

DX Unified Infrastructure Management and Datadog compete in the infrastructure monitoring category. Datadog seems to have the advantage due to its robust integration capabilities and comprehensive monitoring features suitable for modern environments.
Features: DX Unified Infrastructure Management offers scalable infrastructure monitoring with a variety of probes and custom dashboards, easing deployment and monitoring across diverse environments. Datadog excels in integration capabilities, providing intuitive dashboards and real-time data monitoring with seamless cloud integrations and a unified view through logs and APM tools.
Room for Improvement: DX Unified Infrastructure Management needs better VMware support, improved maintenance mode functionality, and faster adaptation to new technologies. Datadog faces challenges in query performance, complex user interface for new users, and pricing model complications, highlighting the need for better customer support and simpler onboarding.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management supports diverse deployment environments but has received criticism for declining customer support quality post-Broadcom acquisition. Datadog shines with its cloud capabilities and responsive customer service, though it faces issues with deeper technical support interaction.
Pricing and ROI: DX Unified Infrastructure Management is considered expensive but offers a reasonable return on investment when effectively utilized through its modular pricing model. Datadog's usage-based pricing can lead to unforeseen costs but reflects its flexibility and advanced features, delivering strong ROI if capabilities are fully leveraged.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
These incidents are related to log service, indexes, and metric capturing issues.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
Better support and more accessible resources are crucial.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.


| Product | Market Share (%) | 
|---|---|
| Datadog | 5.0% | 
| DX Unified Infrastructure Management | 0.8% | 
| Other | 94.2% | 


| Company Size | Count | 
|---|---|
| Small Business | 80 | 
| Midsize Enterprise | 46 | 
| Large Enterprise | 95 | 
| Company Size | Count | 
|---|---|
| Small Business | 29 | 
| Midsize Enterprise | 20 | 
| Large Enterprise | 80 | 










Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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