge (SSE).
Netskope CASB is a cloud access security broker tool that allows you to adopt cloud applications and services without sacrificing security. The solution makes it possible to manage the movement of sensitive data between cloud app instances and in the context of app risk and user risk. With Netskope’s industry-leading cloud security solution, you can also prevent sensitive data from being exfiltrated from your environment by risky insiders or malicious cybercriminals who have breached your perimeter.
Netskope CASB Features
Netskope CASB has many valuable key features. Some of the most useful ones include:
Netskope CASB Benefits
There are many benefits to implementing Netskope CASB. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Netskope CASB is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it offers great reporting, has a good tracking mechanism, and has a solid Cloud Control feature.
Prerna S., Senior Information Security Analyst II at Workato, says, “[Netskope] CASB has a lot of good features; their reporting and tracking mechanism is amazing.”
PeerSpot reviewer Dima Z., Director at Irangers International Inc., mentions, “The most useful feature of this solution is Cloud Control, which allows me to schedule cloud uploads.”
Syed H., Lead Cloud Security Practice at Vincacyber, states, "I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
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