Cisco Duo vs Cisco Umbrella comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Duo and Cisco Umbrella based on real PeerSpot user reviews.

Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Duo vs. Cisco Umbrella Report (Updated: September 2023).
744,865 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register.""Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process.""It's easy to deploy. It's easy to manage. It's easy to integrate with other applications.""The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us.""It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work.""We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc.""The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices.""The anti-phishing feature is the most valuable."

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"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management.""The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us.""I haven't needed to reboot the servers for years due to their excellent stability.""It enables us to go granular in the customization of blocking some categories on the DNS.""We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far.""The feature that we find most valuable is to be able to filter out those web requests that you don't want.""Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature.""If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."

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"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high.""I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it.""Technical support could be improved. I don't think all support should have to go through an agreement.""More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better.""Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available.""They could just continue to add more integrations.""There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?"""Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."

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"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all.""The pricing changes too fast. We get the license and we need to relicense it because they already made changes to it. We always need to be on top of the licenses because they're always changing.""Cisco Umbrella should add some more documentation on proxies.""I would like for them to continue building on IPS and IDS functionalities.""iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7.""I would like to see more integrations with more products. Some of the integrations need to be simpler as well. For example, the integration with Cisco Secure Firewall could be simpler. It would be good to make reporting simpler. For those who don't use SecureX, it would be good to make Umbrella really simple to use upfront. It's not a difficult product, but it can be daunting for someone who isn't exposed to it because there are so many options.""They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that.""I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."

More Cisco Umbrella Cons →

Pricing and Cost Advice
  • "The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
  • "Duo Security is free."
  • "With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."
  • "Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
  • "Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
  • "The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
  • "You pay per user when using this solution and the pricing is fair."
  • "It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
  • More Cisco Duo Pricing and Cost Advice →

  • "We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
  • "There are no hidden costs with Umbrella. Everything is included in the package."
  • "There is room for improvement when it comes to the cost."
  • "The pricing is pretty fair. It's good."
  • "We have a security Enterprise Agreement with Cisco, so the pricing is good."
  • "The pricing is great and very competitive with the rest of the market."
  • "As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
  • "Its value exceeds its pricing."
  • More Cisco Umbrella Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier Duo Security is easy to configure and… more »
    Top Answer:I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in… more »
    Top Answer:The cost is very comparable to other solutions that I've used. I would in no way see any weaknesses in Duo over the other products, I would say it's a premium product, and it commands a premium price.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has… more »
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    Also Known As
    Duo Security
    Learn More

    Duo is a cloud-based security platform that protects access to all applications, for any user and device, from anywhere. It’s designed to be both easy to use and deploy, while providing complete endpoint visibility and control.

    Duo verifies users' identities with strong passwordless authentication and industry-leading multi-factor authentication. Paired with deep insights into your users’ devices, Duo gives you the policies and control you need to limit access based on endpoint or user risk. Users get a consistent login experience with Duo's single sign-on that delivers centralized access to both on-premises and cloud applications.

    With Duo, you can protect against compromised credentials and risky devices, as well as unwanted access to your applications and data. This combination of user and device trust builds a strong foundation for a zero trust security model.

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Learn more about Cisco Duo
    Learn more about Cisco Umbrella
    Sample Customers
    Threadless, Yelp, Etsy, Eventbrite
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Top Industries
    Comms Service Provider13%
    Financial Services Firm10%
    Manufacturing Company8%
    Computer Software Company8%
    Computer Software Company22%
    Financial Services Firm7%
    Manufacturing Company6%
    Financial Services Firm15%
    Comms Service Provider11%
    Educational Organization8%
    Computer Software Company8%
    Computer Software Company18%
    Educational Organization15%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    Small Business32%
    Midsize Enterprise21%
    Large Enterprise47%
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise58%
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    Small Business20%
    Midsize Enterprise25%
    Large Enterprise56%
    Buyer's Guide
    Cisco Duo vs. Cisco Umbrella
    September 2023
    Find out what your peers are saying about Cisco Duo vs. Cisco Umbrella and other solutions. Updated: September 2023.
    744,865 professionals have used our research since 2012.

    Cisco Duo is ranked 7th in Cisco Security Portfolio with 47 reviews while Cisco Umbrella is ranked 3rd in Cisco Security Portfolio with 51 reviews. Cisco Duo is rated 8.8, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". Cisco Duo is most compared with Microsoft Entra ID, Yubico YubiKey, Fortinet FortiToken, Fortinet FortiAuthenticator and UserLock, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Palo Alto Networks DNS Security, Prisma Access by Palo Alto Networks and Fortinet FortiGate SWG. See our Cisco Duo vs. Cisco Umbrella report.

    See our list of best Cisco Security Portfolio vendors.

    We monitor all Cisco Security Portfolio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.