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Microsoft Exchange Online Reviews

Vendor: Microsoft
4.3 out of 5
Badge Leader
674 followers
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What is Microsoft Exchange Online?

Featured Microsoft Exchange Online reviews

Microsoft Exchange Online mindshare

As of June 2025, the mindshare of Microsoft Exchange Online in the Email Applications category stands at 13.8%, down from 15.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications

PeerResearch reports based on Microsoft Exchange Online reviews

TypeTitleDate
CategoryEmail ApplicationsJun 2, 2025Download
ProductReviews, tips, and advice from real usersJun 2, 2025Download
ComparisonMicrosoft Exchange Online vs Google WorkspaceJun 2, 2025Download
ComparisonMicrosoft Exchange Online vs Microsoft ExchangeJun 2, 2025Download
ComparisonMicrosoft Exchange Online vs Amazon WorkMailJun 2, 2025Download
Suggested products
TitleRatingMindshareRecommending
Google Workspace4.122.1%95%102 interviewsAdd to research
Microsoft Exchange4.211.3%93%92 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Comms Service Provider
7%
Government
6%
Educational Organization
6%
Manufacturing Company
6%
University
5%
Healthcare Company
5%
Retailer
5%
Media Company
5%
Hospitality Company
4%
Construction Company
4%
Non Profit
4%
Insurance Company
3%
Wholesaler/Distributor
3%
Energy/Utilities Company
3%
Performing Arts
2%
Real Estate/Law Firm
2%
Legal Firm
2%
Outsourcing Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Consumer Goods Company
1%
Agriculture
1%
Non Tech Company
1%
Recreational Facilities/Services Company
1%
 

Microsoft Exchange Online reviews

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AM
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.
Verified user of Microsoft Exchange Online
May 9, 2025
Offers flexibility and cost-effectiveness with multiple service options but could improve support and mobile features
NancyHartman - PeerSpot user
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Verified user of Microsoft Exchange Online
Jan 26, 2025
Effective collaboration achieved with versatile features and good customer service

Pros

"With the Exchange Server, there is a lot of capability for version controlling. "

Cons

"My personal issue with using OfficeSuite and the Exchange Server is that one has to cobble together a whole bunch of different applications. Therefore, a lot of scripting and programming knowledge is necessary. "
Find out what your peers are saying about Microsoft Exchange Online. Updated May 2025
853,868 professionals have used our research since 2012.
Babatunde-Olugbode - PeerSpot user
Technical presales engineer at Avetium Consult Ltd
Verified user of Microsoft Exchange Online
Apr 1, 2024
Offers good user interface and seamlessly integrates with other Microsoft services

Pros

"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"

Cons

"The price could be an area of concern for many."
KK
Senior Consultant at DP World
Verified user of Microsoft Exchange Online
Nov 12, 2023
Has a valuable online archive feature, but the technical support services need improvement

Pros

"The product’s most valuable feature is the online archive. "

Cons

"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
KK
Office 365 and Exchange Administrator at Vvolve management consultants
Verified user of Microsoft Exchange Online
Sep 25, 2024
A cloud based messaging platform that delivers email, calendar, contacts, and tasks

Pros

"One of my favourite features is the Microsoft Calendar, which we use for booking appointments, scheduling calls, and managing resource rooms and devices. The Online Mailbox feature is also crucial because it allows us to communicate effectively within and outside the organization, contributing to our business growth. "

Cons

"In terms of areas for improvement, I think Microsoft could enhance security. Right now, there are limited options for security within Exchange Online, and much of it relies on third-party security and compliance tools. I'd like to see more security features directly integrated. One specific area that needs improvement is the configuration of SMTP for third-party applications. It's challenging to manage without an on-premise SMTP server, and this is an issue many organizations face, including ours. If Microsoft could offer better SMTP configuration for third-party applications within Exchange Online, it would greatly benefit us."
Ayman Ayman - PeerSpot user
Senior VMware /Storage Administrator at QNB Group
Verified user of Microsoft Exchange Online
Nov 8, 2023
A stable and scalable solution that can be used for receiving emails

Pros

"Microsoft Exchange Online is a very stable solution."

Cons

"The solution’s API integrations could be improved."
Mustapha Sedki Ben Romdhane - PeerSpot user
Sourcing Purchasing Manager at Nexans autoelectric GmbH
Verified user of Microsoft Exchange Online
Nov 24, 2023
Its global usability and straightforward setup and maintenance are its best qualities

Pros

"A valuable feature of the solution is its global usability."

Cons

"There is room for improvement in terms of optimization."
EO
Information Security Management Individual Contributor at First Bank of Nigeria Ltd.
Verified user of Microsoft Exchange Online
Nov 8, 2023
A highly scalable, cloud-based email and collaboration solution with good stability features and seamless integration

Pros

"The most valuable feature as it encompasses all aspects of collaboration, communication, reporting, and storage."

Cons

"There is room for improvement in terms of security, as it could be better."