DX Unified Infrastructure Management vs Microsoft Configuration Manager comparison

Broadcom and Microsoft are both solutions in the Server Monitoring category. Broadcom is ranked #23, while Microsoft is ranked #7 with an average rating of 8.0. Broadcom holds a 0.8% mindshare in SM, compared to Microsoft’s 5.4% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

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74 Comparison Views

92% willing to recommend

Microsoft Configuration Man...

Read 81 Microsoft Configuration Manager reviews

2,014 Views
139 Comparison Views

90% willing to recommend

DX Unified Infrastructure M...

Microsoft Configuration Man...

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Executive SummaryUpdated on Jun 15, 2025

Microsoft Configuration Manager and DX Unified Infrastructure Management compete in infrastructure and application management. While both are comprehensive, DX UIM has the upper hand due to its scalable, multi-platform monitoring capabilities.

Features: Microsoft Configuration Manager offers robust features such as patch management, software deployment, and inventory control, providing automation and comprehensive reporting. DX Unified Infrastructure Management excels with a centralized monitoring platform, scalability, and extensive probe options for diverse infrastructure and applications. Its multi-tenancy and customizable dashboards are particularly beneficial.

Room for Improvement: Microsoft Configuration Manager could enhance its Mac support, remote capabilities, and client interface while reducing resource usage. DX Unified Infrastructure Management requires improvements in reporting, user interface, and initial deployment simplification, along with customization and stability in complex environments.

Ease of Deployment and Customer Service: Microsoft Configuration Manager's deployment is complex but supported by extensive documentation and community assistance, with technical support quality varying by tier and noted delays. DX Unified Infrastructure Management supports hybrid cloud and on-premises setups but also faces deployment complexity. It benefits from good service, though suggestions for more streamlined support exist. Both products are backed by comprehensive documentation but could improve their customer support responsiveness.

Pricing and ROI: Microsoft Configuration Manager's high cost structure is due to licensing models requiring Microsoft SQL licenses, but it delivers high ROI through feature sets boosting productivity. DX Unified Infrastructure Management, considered costly, offers flexible pricing appealing to MSPs, providing a favorable ROI with comprehensive monitoring capabilities and potential for negotiation.

To learn more, read our detailed DX Unified Infrastructure Management vs. Microsoft Configuration Manager Report (Updated: June 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. Microsoft Configuration Manager

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Server Monitoring

23rd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Network Monitoring Software (76th), IT Infrastructure Monitoring (54th), Cloud Monitoring Software (40th), AIOps (24th)

Microsoft Configuration Man...

Ranking in Server Monitoring

7th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Configuration Management (4th), Patch Management (1st)

Mindshare comparison

As of June 2025, in the Server Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.8%, down from 0.9% compared to the previous year. The mindshare of Microsoft Configuration Manager is 5.4%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

Great scalability, versatility, infrastructure coverage and ease of implementation

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

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MikeNelson2

IT Infrastructure Coordinator at NSW Government

Deployment recovery works well but requires configuration improvements

While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."

"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."

"It provides a comprehensive monitoring solution for our open systems."

"It is reliable when it comes to monitoring."

"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."

"I recall the initial setup being straightforward."

More DX Unified Infrastructure Management pros

"Automation of operating system, application, and update deployments massively reduces IT operations effort."

"Software deployment and WSUS are most valuable."

"The tool's most valuable features include security updates and patch management, which are critical functions for maintaining security. The automated software distribution and the ability to manage deployments are also highly useful. Enforcing compliance with set policies on systems is another key functionality we leverage."

"With the right administrator, application deployment can do wonders."

"This solution captures all the devices in our infrastructure."

"The scalability to deploy the package."

"The product is useful for patch management."

"The ability to make collections and deploy to them has been great."

More Microsoft Configuration Manager pros

Cons

"Stability."

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."

"It is a little complex to use versus other softwares."

"They need to continue to advance the filter capabilities, and provide more input fields."

"We've had issues with pulling reports."

"It needs a little bit more functionality in the Admin Console."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."

More DX Unified Infrastructure Management cons

"Could do with some cosmetic improvements on the user interface."

"This solution needs to be supported on all Operating systems."

"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."

"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."

"I currently need to increase my compliance level in the patching processes which this solution could improve on."

"The database should be made to be more stable and robust, but not so much the configuration."

"The solution does not support remote devices so the CMG is still required."

"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"CAD $400,000 annually."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Reasonable setup cost and licensing prices."

"The license cost depends on the number of probes and robots."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Its price is okay because it is part of our licensing."

"The price is competitive and reasonable."

"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."

"The solution operates on a licensing model that can be expensive."

"There is not a license needed to use the solution."

"There is an annual license needed to use the solution."

More Microsoft Configuration Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

11%

Educational Organization

Financial Services Firm

12%

Computer Software Company

11%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

See all answers

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...

See all answers

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

June 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

Microsoft Configuration Manager

May 2025

Download Microsoft Configuration Manager product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Buyer's Guide

DX Unified Infrastructure Management vs. Microsoft Configuration Manager

June 2025

Free Report: DX Unified Infrastructure Management vs. Microsoft Configuration Manager

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