What is our primary use case?
We usually work on how to converge to web-end projects for end customers, where they either do an infrastructure refresh or consolidate their disaster recovery secondary side.
There's also a need for data protection and backup, where they need to be hyper-converged to support business continuity across sites.
What is most valuable?
It's a very complete product with residencies to protect data and secure it end-to-end. It includes storage, computing, and networking, offering a fully ten-key solution.
We have a very good return on investment due to data savings through compression and deduplication methods.
It simplifies IT management and enhances security, including the end-to-end security of the IT data engine. The product is complete, simple, and provides visibility.
Not to forget, the AI intelligence of HPE InfoSight offers predictive analytics, proactively protecting the end customer. This proactive approach is crucial for an IT product to anticipate incidents before they occur.
So, AI is also a part of it, enhancing the customer experience for their business. These are the main advantages and differentiators of HPE against the competition.
What needs improvement?
One of the things that can be improved is that today, is supporting VMware, maybe as a hypervisor. But it would be good to have an open kind of platform for other hypervisors, maybe. Like Nutanix is doing, it's very open.
Another area of improvement is the expansion node. Because today, we can add a few disks, which is limited. Or scale out. But in the capacity upgrades, there is a kind of limitation somewhere.
In future releases, I would like to see more advanced features in terms of replication on the DR side. Because today, the product is doing what should be done. But it's not at the same level with the other third-party vendors like Veeam, applications like Commvault, and other production.
For how long have I used the solution?
We have been working with it for five years.
We work with the latest version of this solution.
What do I think about the stability of the solution?
I would rate the stability a seven out of ten.
What do I think about the scalability of the solution?
We have around 15 to 20 customers using this solution. I would rate the scalability a seven out of ten.
How are customer service and support?
The customer service and support are very helpful.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We also use HPE SimpliVity, HPE Hyper Converged, HPE EliteRadity, and DHEI products.
How was the initial setup?
The initial setup is very straightforward. The product is very easy to deploy, both on-premise and in the cloud. This is because it works with VMware, which is a popular virtualization platform.
Additionally, the product is supported by HPE, which provides remote deployment assistance.
So, the product is very well supported in terms of setup and installation.
What about the implementation team?
The service delivery partner is responsible for the maintenance of the solution. They are directly connected to HPE for maintenance and support.
What's my experience with pricing, setup cost, and licensing?
The pricing is very competitive. I would rate the pricing an eight out of ten.
There are no additional costs to the standard license. They have a capital expenditure (capex) cost, but the only operating expenditure (opex) cost is for support. There are no hidden fees or any recurring costs. So, for the price, it's very good, and I would rate it an eight out of ten.
Which other solutions did I evaluate?
From my side, five years ago, we started the journey on hyper-converged, basically because we are HPCPenney. So, we started the journey with HPCPenney after the acquisition. And since then, the only one and the ones we sorted out, I started myself.
So, HPE is the only vendor I have worked with for HCI products.
However, we are open to working with other HCI vendors in the future because the nature of a distributor should cover the end-to-end.
So, we are open to working with other HCI vendors, like Nutanix, for example. We can also set up the VMware vSAN through our HP ProLogistix.
What other advice do I have?
I would recommend using this solution.
Overall, I would rate this solution a seven out of ten because the product has a lot of room for improvement. The production is at a seven out of ten, but I would only rate it an eight if HPE had more things to do with the product.
Which deployment model are you using for this solution?
On-premises