Coming October 25: PeerSpot Awards will be announced! Learn more

Nutanix Cloud Infrastructure (NCI) OverviewUNIXBusinessApplication

Nutanix Cloud Infrastructure (NCI) is #1 ranked solution in top Cloud Management tools, top Software Defined Storage (SDS) tools, and HCI Software. PeerSpot users give Nutanix Cloud Infrastructure (NCI) an average rating of 8.6 out of 10. Nutanix Cloud Infrastructure (NCI) is most commonly compared to VxRail: Nutanix Cloud Infrastructure (NCI) vs VxRail. Nutanix Cloud Infrastructure (NCI) is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
Nutanix Cloud Infrastructure (NCI) Buyer's Guide

Download the Nutanix Cloud Infrastructure (NCI) Buyer's Guide including reviews and more. Updated: September 2022

What is Nutanix Cloud Infrastructure (NCI)?

Modernize Your Business with the Leading HCI Platform

Power your business with advanced cloud technologies and simplify how you procure, deploy, and manage IT services.

Reduce technology sprawl and free up technical resources to focus on high value activities.

Deploy, scale, and bridge to the public cloud so you can react quickly to changing priorities.

Protect your services and data against hardware failures, disasters, and attackers.

AOS Storage

Accelerate your most demanding applications with consistent and predictable performance. Data locality maximizes the benefits of the latest hardware advances like NVMe and RDMA.

Data is protected and kept available with advanced distributed consistency algorithms that protect against everything from bit rot and hardware failures to entire site failure.

Storage can be sized precisely for your needs and expanded quickly and easily as needs grow. Storage policies are applied logically on a per-workload basis, instead of being tied to hardware.

Flexible and Open Compute

Choose from the leading hypervisors, VMware ESXi or Microsoft Hyper‑V, or leverage the lightweight but powerful built-in hypervisor AHV.

AHV streamlines operations and simplifies automation. Powerful and lightweight, it is easy to learn and migrate to, and is optimized for high performance and reliability.

Build and deploy cloud-native applications on intelligent distributed infrastructure and integrate with cloud compatible storage, all within the same platform.

Automated and Secure Networking

Prevent malware spread and reduce attack surfaces by limiting applications to only what’s needed, and keep things simple by leveraging machine learning to determine the right configuration.

Securely and easily implement robust multi-tenancy in your environment, or stretch networks across clouds for seamless workload migration and failover.

Manage networking configurations centrally and apply across your HCI environment with simple and robust virtual switch management.

Nutanix Cloud Infrastructure (NCI) was previously known as Nutanix Acropolis AOS, Nutanix AOS, Nutanix Acropolis.

Nutanix Cloud Infrastructure (NCI) Customers

St. Lukes Health System, the City of Seattle, Yahoo! Japan, Sligro, Empire Life, Hyundai AUS, and many others.

Nutanix Cloud Infrastructure (NCI) Video

Nutanix Cloud Infrastructure (NCI) Pricing Advice

What users are saying about Nutanix Cloud Infrastructure (NCI) pricing:
  • "The pricing of Nutanix is not cheap but there are options available."
  • "Many of my customers have issues with Acropolis' licensing model because they are charging the customers based on two things— the CPUs and the capacity in the solid stack disk — and that's a problem. Nutanix's competitors are not licensing that layer, so this is something that they should change. They should abandon this licensing model because it's too complex. Technical support is bundled with the subscription."
  • "The software only licensing model is priced normally, but the licensing model that comes with hardware is priced very high. You can choose to pay the license yearly, or you can pay every three years, or every five years."
  • "When we purchase a new physical server or a couple of physical servers into our cluster, we always purchase it with Nutanix licensing. We are receiving the license from Nutanix directly and not from the vendor. In the way we're dealing, with the licenses it is a bit costly for us but as the company is getting larger, day by day or year by year, those licensing costs become lower each time for us. We are purchasing the licenses for three years for some of our clusters and for some others for five-year licenses and the licenses are still costly. We have good discounts for the licenses, but it is still expensive."
  • "This product is expensive, but they do have discounts. At one point, I saw that they were giving a 70% or 80% discount, which is a good thing, but maybe they should have a more realistic price and then a 5% to 10% discount."
  • Nutanix Cloud Infrastructure (NCI) Reviews

    Filter by:
    Filter Reviews
    Industry
    Loading...
    Filter Unavailable
    Company Size
    Loading...
    Filter Unavailable
    Job Level
    Loading...
    Filter Unavailable
    Rating
    Loading...
    Filter Unavailable
    Considered
    Loading...
    Filter Unavailable
    Order by:
    Loading...
    • Date
    • Highest Rating
    • Lowest Rating
    • Review Length
    Search:
    Showingreviews based on the current filters. Reset all filters
    Gerhard Joubert - PeerSpot reviewer
    IT Manager at Q4 Fuel
    Real User
    Serious reliability and stability across the entire system makes for ROI
    Pros and Cons
    • "One major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly. You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake."
    • "In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me."

    What is our primary use case?

    One of the components that we like about using Nutanix Acropolis AOS is its ability to interact with hardware. You don't have to go into different systems, all your locked files and everything for the hardware is directly available.

    Our use cases are for data storage. We use the total Nutanix system in connection with Inuvika. We are busy phasing out all our work stations, where we basically go back to the principle of old bank terminals. When you boot up, you're going into the Inuvika environment, which runs five physical servers on the Nutanix. The accessibility of the performance and upgradeability of the system increase about five-fold where you don't have to upgrade workstation performance, you only add an additional Nutanix server node if you want to increase your performance on your users' workstations. An important feature for me that comes with a hypervisor, as well as the AOS in combination with everything, is the backup redundancy, as well as the encryption component on the server that we use quite extensively. Since we've installed Nutanix our downtime was about 40 minutes to an hour, and that was just to do a memory upgrade on the system.

    How has it helped my organization?

    In terms of how Nutanix Acropolis AOS has improved our organization, for starters, the one major thing that comes up again and again is stability. Our downtime is literally based on hardware upgrades that need to be done. Acropolis is very, very user friendly.

    You don't have to physically have a super IT guy to manage the system. You can actually give it to a younger guy to manage and there won't be problems. And if he makes a mistake, it's very, very easy to fall back and sort out the mistake.

    What is most valuable?

    The features that I have found most valuable depend on the scenario. The nice thing with the Acropolis design is that in a specific situation where you've got either the problem or you need to adapt quickly in connection with the setup in the environment, they really work through everything. 

    The total solution is valuable, you can't split it up. The nice thing with the AOS, as well as basically the entire Nutanix system is that you are not time bound to increase your entire node or service setup. You can add additional nodes as time goes past. It's not like VMware, for example, where it looks like you've got a time period where you have to finish your entire setup, otherwise the upgrades and the newer hardware and that kind of stuff become a problem. Nutanix is very, very backwards compatible, as well as forwards compatible.

    What needs improvement?

    In terms of what I would like to see improved, I would say the life cycle management. I don't know if it is because they changed to an LCM from the previous way of upgrading the hardware or software but sometimes it feels that it needs a wizard that says, "Check this, check this," telling you your options. The only thing that's a bit frustrating for me is the life cycle management interface. That's the only thing on the entire system that frustrates me. I'm very, very happy with the other stuff.

    Buyer's Guide
    Nutanix Cloud Infrastructure (NCI)
    September 2022
    Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    For how long have I used the solution?

    We've been using Nutanix Acropolis AOS for roughly four years now.

    We are currently using the full setup of the system and it's very stable.

    We are using the latest version. We update our system on the LTX every time a long sported version comes out and it's very stable.

    We are running on-premise. We're running roughly 40 servers on it, which is a combination from Linux, our PBX system, Windows Operating Systems and additional data software that we've built on our own distro's on the system itself.

    What do I think about the stability of the solution?

    Nutanix Acropolis AOS is very stable.

    Since we started it up, the only time that we had any problems on it or downtime, if I can put it that way, was literally to upgrade the memory. That's it.

    In the last three years since it's been running, it was peace of mind. We didn't have any problems and even with Nutanix overseas, we had a faulty memory module and the system worked perfectly, and they sent us a new memory module. We sent the old memory module back and that process with Nutanix support was magnificent, zero frustrations.

    What do I think about the scalability of the solution?

    It is very scalable. We see the scalability in two places. Point number one for scalability, if we need additional hardware by installing an additional node, it's not painful at all. You just put in the node, you tell your Acropolis to find it, integrate it with the system, and everything operates seamlessly. It automatically balances all your virtual machines between all your nodes that you've got at that stage.

    Additionally, I used it in our environment a lot as an additional backup for our remote sites. Where we basically have two Nutanix nodes on each remote site and because data in South Africa is very expensive we don't have a lot of bandwidth between our sites. So during the evenings, I replicate everything to our primary server setup that we've got and it works perfectly, no problems.

    We have 6,000 units or servers. We are running currently from high performance users right through to just Word and Excel people. We are in the area of 250 users that are running on the system.

    Nutanix is at the core of our business. So if the Nutanix falls over, our entire company will go offline.

    At this stage it is not necessary to increase usage, but they're talking about opening additional branches, then we will be looking at another two or three nodes within the next two years.

    How are customer service and support?

    Technical support is excellent.

    I'm thinking about the two situations that we had. One was the memory problem that we had, and this guy from America explained in detail everything that he did. How the testing principles worked, how the process operated and he put us in connection with all the correct people. The entire process in that case was extremely streamlined and extremely user friendly. Then our second scenario that we had was in connection with upgrade faults that I made, and they explained what happened and how to fix the problem. So yeah, they are excellent.

    How was the initial setup?

    The initial setup is straightforward.

    In South Africa, we've got this saying for the test principle, keep it straight and simple. That is the principle that I followed with it.

    Our deployment took us longer to get all the cabinets prepared for the servers or for the nodes than it actually took to set up the entire Nutanix system. I think it took us about half an hour to 45 minutes since we started, and we started installing our first VM on the system.

    In the setup, there are literally two people responsible.

    I am the IT manager and we've got my 2IC, and we're the only two that work with the servers on all six primary sites.

    What about the implementation team?

    We did it through Pinnacle Micro and the guy helped us extremely well and was extremely knowledgeable about the Nutanix product and the systems around it. They were extremely knowledgeable in the Nutanix environment and with the processes and risks that need to be assessed. It was an excellent experience and not only the fact that they actually came out and talked to us, it wasn't all over the telephone.

    What was our ROI?

    We were running a stand-alone service originally. So we saved a lot of money on hardware upgrades that we needed to do. We saved a lot of money on energy consumption. As you know, power or electricity in South Africa is getting extremely expensive. We are now running at about 20% of our original power consumption and that also includes cooling the server room, reduction on security (physical security not cyber security). So all those components played a major role in ROI. Except for our hardware upgrades and that kind of stuff, we've saved about 200,000 Rand.

    What's my experience with pricing, setup cost, and licensing?

    Our license is Rand based. I can't remember because we bought the license with other software as well. We did the licensing and it includes the support and everything over a five year basis.

    Which other solutions did I evaluate?

    We previously looked at VMware to build our hyperconverged environment. We started looking at costing and lifetime of products and it was quite shocking from my point of view. Because I feel a server must at least have the ability to run for five to seven years and then have scalability. And the thing with VMware is you've got quite a short shelf life on the setup. Meaning, you've got five years and if your system is not fully built, you start from scratch.

    VMware versus Nutanix - number one, the cost is much lower with Nutanix. The hardware needed for operating the system is much cheaper and that played a major role in the choice that we made between Nutanix and VMware. The other major thing is the support that we got from the Pinnacle Micro guys. Actually, that's one of the major points why we made the choice for Nutanix. They were very, very intuitive with your company, they knew what we needed, what possibilities to look at, what risks to assess, that kind of stuff.

    Before choosing Nutanix I also played with VMware's ESXi open source setup. I also played with Nutanix's open source setup. When we setup Nutanix, it was a lot more intuitive and a lot more user friendly, versus the setup from VMware, which is not bad either. I'm not saying it's a bad product, don't get me wrong. It's just different.

    What other advice do I have?

    The biggest lesson I learned from using Nutanix Acropolis AOS was that at the stage when we looked at it, Nutanix was still relatively young - so don't underestimate the underdog.

    My advice to anyone considering Nutanix Acropolis AOS is that you won't go wrong. It's an easy, maintainable system, it's user friendly. They designed quite an excellent product and with the support and the knowledge from the guys, you're not going to have problems in setting up a system like Nutanix.

    On a scale of one to ten, I would put Nutanix Acropolis AOS in the area of eight to nine.

    It is so high because for starters, I have not really had problems with Nutanix at all in the greater picture. We've had one or two incidents, which were mostly from our side, except for the memory situation, which was hardware related and not software related. They were always before the schedule on turnaround time for repairs and getting everything sorted out and repaired and up and running. I know a big thing is that local suppliers play a big role in support of hardware and so forth, but we didn't have any problems right through the bank.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Solutions Architect at a computer software company with 51-200 employees
    Real User
    Stable, straightforward to set up, and scalable
    Pros and Cons
    • "The initial setup is straightforward."
    • "I'd like it to be more API-based."

    What is our primary use case?

    For our company, basically, we run all of our production VMs on it. Also, we have two demo networks that we do a lot of testing and whatnot for.

    How has it helped my organization?

    From an operator's perspective, we released from two to one person managing it, and pretty much the main benefit is the ease of use, ease of install, and ease of protecting, et cetera. 

    From a grander view, it's allowed our customers to actually reduce the amount of software that they have to purchase. Not only do they have to purchase the hypervisor, and if they're in VMware, in most cases, they're purchasing disaster recovery tools and a whole bunch of other things. However, Nutanix has it all built-in so that users have one area to manage and maintain.

    What is most valuable?

    There are lots of different pieces. From a Disaster Recovery perspective, it is very valuable. Some of my customers are getting into Flow. We don't use Flow, however, we're testing it. Flow is their micro-segmentation, which is very useful for protecting your VMs and the traffic that goes to them. From an automation perspective around deploying virtual machines, Calm is pretty good as well.

    The initial setup is straightforward.

    The solution is very stable. 

    The product scales very well.

    What needs improvement?

    Everything has room for improvement.

    I could probably name quite a few things from a Nutanix perspective. The area of improvement that they're working on now is more of the files index and more of the API integration into those. From on-prem to public cloud, they already have AWS Nutanix clusters, however, a lot of customers are going to be utilizing a public cloud at some point and they're basically deploying Azure Nutanix clusters as well soon. That's an improvement that they're working on. That said, from an administration perspective, the software's pretty big. It would be great if they could add more features and API integrations to the higher-level products.

    I'd like it to be more API-based. They need more additional features around their APIs and additional integration in some of the automation platforms that are out there. Nutanix is a solution where the hyper-converged portion of it is mature. They're working towards the cloud integration portion. 

    I would like to see more improvement in that area of being easier to manage, or easy to implement, and easy to orchestrate in an AWS or an Azure type scenario.

    For how long have I used the solution?

    I've been using the solution for about three years. 

    What do I think about the stability of the solution?

    It's probably the most stable, hyper-conversion environment I've seen on the market. I base that on the storage portion of the hyper-conversion environment.

    What do I think about the scalability of the solution?

    The solution scales well.

    To expand the clusters, you don't really have limits as you would in other products from a scalability perspective. There are still best practices around how big you want to scale it. However, the expansion process is pretty simple and straightforward.

    I have probably about 10 people utilizing it within my company and their roles range from infrastructure admins to solution architects that do testing as well as some engineers that we do consulting with. If you look at our customers quite, it ranges. It depends on the products they deploy, however, they might have infrastructure admins, DBAs, or automation engineers. It just depends on how big the deployment is and what products they're using.

    We have four clusters. For customers that have 250 to 300 hosts that are running, it's pretty much one person to manage and maintain that system. You can pretty much maintain it with one FTE.

    Internally, we will likely expand usage. We have plans to actually spin up on clusters within public cloud infrastructure to protect our systems. From an expansion perspective that just depends on where our business goes and how many more resources we need. From a customer perspective, expansion is going to be more when they start utilizing more of the cloudlike features such as Kubernetes or databases service through Era, or even Calm. That's where things will expand.

    How are customer service and support?

    Technical support is very good. It's probably one of the best.

    I see a lot of technical support. I see a lot of the people or older legacy companies that have been around for a while, and technical support will usually go downhill.  There's probably a handful of them that are really good. 

    If you look at their scores online, they're always rated pretty high and it's hard to do that.

    Which solution did I use previously and why did I switch?

    We were on VMware, prior to this product. It was getting to the point of being a hassle to maintain, and this solution simplified things considerably.

    How was the initial setup?

    The initial setup is not overly complex or difficult. It's straightforward and takes about two hours to deploy.

    The deployment for my company, and we're a smaller company, with a total of 60 VMs at most, took about a week total. That involved moving off of VMware to HV including the migration of the virtual machines. That was just done due to the timeframes. You could do those at night. Ultimately, the cluster and everything was set up within a day and ready to go. Then, the move process for those VMs just took a little bit of time to move into. I have other customers who are running migrations that take a little bit longer, however, you're talking 2,500 to 3000 VMs. That's more of a two to three-month process to get those moved. That said, the migration goes pretty quickly and that's pretty small from a migration perspective with a whole new platform.

    What's my experience with pricing, setup cost, and licensing?

    I cannot speak to the exact pricing of the product. However, as a partner, we do have access to reduced costs.

    There are additional costs. Nutanix is a software-driven company. They do sell hardware, however, in most cases, you bring your own hardware. The cost of the solution might be a little bit higher than what you would look at from just a straight out VMware, however, you're getting a lot more and you're reducing the fact that you don't need VMware in that mix. 

    The hypervisor that's provided with Nutanix is free. As the costs roll-out, Nutanix is actually a better TCO than any of the other solutions in the market that are even comparable.

    Which other solutions did I evaluate?

    We actually evaluated quite a few different hyper-converged infrastructures prior to bringing on Nutanix as a partner and they are the best in the market from that perspective.

    What other advice do I have?

    I'm a partner of Nutanix. I'm a user, however, I'm also a seller of Nutanix.

    We are on version five. I can't remember the exact version number. We have both five and six. I have multiple clusters that are running within our infrastructure and then I have multiple clusters that are running within my customers' infrastructure.

    While we currently use Azure for our cloud, we will likely use both Azure and AWS in the future.

    I'd advise potential new users to do their homework and make sure that they don't necessarily listen to what the manufacturers are saying. Go find out for yourself.

    I'd rate the solution at an eight out of ten. I wouldn't say it's a ten. I'm a pretty hard scorer. There are features and functionality where VMware makes things easier. Other solutions make things a little bit easier from a deployment perspective or something along those lines, however, that's just due to the fact that they've been in the market for a long period of time and their solution set has built or has grown from that perspective. They are highly ranked as they reduce the amount of maintenance and administration that you have to keep it running.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Nutanix Cloud Infrastructure (NCI)
    September 2022
    Learn what your peers think about Nutanix Cloud Infrastructure (NCI). Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
    633,572 professionals have used our research since 2012.
    Steffen Hornung - PeerSpot reviewer
    Administrator at Neuberger Gebäudeautomation GmbH
    Real User
    Top 5Leaderboard
    Easy to manage in an integrated environment using a single pane of glass
    Pros and Cons
    • "The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool."
    • "I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM."

    What is our primary use case?

    We replaced our three-tier-solution with Nutanix and kept our VMware ESXi licenses. These will be gone with the new cluster.

    We use it for general virtualization, host our Windows fileserver virtually, and do VirtualDesktops with Citrix there.

    We have two nodes equipped with one nVidia M10-GPU each to get 3D-acceleration to boost the CAE-Terminal servers. This means that VMs like AD-Domain controllers, Exchange-Servers, SQL-Servers, and various Application Servers are running side-by-side with our SAP-Systems leveraging the  SAP ASE Database (no HANA, yet) virtually on vSphere 6.

    How has it helped my organization?

    We were content with the previous solution, which was NetApp Storage and Dell Blade-Servers for compute. We did not miss a thing besides the performance. Now, after three years in production, we would not go back to that solution.

    Nutanix gives us fewer headaches with managing and other administrative operations. Having a single-vendor-solution is much more straightforward. We don't have to deal with VMware because it simply is not necessary, besides setting up new GPU-machines.

    Creation of VMs can be done with Prism Element, the web management for each Nutanix Cluster. Nutanix also covers any problems we have with the ESXi software. 

    The integration with their own AHV hypervisor is awesome. Talk about invisible infrastructure.

    What is most valuable?

    The most valuable feature is the integration of all parts in Prism Element, the browser-based management tool. It gives you detailed information about the environment, helps you drill down on alerts, and keeps the solution up to date with LCM (Life Cycle Manager).

    When using Nutanix AHV as a hypervisor, it is the management tool for that too. When you chose another hypervisor it just does basic tasks like VM creation, reconfiguration, and start/stop. It is just enough to keep everything in this "single-pane-of-glass" tool.
    Going AHV is just easier. No additional management for VMs. Everything you need is done with Nutanix Prism Element or through an SSH connection.
    We are beginning to leverage Powershell and their REST API to do things which integrates more tightly with our own process.

    What needs improvement?

    I would enjoy an advanced mode where experienced users can leverage their knowledge to do advanced things currently only allowed using the command line tools on the CVM.

    While using the Shell is okay for such advanced things like take a disk image as a ground for a Calm blueprint it would be easier to get it done via GUI. Even more so of you just follow directions of a colleague.

    Currently that kind of task is limitted to the shell.

    For how long have I used the solution?

    We have been using Nutanix Acropolis AOS for over five years and are in the process of switching to a new cluster.

    What do I think about the stability of the solution?

    Unless you opt for the short term support path (STS), stability is a given with LTS versions. You get not every feature available, immediately, but that is no concern for stable systems.

    You cannot download older versions with known critical bugs. The Life Cycle Manager (LCM) supports you with checks to hint at known compatibility issues. I noticed the hint to update Nutanix Files in order to support the AOS upgrade I was planning. Directly in Prism Element!

    That is simply amazing. Of course, one would visit the "upgrade paths" and "software interoperability" pages in the support section of https://my.nutanix.com .

    What do I think about the scalability of the solution?

    Scalability is the true nature of HCI solutions like Nutanix AOS. Just add a node. Done.

    How are customer service and support?

    Nutanix support is the most amazing. Sure, you pay big bucks for that but it is worth every dime. Fast pick-up times even for lower rated tickets, great knowledge of the support team. If your question is not support related they connect you with a sales engineer to talk about it.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used NetApp Storage in conjunction with Dell Blade-Servers for compute.

    How was the initial setup?

    My advice is to get your first cluster up and running with a partner experienced to do so. We got lucky with our Nutanix partner company but ask for their level of experience. Don't get me wrong: it is not hard to set up but you should have support from experienced consultants who are familiar if something goes south.

    What about the implementation team?

    We implemented with a nutanix partner where we did the PoC with. The setup is quite straight-forward and done in a matter of 3-5 hours. 
    Their knowledge was really helpful to guide through some of the questions that came up.

    What's my experience with pricing, setup cost, and licensing?

    The pricing of Nutanix is not cheap but there are options available. Don't cut short on support contracts, as the (pricey) ultimate support offering is worth every buck.

    You have to realize that Nutanix AOS is the basic platform for your environment. If you need to cut costs then use Nutanix AHV as a hypervisor free of charge. Most applications are running with that. If it runs on ESXi then it most likely runs on AHV, but check with your other application vendors.

    Which other solutions did I evaluate?

    We explored the options by re-iterating our previous solution and came short of delivering support for additional demands like VDI. Re-Iterating also meant up-staging storage because of the ONTAP-OS upgrade. So, a change was due, either way.

    What other advice do I have?

    It is difficult for me to point to areas that need improvement. AOS is constantly on the move to new heights. It is considered even on a feature-level with vSAN, while far ahead of that in regards to performance and resilience.

    See Nutanix Principal Architect Josh Odgers CloudXC | By Josh Odgers – VMware Certified Design Expert (VCDX) #90 for a detailed explanation on that topic.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Cloud Sales Executive at Laberit
    Real User
    You have the option to have distributed nodes everywhere around the world that work as one, but the licensing model could be simpler
    Pros and Cons
    • "It's quite easy to scale, and you have the option to have distributed nodes everywhere around the world that work as one. You can also have a solution for small branch offices with only two nodes for redundancy, and that's good enough to start."
    • "The technology has a lot of room for improvement. For example, when they want to segment applications in conjunction with NSX, which VMware uses, Acropolis is not compatible with the competitors. The integration in the security layer is not compatible with NSX for the application segmentation that uses VMware."

    What is most valuable?

    I advise my customers to have a unique management operation center for the three layers. The primary reason is to convert the storage, computation, and hypervisor into one frame. Of course, you have to replicate the data between all the nodes to have redundancy, so you have two or three nodes in case of failure, depending on the resilience you want. I advise my customers to use this kind of technology when they want to focus on their business and don't want to talk about the layers of the subsequent infrastructure that is matched to their business.

    What needs improvement?

    The technology has a lot of room for improvement. For example, when they want to segment applications in conjunction with NSX, which VMware uses, Acropolis is not compatible with the competitors. The integration in the security layer is not compatible with NSX for the application segmentation that uses VMware. And the licensing has a lot of room for improvement also.

    For how long have I used the solution?

    I've been using Acropolis AOS for about four years.

    What do I think about the stability of the solution?

    Acropolis AOS is stable.

    What do I think about the scalability of the solution?

    This solution works in small companies with 10 users and large enterprises with 100,000. Acropolis can scale vertically and horizontally by adding more CPUs or nodes. It's quite easy to scale, and you have the option to have distributed nodes everywhere around the world that work as one. You can also have a solution for small branch offices with only two nodes for redundancy, and that's good enough to start. You could even deploy it on a ship or a car or whatever unit.

    It's quite technical, so IT departments are the main driver of expanding usage. However, it's an easy sell to decision-makers because it tries to abstract the technical things to the business. When a managing director of a company knows about the benefits of this kind of solution, they give the green light and focus their IT department on the technical business requirements, solutions, and innovations layers, instead of managing the technical layers, like network, storage, and computations. 

    How are customer service and support?

    We have a contract with Nutanix for 24/7 support, and it's excellent. They contact the customers directly when there is a failure or they need to replace a disk. You only take action when you need to evolve the platform, like installing a new model or a patch because you need preventive action. If we need to patch to the latest firmware of the solution, then they call us. However, that's something that is scheduled well ahead of time. For example, we schedule with the customer to install the latest firmware every six months.

    How was the initial setup?

    I don't have a lot of hands-on experience with Acropolis because I'm a sales executive, but I can say Nutanix solutions are easy to deploy. The only hang-up is compatibility with other solutions like OM, Lenovo, HP, Supermicro, etc., because sometimes the drivers change.

    For example, sometimes you could have a different release of the driver that isn't compatible with the latest release of the software, so you need to match the release with the nodes that support the Nutanix software. You could also have problems with the support and matching all the nodes to the software release that makes the work correctly. I've had a lot of problems with customers trying to match the software with the hardware layer. You have to choose the right vendor for the hardware to avoid problems. Otherwise, the setup is straightforward. 

    However, you always need someone with technical expertise. We usually handle the deployment ourselves, but we occasionally ask for support when we have to deploy an uncommon configuration, like Oracle. For example, Acropolis has different ways to support Oracle databases, so we sometimes need Nutanix support to configure the Oracle rack.

    We only need a small team of around 10 people to deploy and maintain because 

    What was our ROI?

    Return on investment happens when the customer realizes relative value. For example, if the customer is comparing cloud computing to an on-premise server, on-premise Nutanix is always going to be more expensive compared to AWS or Azure if you use it in a typical way. You have to consider the hours that the technicians spend maintaining the solution. Also, if the technicians are spending less time, they could start doing things that create more value for the company.

    It's not easy to see a return on investment for this kind of solution, but you need to solve this problem at a higher level of management because the IT department is not involved in innovation at the company, so they might feel the solution is doing the job for them.

    Also, they might have a personal stake in keeping the solution because they could see a risk to their livelihood if the company decides to switch to the cloud. It's something to sell to the upper management because even the CIO might not see it because they think their position is at risk. These solutions are like a robot that makes everything by themselves. The return on investment is a reduction in the time spent managing the infrastructure, and you could start seeing that time savings in six months to a year.

    What's my experience with pricing, setup cost, and licensing?

    Many of my customers have issues with Acropolis' licensing model because they are charging the customers based on two things— the CPUs and the capacity in the solid stack disk — and that's a problem. Nutanix's competitors are not licensing that layer, so this is something that they should change. They should abandon this licensing model because it's too complex. Technical support is bundled with the subscription.

    What other advice do I have?

    I rate Acropolis AOS seven out of 10. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Senior Expert Solution Architect at a comms service provider with 10,001+ employees
    Real User
    Top 5Leaderboard
    Flexible, scalable, and stable operating system; technical support was skilled and showed initiative
    Pros and Cons
    • "The flexibility of this system is very good. It's also faster than others, and has skilled technical support who showed more initiative than a competitor, e.g. VMware."
    • "The look and feel of the web GUI of this system needs improvement, when compared to other systems. Its hardware integration also needs improvement."

    What is our primary use case?

    Our usage of Nutanix Acropolis AOS focuses on normal workloads for OSS-related applications of our operations support systems, e.g. customer facing systems, DNS, DHCP, and DPEs. The word we mention to our customers that describes this technology is OSS (Open source  software). This is not 5G.

    What is most valuable?

    One of the good features of Nutanix Acropolis AOS is the Prism Central. It's a well-designed system. It's a central installation and management tool for more than one cluster. If you have several clusters crossing Europe, you'll have a very fancy, smart, and tiny tool to orchestrate this.

    Another feature I find valuable in Nutanix Acropolis AOS is technical, e.g. the rebuild time from the resynchronization between the clusters is fast. If you have an outage caused by a disk failure or a server failure, the system works well and is very fast, because the technology of Nutanix Acropolis AOS is even better than other systems. The system works faster than others.

    Whether this system is worth the money will really depend on your goal, on what you want to achieve. The flexibility of Nutanix is very, very good. You have the freedom to use any kind of major vendor, to use it for a hyperconverged installation.

    You have the Acropolis hypervisor based on KVM, e.g. the Kubernetes virtual machine. You can also use OpenStack. The system also supports VMware and Microsoft Azure. It also has integration with a hybrid cloud, e.g. AWS. There's also a good integration between the system and Google GCP Cloud. Nutanix Acropolis AOS has finesse. It's very, very good.

    What needs improvement?

    The look and feel of the web GUI of Nutanix Acropolis AOS needs improvement, when compared to other systems, e.g. VMware Orchestrator. For example, finding important features of the system should be easier. The features should be made more visible and easier to find, rather than having to figure them out and reconfigure them.

    Another area from improvement for the system is hardware integration. I had some issues with the integration with the hardware vendor, in particular, Dell. The integration was really tricky, but the reason could be between the two vendors: Nutanix and Dell, because they have different life cycles for the deployment. The integration issue could be because of the hardware, firmware of Dell, and Dell had a different life cycle for the renewal of an update of the firmware, for the servers like Nutanix. We also had some issues with some Dell-related drivers, and that consumed a lot of time.

    A one-touch system for integration could be an improvement. Having a one-touch update is also a very good idea. For example, you'll just need to push the button for the system to be updated automatically, e.g. for updating the firmware, hardware, disk, etc.

    Nutanix Acropolis AOS which was integrated with Dell was not running well. What was running well was less than 50%, and the other updates have failed because of issues between the firmware, the server, and the system. This is why hardware integration with this system needs improvement.

    For how long have I used the solution?

    I started using Nutanix Acropolis AOS in 2017, so the total number of years I've been using it is five.

    What do I think about the stability of the solution?

    I find Nutanix Acropolis AOS stable. In the beginning, we had some issues with its stability, but now, stability for it is good.

    What do I think about the scalability of the solution?

    The system is very scalable. It's similar to vSAN, but vSAN is a well-known, major vendor for virtualization, while Nutanix Acropolis AOS is better in terms of technical features.

    How are customer service and support?

    Technical support for Nutanix Acropolis AOS was very good. Their engineers have very good skills, e.g. in every case, they will try to solve an issue.

    Technical support from Nutanix was better than VMware technical support. VMware was also very good, but the Nutanix support team had more initiative. Nutanix takes more care of the open tickets. I'm giving them a thumbs up as they're good.

    What about the implementation team?

    I was involved in the deployment process for Nutanix Acropolis AOS. The system is working okay. It's good. The deployment the first time was a bit tricky, but we had good support from our vendor. I was able to run the installation by myself, with some support. You have to do some preparation for the installation to be good.

    What's my experience with pricing, setup cost, and licensing?

    You have two Nutanix Acropolis AOS license models. One model is coupled with the hardware appliance, e.g. it's the appliance approach, depending on the vendor: HP, Dell, and Supermicro carry these appliance permit licenses. The other model is the software only model.

    We had the first model that was coupled with the hardware from a vendor. For Nutanix Acropolis AOS itself, the pricing was okay, especially because of its features and how you can use it for a lot of hypervisor technologies. The cost, however, when coupled with the hardware vendor was high.

    On our project, the renewal was from the hardware vendor and it was expensive. The software was okay, e.g. it had normal pricing.

    You can choose to pay the license yearly, or you can pay every three years, or every five years. It depends on how deep your pocket is.

    Which other solutions did I evaluate?

    I evaluated VMware vSAN.

    What other advice do I have?

    Nutanix Acropolis AOS is deployed on hardware, without a layer in between. It's server hardware installed.

    Nutanix Acropolis AOS was good, e.g. from its performance running faster than VMware ESXi on a vSAN, so I'm rating it an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Ozgur Ekinci - PeerSpot reviewer
    Enterprise Solutions Executive (AWS Certified Solutions Architect) at a tech services company with 11-50 employees
    Real User
    Top 10
    Simple to manage, excellent support, and highly reliable
    Pros and Cons
    • "The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations."
    • "There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS."

    What is our primary use case?

    We are a cloud provider and we are giving cloud services via Nutanix Acropolis AOS, such as core virtual services. This is why we implemented Nutanix Acropolis AOS into our data center.

    How has it helped my organization?

    Nutanix Acropolis AOS has improved our organization because of the ease of management. We don't have to deal with any other solutions besides Nutanix Acropolis AOS. If it was a three-tiered architecture, we would have to struggle with the HBA cards from the upgrade, storage area, networks, switches, and other hardware. We only need to deal with the physical servers and the Nutanix on top of it. This is why it's very easy to manage, and that is saving us a lot of time for our technical operations.

    What is most valuable?

    The most valuable features of Nutanix Acropolis AOS are ease of management, hyper-convergence platform, and it has robust operations.

    What needs improvement?

    There are other services that Nutanix has that could be improved, but I'm not very familiar with the other services of Nutanix, such as Era and Flow. However, they seem a bit hard for us to implement and integrate with the Nutanix Acropolis AOS and other Nutanix tools. We would not dare to implement those other Nutanix solutions into Nutanix Acropolis AOS right now. The implementation of that tool could be the problem, I am a bit hesitant to implement the other tools into Nutanix Acropolis AOS.

    Nutanix could integrate all of its solutions into one package to allow one implementation, such as Nutanix Acropolis AOS and the other related ecosystem solutions. You should be able to integrate them all in one step. The current method is to first install Nutanix Acropolis AOS then you need to install Prism, Era, and Flow. I would like to see a setup that implements all of those Nutanix tools at once.

    For how long have I used the solution?

    I have been using Nutanix Acropolis AOS for approximately three years.

    What do I think about the stability of the solution?

    The stability of Nutanix Acropolis AOS is very high. We have only had one or two problems in our cluster over the past two years. The problems that we did have were solved very quickly by Nutanix and by our technical service engineers together. I would say that it's robust and problem-free.

    What do I think about the scalability of the solution?

    In our cluster, we have more than 50 servers and as the cluster gets larger, there are some stability issues sometimes, but they are not critical. They can improve on the scalability because when one or two servers are down in our cluster, Nutanix Acropolis AOS struggles to balance the load to the other server clusters and it can take some time. In the time it is attempting to balance the clusters some of our customers are affected by the delay problem. It is not critical, but it could be made better to avoid this in the future.

    We have approximately 16 people that are using this solution in my company on a daily basis.

    How are customer service and support?

    The technical support is very good, they solved some problems we had and they worked with our team well.

    The team from Nutanix focuses on the problem and they don't let us go before the problem has been solved. They are very interested in problematic cases and their resolutions.

    Which solution did I use previously and why did I switch?

    I have used VMware and Hyper-V. We have different customers using these other solutions.

    How was the initial setup?

    The initial setup of Nutanix Acropolis AOS is straightforward. The whole process took no more than one day.

    We have added a couple of servers each month onto our platform and it's very straightforward.

    What about the implementation team?

    We have a department in my company that handles the implementation and maintenance of Nutanix Acropolis AOS. We have 15 technicians but we only have two that handle this solution.

    What was our ROI?

    We have seen a return on investment because it's a robust platform. We do not have to deal with Nutanix Acropolis AOS related problems every day or from time to time. It gives a return on investment within a year or two.

    What's my experience with pricing, setup cost, and licensing?

    When we purchase a new physical server or a couple of physical servers into our cluster, we always purchase it with Nutanix licensing. We are receiving the license from Nutanix directly and not from the vendor. In the way we're dealing, with the licenses it is a bit costly for us but as the company is getting larger, day by day or year by year, those licensing costs become lower each time for us. We are purchasing the licenses for three years for some of our clusters and for some others for five-year licenses and the licenses are still costly. We have good discounts for the licenses, but it is still expensive.

    What other advice do I have?

    My advice to those wanting to implement Nutanix Acropolis AOS is to know the solution well before they do the implementation. They will have to receive some training about Nutanix Acropolis AOS. It's not easy to implement, but once you get used to it, it is very easy to do the implementation in the later phases. I would recommend people to get the training it is important.

    I rate Nutanix Acropolis AOS an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    Flag as inappropriate
    PeerSpot user
    IT manager at a transportation company with 51-200 employees
    Real User
    Easy to maintain and update
    Pros and Cons
    • "One of the most valuable features of Nutanix is that it's easy to use. I love this solution—it's easy to maintain and update, and I think it's almost perfect."
    • "I'm sure there are a lot of things that could be improved, but I'm actually very satisfied with this product. There may be some possibilities to move the virtual server dismounting points or to move the server from one group to another, but I can't think of any special improvements or update features."

    What is our primary use case?

    My primary use case for Nutanix is for running Windows servers. Nutanix is deployed on-premises. 

    How has it helped my organization?

    Nutanix was a very good business solution for our site. It's an expensive system, but it provides power savings, in terms of the low costs for running it, and it was a good business investment. 

    What is most valuable?

    One of the most valuable features of Nutanix is that it's easy to use. I love this solution—it's easy to maintain and update, and I think it's almost perfect. 

    What needs improvement?

    I'm sure there are a lot of things that could be improved, but I'm actually very satisfied with this product. There may be some possibilities to move the virtual server dismounting points or to move the server from one group to another, but I can't think of any special improvements or update features. 

    For how long have I used the solution?

    I have been working with Nutanix for the past two years. 

    What do I think about the stability of the solution?

    I'm very satisfied with the stability and performance of Nutanix. This solution is easy to maintain. You use the LCM module, press update, and it's done for you. It's wonderful because you don't have to do anything—it's almost too easy. I am the only one handling maintenance for and managing Nutanix. 

    What do I think about the scalability of the solution?

    This solution is scalable. I just added some extra discs to the system because we were running out of space and all I had to do was put the discs inside the service—Acropolis took care of the rest. It added volume and said that everything was done automatically, so it's difficult to make the process any easier. 

    How are customer service and support?

    Whenever I have had a support case, Nutanix has always helped to solve it the first time around. I have never had to wait for an extra or false opinion on the product or problem; it has always been solved within first contacting Nutanix. Compared to what I've seen of other technical support, it's hard to get better than this. 

    Which solution did I use previously and why did I switch?

    We worked with VMware for some years before switching to Nutanix. We had a problem with our SQL servers, which were running on VMware, and the performance wasn't good. There was a product called Pernix that we installed to VMware, to speed up the storage process when it was saving files and data. Pernix worked very well.

    They implemented that technology from Pernix into Nutanix, which is why I think Nutanix performs so well. There is an internal storage service, rather than a storage center, so you don't have to spend time waiting for the network. That was what Pernix did: it moved the storage, or part of the storage, inside the server, which then took care of saving to that storage. It's a little complicated to explain, but that was why our SQL servers were working as a traditional server with a separate machine. This is the way that Nutanix works as well. You have the server you are running always located on the local stores and it will make sure to back everything up. Instead of looking at VMware, I would advise looking at Nutanix or something else that's similar. However, it's IP, so it's always evolving. 

    How was the initial setup?

    The initial setup was done by Lenovo at delivery, but it seemed to be quite easy. There is always some setup in the beginning, but once the setup's done, it will only take a few minutes to add an extra node or anything. It's done almost automatically—you don't have to do anything, just put them in and then they're up and running. 

    What about the implementation team?

    We implemented through a vendor team. The initial setup was done by Lenovo Professional Services, but on a day-to-day basis, I handle the running of Nutanix. I only contact Nutanix if there is an error I cannot solve myself, which has only happened three or four times. 

    What's my experience with pricing, setup cost, and licensing?

    This product is expensive, but they do have discounts. At one point, I saw that they were giving a 70% or 80% discount, which is a good thing, but maybe they should have a more realistic price and then a 5% to 10% discount. 

    What other advice do I have?

    I rate Nutanix a ten out of ten. I recommend this solution to any companies considering implementation. It was a good business investment for our company and as an extended working system, it is easy to maintain and use. The costs for running it are also low. For most companies who are already running some system at a certain scale and on-premises, I think a lot of them could benefit from this solution. 

    I'm an end user and don't have any direct business connection with Nutanix—I only contact them when I need technical support. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Lipaz Hessel - PeerSpot reviewer
    Country Manager at Gilat Satellite Networks
    Real User
    Top 5
    I can update the system with one click
    Pros and Cons
    • "One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots."
    • "Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN."

    What is our primary use case?

    My primary use case is to deliver cloud services. This is for our cloud infrastructure. Nutanix is deployed on-premises, but I have six locations that I manage remotely, so it's like they're cloud-based. 

    How has it helped my organization?

    Nutanix has improved my company because it's 100% stable and the simplicity of management is amazing. It's my favorite product. We set it up here in Israel, then remote technicians in Africa just plug in the cables, start it up, and everything is running.

    What is most valuable?

    One of the most valuable features is the One-Click Upgrade. When I need to update the system, I do it with one click. This product is amazing because everything is easy to manage, from network management to snapshots. 

    What needs improvement?

    Nutanix needs to improve network features like Passthrough – SR-IOV. It could be improved by supporting SR-IOV, if they had that support, I would not have needed to implement the VMWare vSAN.

    SR-IOV give the ability for a VM to use the physical NIC as its own NIC with all the network featuers on that NIC.

    For how long have I used the solution?

    I have been using this solution for five years. 

    What do I think about the stability of the solution?

    This solution is very stable. I'm 100% satisfied with the stability. 

    For maintenance, one person is enough. If you're looking at an IT environment, the same person who does the Active Directory can manage Nutanix as well. You don't need to hire a person who specializes in Nutanix. 

    What do I think about the scalability of the solution?

    The scalability of this solution is linear. We have already done two or three scales in two of our locations. We just send two nodes to each location, they connect it, we run Auto-discover, and boom, it's configured. 

    At my company, there are many people using our cloud products running on Nutanix. In Ghana there are more than 10,000 users; in Uganda, it's around 30,000 people; in Israel, it's about 200 people; but in London, there are around 20 million people using it. Because we provide cloud services to mobile network operators, each mobile network operator has millions of users and to manage the traffic, we use Nutanix. 

    Currently, we have five clusters, twenty-four nodes, and we have plans to increase next year. 

    How are customer service and support?

    I have a direct phone number that I call and someone immediately answers—you can't get better support than this. I've never needed real support, only clarification on how to use it better. For example, we wanted to do an upgrade and we were on an old version in one of the clusters, so we contacted them for guidance. There were a few steps on the upgrade, so we asked to make sure we were doing it correctly. We got an immediate answer, ran the upgrade, and everything was okay. Their support is great. 

    How was the initial setup?

    The initial setup is very simple. You turn on the servers, enter the IP configuration, and that's it. You're good to go. The whole deployment—fixing the cables, mounting the equipment under the rack, setting up the cluster—is simple and once the equipment is plugged in, it's up in 15 minutes. 

    What about the implementation team?

    I implemented through an in-house team. I didn't need any external support. For deployment, I did it all by myself five years ago, but today there are two people to manage the full IT. These two people also run Nutanix. 

    What was our ROI?

    I'm a telecom, so I don't see a direct ROI on the IT. I use Nutanix to run a product that brings me money, so the return on investment takes a few months. For example, I have to buy a server (VMware), pay out, I run some virtual machines to run the product, and from that income I calculate ROI. It's not regular IT, so you can't compare it with other scenarios. 

    What's my experience with pricing, setup cost, and licensing?

    I purchase a license for this product every five years. At the beginning of our work, we purchased the Ultimate edition that included everything. Over the years, they developed some features that require licenses, like Nutanix Flow. But we keep purchasing our five-year license with all the features included. 

    Which other solutions did I evaluate?

    I use VMware vSAN as well. I outsourced a team of five to help me configure the servers. I'm not sure if it's better or not because we just started the new cluster of VMware vSAN, but I needed to pay for their knowledge. One product that we are implementing requires the use of VMware. That one product is the reason why we implemented VMware. 

    What other advice do I have?

    I would rate Nutanix Acropolis a ten out of ten. It's an amazing product. If you are looking into implementing Nutanix, I recommend going to their website (my.nutanix.com) and enjoying the information there. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: September 2022
    Buyer's Guide
    Download our free Nutanix Cloud Infrastructure (NCI) Report and get advice and tips from experienced pros sharing their opinions.