Try our new research platform with insights from 80,000+ expert users

HCL Verse vs Microsoft Exchange Online comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Verse
Ranking in Email Applications
13th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Email Applications category, the mindshare of HCL Verse is 1.4%, up from 1.4% compared to the previous year. The mindshare of Microsoft Exchange Online is 13.4%, down from 16.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

MR
Stable, scalable, and good interface
HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens. The usability from the old applications to the new version has been very good. It was great that we were able to migrate applications from the older version to the new one.
NancyHartman - PeerSpot reviewer
Effective collaboration achieved with versatile features and good customer service
There are always improvements needed. My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. I am not an IT person; I am an educator, a trainer, a user. I want to get the work done. However, I find that the Exchange Server and possibly the way our company has set up access permissions require extensive programming knowledge. It might take six to eight weeks to get a programmer's time to build something, whereas I can use something like Smartsheet that will do everything I want without needing a programmer. Smartsheet is more end-user friendly compared to a Microsoft product. Microsoft believes an expert IT person should manage everything, however, I want to manage things on my own in a simplified way. That is not easy using the Exchange Server or Microsoft Office. It is not end-user friendly for development, and a programmer is needed. Once set up, using them as an end-user is fine. I find that the automations are not robust, and the FedRAMP systems are not robust. I have a few issues with Exchange and Office, but there's nothing I can do about it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"HCL Verse has a nice interface and it is a practical email solution. There are a diverse set of features, such as the search bar on top of the screens."
"The most valuable feature is the mail server."
"The most valuable feature is the cloud environment."
"Exchange Online's most valuable features are two-step verification and security."
"We have found the solution to be stable."
"A good investment."
"The most valuable features of Microsoft Exchange Online are the frequent updates. They upgrade and optimize the features to make them better and better. They have a very strong ecosystem and they integrate together."
"The solution is stable."
"It is a fantastic solution."
"The initial setup is straightforward and is definitely easy."
 

Cons

"Security is very important to us, so improvements to this functionality are welcome."
"The solution could improve by allowing us to use a color that we want in the editing boxes."
"The solution’s API integrations could be improved."
"It should integrate better with social media formats."
"In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security and compliance tools. I'd like to see more security features directly integrated. One specific area that needs improvement is the configuration of SMTP for third-party applications. It's challenging to manage without an on-premise SMTP server, and this is an issue many organizations face, including ours. If Microsoft could offer better SMTP configuration for third-party applications within Exchange Online, it would greatly benefit us."
"The integration could be better if it could integrate well with other products and software."
"The problem with Exchange is that the attributes aren't flexible enough. I'd like to see more interaction with Office 365 and tighter integration between on-prem Exchange and Exchange Online. There's still a disconnect between mailboxes and the cloud."
"It will be much better if the tool is integrated with OpenAI."
"I would prefer an anti-malware functionality in at least the basic version."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"This is an affordable solution but the price could be improved."
"There is an annual license required to use this Microsoft Exchange Online."
"The pricing is a bit more expensive than other solutions."
"It is a reasonable solution."
"I have no opinion."
"We pay per user per year for the cluster with over a thousand users."
"In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
"I think that the price is a little high, especially considering that Google have a similar, free email solution."
"The price is a bit high. It is especially expensive in the Indian market."
report
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Government
21%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
7%
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
What is your experience regarding pricing and costs for Microsoft Exchange Online?
The cost of Microsoft Exchange Online varies between $4 and $25 per user per month, depending on the different plans we use for different users.
What needs improvement with Microsoft Exchange Online?
The mobile version of Microsoft Outlook has limited features compared to the desktop version. We find fewer features in the mobile version of Microsoft Exchange Online, so that could be improved if...
 

Also Known As

Verse, IBM Verse
Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
 

Overview

 

Sample Customers

Canon Marketing Japan Inc., Australian Trade Commission, BTC, Havas, Canal Barge Co.Inc., RAVInvest, Elemental Path, WDR mediagroup
Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Find out what your peers are saying about HCL Verse vs. Microsoft Exchange Online and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.