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Cisco Umbrella vs Quad9 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Internet Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Quad9
Ranking in Internet Security
8th
Average Rating
6.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Managed DNS (3rd)
 

Mindshare comparison

As of May 2025, in the Internet Security category, the mindshare of Cisco Umbrella is 36.4%, down from 37.0% compared to the previous year. The mindshare of Quad9 is 5.5%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Blocks threats before they reach the user's device
Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability. The product can only shield a small area, making it less effective for larger spaces or multiple users. Additionally, strong winds can disrupt its functionality, and the opening and closing mechanism can be awkward in tight spaces.
Benoit Tellier - PeerSpot reviewer
No maintenance required, free service, but more free features would help
We were using Quad9 to prevent our users from accidentally landing on suspicious websites There's no reporting, but we're hoping that our users have been able to avoid malicious websites. The most valuable feature of Quad9 is that it is a free solution. Quad9 could improve by having any…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"The customer experience is very good, and the product improves security posture."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"It has the ability to quickly block new threats."
"Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall."
"The most valuable feature of Quad9 is that it is a free solution."
 

Cons

"There are a couple of different pieces that have different portals. I know they're working on getting them all into one portal, but that's probably the biggest thing that needs improvement right now. It's not a single pane of glass yet."
"Cisco Umbrella can be improved in terms of limited coverage and wind vulnerability."
"It would be useful if they had a malware protection engine running inside their own VM."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"Its reliability and the response time of the support team can be better."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"It used to work fine for all the devices, but it started to slow and become non-responsive. I would have to reload the page two or three times before all the pages loaded. With OpenDNS, I only need to load the page once."
"Quad9 could improve by having more free features, such as custom DNS filtering."
 

Pricing and Cost Advice

"I rate the tool's pricing a five out of ten."
"There are no hidden costs with Umbrella. Everything is included in the package."
"The price is quite good."
"Licensing with Cisco can be a little complex, but I think it's comparable with that of other similar products. It's always hard to put a price on security, but the price is fair for the value it provides."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"The price could be lower."
"The price of Quad9 is free."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
18%
Financial Services Firm
7%
Manufacturing Company
7%
Comms Service Provider
19%
Computer Software Company
19%
Hospitality Company
7%
Media Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
What do you like most about Quad9?
Setting up Quad9 is straightforward if you know what you're doing, and it's easy to use overall.
What needs improvement with Quad9?
We've had performance problems with Quad9. It isn't responding fast enough.
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
CISCO, Netlab, proofpoint
Find out what your peers are saying about Cisco Umbrella vs. Quad9 and other solutions. Updated: April 2025.
852,764 professionals have used our research since 2012.