DX Unified Infrastructure Management Reviews

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial institutions, banks, and government entities. We use it for complete infrastructure monitoring and integration with other solutions as needed by our clients.

We have achieved a lot with DX Unified Infrastructure Management, primarily in terms of monitoring complete infrastructure. 

It helps us provide visibility into network performance, capacity planning, and cost analysis, enabling proactive measures before end users start to complain. 

It is especially useful for us in the banking industry to assess and improve application response times and user experience.

The major use case is for managing the hybrid data center and all its components, such as patient infrastructure and the physical and virtual infrastructure of the model data center.

The best features are scalability, versatility, infrastructure coverage and ease of implementation.

This is a CI tool. We use it for board processing, monitoring, and budgeting.

It's very useful. The solution is quite easy to handle. Even beginners can use it quite easily. Even though there are some manual processes, it's still very easy to do.

It has a good learning curve for someone even if he doesn't have experience with server monitoring tools. It could help them to learn and understand how to use a server monitoring tool.

If you want to monitor the server you just open the board and it will come under the infrastructure manager. We have deployed the probes like the CBS memory probe and it will monitor that memory or whatever the customer needs.

The setup itself is very easy.

It has been stable and reliable.

The solution can scale. 

Technical support is great.

There are some automation capabilities. 

What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server.

I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved.

The setup for the tool also needs improvement because it's complex.

Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive.

What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well.

We use the product to monitor databases, infrastructure from data centers, servers, and applications like Tomcat and SAP software to monitor the cloud (Azure and AWS).

The thing I most like about the product is its simplicity. We can deploy the agents that we call robots. They are very easy to deploy and very easy to configure.

I recall the initial setup being straightforward. 

We're a managed service provider so we monitor customers and their networks and infrastructure and we're their support. We're a customer of DX and I'm a services infrastructure architect. 

Prior to using this solution, we had three point solutions in place; one for voice infrastructure, one for servers, and one for networks. This tool meant we were actually able to collapse everything into a single interface which made my team's life easier, but it also meant that our first line staff then just had one view of the customer's entire infrastructure.

We use this solution for server, networks and storage monitoring purposes.

The feature that we've found to be  very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology.

The product also has a standard monitoring process regardless of operating systems; it monitors everything the same way.

We mainly use the solution for infrastructure monitoring on our customers' in-house systems. 

This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out.