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OpenText Identity Manager Reviews

Vendor: OpenText
4.0 out of 5

What is OpenText Identity Manager?

Featured OpenText Identity Manager reviews

OpenText Identity Manager mindshare

Product category:
As of July 2025, the mindshare of OpenText Identity Manager in the User Provisioning Software category stands at 3.2%, down from 4.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
User Provisioning Software

PeerResearch reports based on OpenText Identity Manager reviews

TypeTitleDate
CategoryUser Provisioning SoftwareJul 26, 2025Download
ProductReviews, tips, and advice from real usersJul 26, 2025Download
ComparisonOpenText Identity Manager vs One Identity ManagerJul 26, 2025Download
ComparisonOpenText Identity Manager vs SailPoint Identity Security CloudJul 26, 2025Download
ComparisonOpenText Identity Manager vs SaviyntJul 26, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.3N/A95%234 interviewsAdd to research
SailPoint Identity Security Cloud4.232.1%96%71 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Government
8%
Transportation Company
8%
University
7%
Financial Services Firm
7%
Insurance Company
5%
Educational Organization
4%
Comms Service Provider
4%
Healthcare Company
4%
Retailer
3%
Marketing Services Firm
2%
Media Company
2%
Real Estate/Law Firm
2%
Construction Company
2%
Performing Arts
2%
Legal Firm
2%
Non Profit
2%
Outsourcing Company
2%
Security Firm
1%
Energy/Utilities Company
1%
Recreational Facilities/Services Company
1%
Recruiting/Hr Firm
1%
International Affairs Institute
1%
Hospitality Company
1%
Consumer Goods Company
1%

Compare OpenText Identity Manager with alternative products

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OpenText Identity Manager customers

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OpenText Identity Manager reviews

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PeerSpot user
Architect at a consultancy with 51-200 employees
Verified user of OpenText Identity Manager
Jul 26, 2024
Updates systems quickly and does not have a limit on the number of users

Pros

"NetIQ does not have a limit on the number of users."

Cons

"The vendor must provide an easier console for configuring things for smaller customers."
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
Verified user of OpenText Identity Manager
Apr 4, 2024
Offers self-service for both access request management and password management but issues with customer support

Pros

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

Cons

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent. "
Find out what your peers are saying about OpenText Identity Manager. Updated July 2025
863,641 professionals have used our research since 2012.
GA
IAM Specialist at a tech services company with 11-50 employees
Verified user of OpenText Identity Manager
Mar 25, 2024
Highly flexible with many connectors, offers excellent scalability

Pros

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

Cons

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
SYAMSUL SALAM - PeerSpot user
Solutions Architect at Pos DIgicert Sdn Bhd
Verified user of OpenText Identity Manager
Dec 15, 2023
The product is affordable and easy to use, but the technical support must be improved

Pros

"The product is easy to use."

Cons

"The integrations must be made easier."
Jack Kwok - PeerSpot user
Information Technology Manager at Hong Kong Baptist University
Verified user of OpenText Identity Manager
May 6, 2022
Reliable, useful synchronization, and straightforward implementation

Pros

"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."

Cons

"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
PeerSpot user
CyberSecurity Teacher/Instructor at a consultancy with 51-200 employees
Verified user of OpenText Identity Manager
Nov 15, 2021
A stable and comprehensive solution with valuable eDirectory feature

Pros

"I like the eDirectory feature."

Cons

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
AA
VP Enterprise Management Division Manager at Ness Technologies | נס טכנולוגיות
Verified user of OpenText Identity Manager
Oct 29, 2019
Simple implementation and has a customized look and feel

Pros

"The main value lies in the simplicity of implementation, as well as its customized look and feel. "

Cons

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
HF
Owner & CFO at SKyPRO AG
Verified user of OpenText Identity Manager
Aug 24, 2021
Product version discussed: Latest version
Integrates well, scalable, and good technical support

Pros

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

Cons

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."