We performed a comparison between Datadog and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Its logs are most valuable."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"Overall, the Data UI and the usability of customer features continue to improve."
"The performance of Datadog is good."
"The most valuable feature I have found is the elastic container service."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"MultiWAN and Balance service"
"It is very scalable."
"We are able to go in and actually leverage the thick client for a nice easy drag and drop solution."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"The Wi-Fi side needs improvement."
"Lately, chat support has a longer waiting time."
"The product could do better with its notifications."
"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs."
"They should continue expanding and integrating with more third-party apps."
"The solution needs to integrate AI tools."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"Lacks some flexibility in the customization."
"The ability to find what you are looking for when starting out could be improved."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We would like to see automatic network topology."
"There should be wider coverage of storage infrastructure."
"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."
"We want to see more investment in the UI and the dashboard."
"We've had issues with pulling reports."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"They need to continue to advance the filter capabilities, and provide more input fields."
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Datadog is ranked 1st in Cloud Monitoring Software with 136 reviews while DX Unified Infrastructure Management is ranked 26th in Cloud Monitoring Software with 120 reviews. Datadog is rated 8.6, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI. See our DX Unified Infrastructure Management vs. Datadog report.
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