Hi community members,
Can you share 2-3 main pain points you've been experiencing during the Hyper-Converged Infrastructure (HCI) solution buying process?
Also, how have you been able to overcome them?
Thanks for sharing your experience.
IT-Teamhead Infrastructure EEMEA at a wholesaler/distributor with 10,001+ employees
23 August 22
This is my point of view/feedback about an HCI buying process experience.
- Selected an IT-Business Partner which can cover your region/country for the rollout (if you don't buy it locally).
- Collected an order (it can help to receive a bigger discount).
- Plan for 3/5 year Care Packs for NBD Service and Warranty.
- Keep an eye on the local country tax/customs/transport insurance/import regulations for HCI Hardware (like battery, vendor patents, ...).
- Build with IT-Business Partner a Service/Health/Check Service on a yearly basis (if you do not want to make it on your own).
- Full pre-, post-, and installation tasks included with technical documentation.
That was a quick overview.
IT Engineer at a government with 501-1,000 employees
24 August 22
Our biggest pain point during the buying process was trying to sort through all of the vendor's proposal documentation to determine which solution was best for us.
Every vendor claims their solution is the best and trying to determine which best served our needs was challenging.
Our solution was to create a checklist of the critical features and capabilities that were essential to us as well as a list of desired capabilities.
We then called in each vendor and went through our list of critical and desired features. Any vendors not able to meet all of our critical requirements were eliminated.
We then compared the remaining vendors on the number of desired features they could provide versus the pricing.
This process greatly facilitated the vendor selection process. It goes without saying that factors like vendor reputation, local support, warranty, etc. were considered before even getting to the checklist.
Director Of Information Technology at Cass County Government
29 June 22
HCI's big sell is the single pane of glass management. No longer do you need to understand how to manage a separate storage environment and its firmware/software updates, worry about compatibility with new servers coming in, etc. It's all in one spot. I wouldn't go so far to say that you will need less IT staff to run the solution, but I would state you could get by with less 'specialized skillsets' within those staffers, as now it's all in the same place.
From a scaling side, it's easier to scale horizontally and has begun to be easier to scale vertically. If your storage/compute needs tend to be coupled together, an HCI option makes a lot of sense as when you add a node, you get both by default. If you, however, have more CPU-dependent workloads or need for high-density storage with low compute requirements, HCI tends to have some issues. However, every vendor seems to have recognized this, and now sell 'storage heavy' or 'compute heavy' nodes to help with these situations.
As for concrete examples, look no further than tools like Nimble DHCI. This is a fully integrated system, from networking to compute to storage, all supported by a single vendor. You no longer have to call Vmware, then storage, then network to troubleshoot an issue. All of your metrics and reports come from one spot. You can automate against a single API to configure and control the entire stack. If you need more resources, it's easy to add to a basic setup. HCI is not for everyone. There are still plenty of places where a standard storage network, or a more highly advanced replicated storage/compute environment, or a cloud-focused/hybrid system make a lot more sense. It is, however, a great option for those that are looking for an easy-to-manage solution that is designed to scale with them when the time comes.
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