LiveAction LiveNX Reviews

LiveAction LiveNX's pricing is perceived as expensive, with maintenance costs reaching six figures annually for about 1000 nodes. However, its licensing enables entire teams to use the tool without per-user charges. For larger setups, selecting specific devices to monitor can help manage costs. While some find it relatively more affordable than alternatives, flexibility in pricing is limited. Some enterprises use open-source tools like PRTG to complement functionality.

• "We use the free version."
• "The solution is fairly expensive compared to other products."
• "It's very expensive."

Organizations primarily use LiveAction LiveNX for network monitoring and troubleshooting. They utilize it to route traffic across multiple interfaces, provide real-time performance diagnostics, analyze application-level traffic, and ensure quality of service. It supports infrastructure management by offering granular insights into traffic patterns and network bottlenecks. Used in diverse environments, it aids in visualizing, analyzing, and optimizing network performance, enabling teams to address potential issues proactively, enhancing operational efficiency and service quality.

Customer service and support for LiveNX show mixed experiences. Some describe tech support as terrible or difficult to reach, while others find it superb or good once accessed. They're seen as knowledgeable but require improvement. Response speed varies, with quick assistance noted occasionally, yet delays encountered often. Requests for enhancements go largely unmet. Ratings suggest inconsistency, with praise for expert staff tempered by dissatisfaction due to delayed responses and lack of timeline commitments for issues.

Many found LiveAction LiveNX easy to install, yet some found it complex and not meeting their needs. Deployment was mostly straightforward, but effective setup required gathering resources. Some reported ease without much effort needed, while others had challenges without adequate support. Installation support was lacking, though technical staff managed. With proper guidance, it was neither simple nor extremely difficult, meriting a mid-level ease rating. Specific configurations were necessary for optimal function.

LiveAction LiveNX shows strong scalability, adaptable to different organizational needs and network sizes. It can handle increased network traffic and additional devices efficiently. Licensing impacts its scalability, but it is technically infinite in terms of upgrades, managing resources effectively without being processor-hungry. Several entities found it scalable across numerous nodes and users. Its ability to grow within infrastructure while maintaining performance and ease of upgrade makes it suitable for secure data centers.

LiveAction LiveNX demonstrates varied perceptions of stability. Some users report exceptional stability with no issues over extended periods, while others experience problems, especially when using certain features. The desktop application is less favored than the browser-based version, which is seen as visually appealing but occasionally crashes during report generation. Despite occasional limitations, LiveAction LiveNX generally maintains reliable and consistent performance, crucial for effective network monitoring and issue resolution.