We performed a comparison between DX Unified Infrastructure Management and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Monitors the infrastructure asset and also monitors as an IT service."
"It is the foundation for our monitoring solution."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"I can use the Drag and Drop feature to build dashboards within minutes."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"I recall the initial setup being straightforward."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"It has given us better insight into the performance of the system."
"Working with the solution is very easy. It's user-friendly."
"The solution offers good documentation."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The Wi-Fi side needs improvement."
"It would be good to implement views showing the aggregated status graphically."
"It is a little complex to use versus other softwares."
"We want to see more investment in the UI and the dashboard."
"The UIM has no features through goods and services yet. "
"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."
"Stability."
"How we can get more native information from CA's solutions."
"There should be wider coverage of storage infrastructure."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"In the next release, I'd like to see a better pricing structure."
"Compared to their competitors, they are missing some features at the moment."
"The price needs improvement."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The solution must provide better support for Azure Web Apps service."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. DX Unified Infrastructure Management is rated 8.2, while New Relic is rated 8.6. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our DX Unified Infrastructure Management vs. New Relic report.
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