We performed a comparison between Cisco Umbrella and Quad9 based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security."We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple."
"Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine."
"The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."
"The most valuable feature of Quad9 is that it is a free solution."
"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"We would like them to add more features to Cisco Umbrella."
"I'd like to see this solution more closely integrate with other products Cisco has in its portfolio."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Quad9 could improve by having more free features, such as custom DNS filtering."
Cisco Umbrella is ranked 1st in Internet Security with 48 reviews while Quad9 is ranked 6th in Internet Security with 2 reviews. Cisco Umbrella is rated 8.8, while Quad9 is rated 6.0. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Quad9 writes "It's easy to use and set up, but I've faced performance problems ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Prisma Access by Palo Alto Networks and Zscaler SASE, whereas Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Neustar UltraDNS, Verisign Public DNS and Hurricane Electric Free DNS.
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