Cisco Umbrella vs Quad9 comparison

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Executive Summary

We performed a comparison between Cisco Umbrella and Quad9 based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security.
To learn more, read our detailed Internet Security Report (Updated: January 2023).
670,331 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is user-friendly. It is easy to manage the solution.""There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing.""You can manage and create policies based on a group of users. It can permit some URLs and block others.""If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple.""It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers.""I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security.""The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."

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"The most valuable feature of Quad9 is that it is a free solution."

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Cons
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella.""If the security issues are taken care of it would be better.""We would like them to add more features to Cisco Umbrella.""We would like to see the enhancements made to the EDR, as we see features that are running endpoint management.""One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market.""The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical.""The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products.""It would be better if there was a little bit of flexibility for organizations that don't have SD One in their environment. Because of the complexity of the environment, it's not easy to actually turn on the feature of the secure internet gateway for our users. We have not been able to explore that option yet."

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"Quad9 could improve by having more free features, such as custom DNS filtering."

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Pricing and Cost Advice
  • "The price could be lower."
  • "The price is quite good."
  • "Pricing depends on the automation requirements of the organization."
  • "It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring Umbrella SIG down a bit because its price is a little bit high for what it does, but I also understand why its price is high."
  • "Cisco Umbrella is expensive and could be cheaper."
  • "When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
  • "The licensing fee is paid on a yearly basis."
  • "In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "The price of Quad9 is free."
  • More Quad9 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files.
    Top Answer:Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and… more »
    Top Answer:The most valuable feature of Quad9 is that it is a free solution.
    Ranking
    1st
    out of 15 in Internet Security
    Views
    45,873
    Comparisons
    35,102
    Reviews
    34
    Average Words per Review
    866
    Rating
    8.7
    5th
    out of 15 in Internet Security
    Views
    20,899
    Comparisons
    19,171
    Reviews
    1
    Average Words per Review
    319
    Rating
    7.0
    Comparisons
    Also Known As
    OpenDNS
    Learn More
    Overview

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    Quad9 is a free, recursive DNS service that replaces your ISP's or company's default domain name server (DNS) settings. Quad9 blocks lookups of malicious host names from an up-to-date list of threats when your computer makes any internet transaction that uses the DNS.

    This blocking action protects your computer, mobile device, or IoT systems against a variety of risks, including malware, phishing, spyware, C2 command-and-control domains, exploit kit-compromised sites, and botnets. It can also boost performance while ensuring privacy.

    Quad9’s service uses threat intelligence from a variety of sources, including:

    • Cisco
    • F-Secure
    • Netlab
    • IBM X-Force
    • Anti-Phishing Working Group (APWG)

    Quad9 employs DNSSEC, which assures that the results supplied are accurate. It also filters out websites that have been categorized as hazardous using blacklists provided by various security suppliers.

    Quad9 supports DNS over TLS (DoT) and DNS over HTTPS (DoH). It’s been increasingly obvious in recent years that standard DNS has significant security flaws due to a lack of encryption. As a result, it is more susceptible to DNS hijacking. Quad9 users are effectively protected from cyber criminals as well as government censorship.

    The Quad9 service is run by the Quad9 Foundation, a non-profit organization based in Switzerland whose purpose is to make the internet a safer and more reliable place for everyone.

    Quad9 Features

    Quad9 has many valuable key features. Some of the most useful ones include:

    • Privacy: Quad9 is the custodian of a worldwide DNS infrastructure that allows people to communicate and participate in governance and civil society more easily. Quad9 protects their users' privacy by not collecting personal data; Quad9 protects their consumers' privacy by preventing connections between their devices and harmful Internet sites. Quad9 provides users with performance by placing servers in hundreds of communities all over the world to deliver service on a local level. Because of their non-commercial position, they are able to give equal emphasis to regions that are otherwise underserved.
    • Addresses: Quad9 offers a number of distinct recursive DNS service options. Each has its own IP address (or, in certain situations, hostname), which you may use to configure your devices.
    • Threat blocking: Both commercial and publically available threat intelligence feeds have been merged by Quad9. Each was picked based on its shown ability to identify threats and provide a comprehensive set of capabilities for detecting exploits, malware, ransomware, spyware, and other potentially hazardous websites. Quad9’s threat intelligence (TI) partners provide us with data on feeds that are rapidly updated and dispersed as new domain-based risks emerge, and these domains or hosts are updated in their lists.
    • Locations: Quad9 systems are available in more than 150 places in 90 countries, with significant expansion planned. Quad9's servers are primarily positioned at internet exchange points, which are the locations with the highest concentration of interconnections within a typical network region.
    Offer
    Learn more about Cisco Umbrella
    Learn more about Quad9
    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    CISCO, Netlab, proofpoint
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Educational Organization9%
    Comms Service Provider9%
    Consumer Goods Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Comms Service Provider12%
    Financial Services Firm9%
    Government6%
    VISITORS READING REVIEWS
    Comms Service Provider31%
    Computer Software Company15%
    Media Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise25%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise21%
    Large Enterprise52%
    Buyer's Guide
    Internet Security
    January 2023
    Find out what your peers are saying about Cisco, Zscaler, TitanHQ and others in Internet Security. Updated: January 2023.
    670,331 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Internet Security with 37 reviews while Quad9 is ranked 5th in Internet Security with 1 review. Cisco Umbrella is rated 8.8, while Quad9 is rated 7.0. The top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". On the other hand, the top reviewer of Quad9 writes "No maintenance required, free service, but more free features would help". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Fortinet FortiGate SWG and Infoblox Advanced DNS Protection, whereas Quad9 is most compared with Cloudflare DNS, Google Cloud DNS, Neustar UltraDNS, Verisign Public DNS and Hurricane Electric Free DNS.

    See our list of best Internet Security vendors.

    We monitor all Internet Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.