Cisco Umbrella vs Quad9 comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and Quad9 based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security.
To learn more, read our detailed Internet Security Report (Updated: May 2023).
708,830 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important.""We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products.""Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do.""The most valuable thing is how easy it is to deploy. We did it with 9,000 users at my last job, and it took a week to get to all the endpoints. Doing that without having to physically touch all those endpoints was very simple.""Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine.""The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files.""The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us.""When we have laptops that leave the building, they could connect to public WiFi before they establish a VPN connection back into the company. For that duration or that period of time when they're not docked in the network or on a VPN, they effectively don't have that full layer of security that I provide inside the building. This tool stands in during that period of time, and we extend the security settings through their basic firewall or their cloud-based firewall at that time. So, we do content filtering and control access, but they also are looking at new domains, IP addresses, and bad requests. They're blocking them on my behalf when a laptop is not sitting behind our security appliances."

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"The most valuable feature of Quad9 is that it is a free solution.""Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."

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Cons
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella.""If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel.""We would like them to add more features to Cisco Umbrella.""I'd like to see this solution more closely integrate with other products Cisco has in its portfolio.""The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products.""There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company.""We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run.""There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."

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"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once.""Quad9 could improve by having more free features, such as custom DNS filtering."

More Quad9 Cons →

Pricing and Cost Advice
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • "In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
  • "The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
  • "We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
  • "There are no hidden costs with Umbrella. Everything is included in the package."
  • "There is room for improvement when it comes to the cost."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "The price of Quad9 is free."
  • More Quad9 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view… more »
    Top Answer:Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and… more »
    Top Answer:The most valuable feature of Quad9 is that it is a free solution.
    Ranking
    1st
    out of 15 in Internet Security
    Views
    45,640
    Comparisons
    32,570
    Reviews
    43
    Average Words per Review
    890
    Rating
    8.8
    6th
    out of 15 in Internet Security
    Views
    24,801
    Comparisons
    22,017
    Reviews
    2
    Average Words per Review
    319
    Rating
    6.0
    Comparisons
    Also Known As
    OpenDNS
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    Quad9 is a free, recursive DNS service that replaces your ISP's or company's default domain name server (DNS) settings. Quad9 blocks lookups of malicious host names from an up-to-date list of threats when your computer makes any internet transaction that uses the DNS.

    This blocking action protects your computer, mobile device, or IoT systems against a variety of risks, including malware, phishing, spyware, C2 command-and-control domains, exploit kit-compromised sites, and botnets. It can also boost performance while ensuring privacy.

    Quad9’s service uses threat intelligence from a variety of sources, including:

    • Cisco
    • F-Secure
    • Netlab
    • IBM X-Force
    • Anti-Phishing Working Group (APWG)

    Quad9 employs DNSSEC, which assures that the results supplied are accurate. It also filters out websites that have been categorized as hazardous using blacklists provided by various security suppliers.

    Quad9 supports DNS over TLS (DoT) and DNS over HTTPS (DoH). It’s been increasingly obvious in recent years that standard DNS has significant security flaws due to a lack of encryption. As a result, it is more susceptible to DNS hijacking. Quad9 users are effectively protected from cyber criminals as well as government censorship.

    The Quad9 service is run by the Quad9 Foundation, a non-profit organization based in Switzerland whose purpose is to make the internet a safer and more reliable place for everyone.

    Quad9 Features

    Quad9 has many valuable key features. Some of the most useful ones include:

    • Privacy: Quad9 is the custodian of a worldwide DNS infrastructure that allows people to communicate and participate in governance and civil society more easily. Quad9 protects their users' privacy by not collecting personal data; Quad9 protects their consumers' privacy by preventing connections between their devices and harmful Internet sites. Quad9 provides users with performance by placing servers in hundreds of communities all over the world to deliver service on a local level. Because of their non-commercial position, they are able to give equal emphasis to regions that are otherwise underserved.
    • Addresses: Quad9 offers a number of distinct recursive DNS service options. Each has its own IP address (or, in certain situations, hostname), which you may use to configure your devices.
    • Threat blocking: Both commercial and publically available threat intelligence feeds have been merged by Quad9. Each was picked based on its shown ability to identify threats and provide a comprehensive set of capabilities for detecting exploits, malware, ransomware, spyware, and other potentially hazardous websites. Quad9’s threat intelligence (TI) partners provide us with data on feeds that are rapidly updated and dispersed as new domain-based risks emerge, and these domains or hosts are updated in their lists.
    • Locations: Quad9 systems are available in more than 150 places in 90 countries, with significant expansion planned. Quad9's servers are primarily positioned at internet exchange points, which are the locations with the highest concentration of interconnections within a typical network region.
    Offer
    Learn more about Cisco Umbrella
    Learn more about Quad9
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    CISCO, Netlab, proofpoint
    Top Industries
    REVIEWERS
    Financial Services Firm12%
    Comms Service Provider11%
    Educational Organization9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Educational Organization10%
    Financial Services Firm9%
    Government6%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company14%
    Media Company9%
    Government8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise20%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise52%
    Buyer's Guide
    Internet Security
    May 2023
    Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security. Updated: May 2023.
    708,830 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Internet Security with 48 reviews while Quad9 is ranked 6th in Internet Security with 2 reviews. Cisco Umbrella is rated 8.8, while Quad9 is rated 6.0. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Quad9 writes "It's easy to use and set up, but I've faced performance problems ". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Prisma Access by Palo Alto Networks and Zscaler SASE, whereas Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Neustar UltraDNS, Verisign Public DNS and Hurricane Electric Free DNS.

    See our list of best Internet Security vendors.

    We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.