Microsoft Exchange Online vs Zimbra Cloud comparison

"The solution is quite convenient because you can access the web version anywhere."

"The solution generally works well. We can send and receive emails just fine."

"All of the features are beneficial, but the scheduling feature is particularly useful."

"The user experience is very fantastic for Microsoft Exchange Online currently; I am satisfied with the integrations available with other Microsoft products, and Microsoft Exchange Online has great security features and the spam filters work super fine."

"The most valuable feature of Microsoft Exchange Online is its performance."

"The most valuable feature of Microsoft Exchange Online is if you have people that are geographically distributed from each other is good. For example, if you have people in the United States, Europe, Africa, Asia, and Australia, having an online solution works best because then you can reach the scale of the data centers that are available by Microsoft. Additionally, if you're only going to have two to three people using the solution the cost is a lot less than having an onsite server and licensing. It is highly beneficial in these areas."

"The initial setup is straightforward and easy to configure."

"The initial setup was straightforward."

"It's a fast solution."

"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary."

"Technical support can be improved by shortening the response time and increasing their knowledge."

"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."

"The solution’s API integrations could be improved."

"I would like to make the solution more user-friendly."

"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."

"In the past, we had issues with DB in mailboxes."

"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."

"It's not a good solution for collaboration. We're using it because of the price. It's not very strong or comparable with Office 365."

"The license for the solution is cheap, but it could be more affordable in the long term."

"This is an expensive solution."

"The pricing could be improved."

"The price is not competitive."

"I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."

"I think that the price is a little high, especially considering that Google have a similar, free email solution."

"It is a cluster solution."

"The pricing for this solution is good. We renew our contract every three years. I would rate the pricing for this solution a three out of five."

"It's an open-source solution so it's free."