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DX Unified Infrastructure Management vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
6.8
Dynatrace boosts efficiency and cuts costs through automation, tool consolidation, enhanced monitoring, and improved application performance and stability.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.1
Dynatrace's support is friendly, knowledgeable, and responsive, though complex issues sometimes face extended resolution times.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
The technical support from Dynatrace is excellent.
They have a good reputation, and the support is commendable.
Dynatrace's customer service and technical support for this product is good.
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
7.3
Dynatrace is highly scalable, handling large-scale environments efficiently with minimal overhead, though scaling costs can be a concern.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
7.6
Dynatrace is highly stable, with users praising its reliability, quick support for issues, and proactive development efforts.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Dynatrace users seek improved .NET support, customization, performance, security, integrations, support, pricing clarity, and interface simplification.
Better support and more accessible resources are crucial.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Dynatrace offers advanced monitoring but can be costly due to a complex pricing model and potential scaling expenses.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
Dynatrace excels in transaction tracing, AI analysis, and comprehensive visibility, enhancing operational efficiency with real-time insights and easy deployment.
The solution is flexible, user-friendly, and offers essential functionality for transaction monitoring.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View.
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in AIOps
24th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (74th), Server Monitoring (23rd), IT Infrastructure Monitoring (51st), Cloud Monitoring Software (40th)
Dynatrace
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
350
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (5th), Mobile APM (2nd), Container Monitoring (2nd)
 

Mindshare comparison

As of September 2025, in the AIOps category, the mindshare of DX Unified Infrastructure Management is 0.7%, up from 0.3% compared to the previous year. The mindshare of Dynatrace is 21.2%, down from 25.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Market Share Distribution
ProductMarket Share (%)
Dynatrace21.2%
DX Unified Infrastructure Management0.7%
Other78.1%
AIOps
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
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Top Industries

By visitors reading reviews
Performing Arts
14%
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise288
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about DX Unified Infrastructure Management vs. Dynatrace and other solutions. Updated: July 2025.
867,349 professionals have used our research since 2012.