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Microsoft Exchange Online Reviews

Vendor: Microsoft
4.3 out of 5
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What is Microsoft Exchange Online?

Featured Microsoft Exchange Online reviews

Microsoft Exchange Online mindshare

As of November 2025, the mindshare of Microsoft Exchange Online in the Email Applications category stands at 12.1%, down from 15.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online12.1%
Google Workspace18.9%
Microsoft Exchange11.3%
Other57.7%
Email Applications

PeerResearch reports based on Microsoft Exchange Online reviews

TypeTitleDate
CategoryEmail ApplicationsNov 3, 2025Download
ProductReviews, tips, and advice from real usersNov 3, 2025Download
ComparisonMicrosoft Exchange Online vs Google WorkspaceNov 3, 2025Download
ComparisonMicrosoft Exchange Online vs Microsoft ExchangeNov 3, 2025Download
ComparisonMicrosoft Exchange Online vs Amazon WorkMailNov 3, 2025Download
Suggested products
TitleRatingMindshareRecommending
Google Workspace4.118.9%95%105 interviewsAdd to research
Microsoft Exchange4.211.3%93%94 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise13
Large Enterprise33
By reviewers
By visitors reading reviews
Company SizeCount
Small Business178
Midsize Enterprise93
Large Enterprise201
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Educational Organization
8%
Comms Service Provider
7%
Manufacturing Company
6%
Government
5%
University
5%
Retailer
5%
Media Company
5%
Insurance Company
4%
Healthcare Company
4%
Hospitality Company
4%
Performing Arts
4%
Energy/Utilities Company
3%
Construction Company
3%
Non Profit
3%
Wholesaler/Distributor
3%
Outsourcing Company
2%
Legal Firm
2%
Real Estate/Law Firm
2%
Pharma/Biotech Company
2%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Consumer Goods Company
1%
 
Microsoft Exchange Online Reviews Summary
Author infoRatingReview Summary
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.4.5No summary available
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees4.0No summary available
Deputy Manager at AIIM Global Limited4.5I've used Microsoft Exchange Online for four years for official emails and find it easy to configure, reliable, and well-integrated with Microsoft tools, though admin role changes and evolving portal features can be frustrating at times.
Technical presales engineer at Avetium Consult Ltd4.0Microsoft Exchange Online serves as a comprehensive platform for email management, seamlessly integrating with Microsoft Teams and SharePoint. Its user-friendly interface and security features make it valuable, despite concerns about pricing. We previously used Zoho Mail and Google Workspace.
Senior Consultant at DP World3.5I use Microsoft Exchange Online mainly for sending and receiving emails through user and application mailboxes. The most valuable feature is the online archive. However, clearer documentation for configuration and troubleshooting would significantly enhance our IT team's efficiency.
System and Network Engineer at Pointec5.0We use Microsoft Exchange Online for inter-company email communication. Its integration with Outlook is superior due to Microsoft's ownership of Outlook. However, configuring the on-premise version is complicated, requiring extensive setup for load balancing and high availability.
Senior VMware /Storage Administrator at QNB Group4.0I use Microsoft Exchange Online at my workplace primarily for receiving emails. I find it to be a very stable solution, though it could benefit from improved API integrations. I have not considered or used any alternate solutions.
Sourcing Purchasing Manager at Nexans autoelectric GmbH4.5I find Microsoft Exchange Online valuable for its global usability, especially in the sourcing department. However, it could benefit from optimization and better pricing. Although we considered no alternatives, the solution supports our task reporting and contact-saving needs.