DX Unified Infrastructure Management and Splunk AppDynamics are both key players in the IT infrastructure and application performance monitoring domain. While DX Unified Infrastructure Management shines in scalability and extensive monitoring capabilities, Splunk AppDynamics gains an edge with its superior application performance monitoring and deep transactional insights.
Features: DX Unified Infrastructure Management provides an excellent platform for managing large enterprises, offering extensive monitoring probes, stability, and customization capabilities. Its user-friendly deployment caters well to hybrid cloud environments. Splunk AppDynamics stands out in application performance monitoring, providing robust transaction analytics and end-to-end observability that deliver valuable insights into complex environments.
Room for Improvement: DX Unified Infrastructure Management could improve its customer support responsiveness and scalability of certain features, as well as refining its user interface for better usability. Splunk AppDynamics has opportunities to enhance its licensing model to reduce complexity, improve integration for smoother cloud operations, and expand its infrastructure monitoring capabilities.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management offers a straightforward deployment that is effective for hybrid cloud setups, but recent shifts in customer service standards need addressing. Splunk AppDynamics provides commendable technical support and proactive service; however, users often find the initial setup challenging due to its complex licensing terms.
Pricing and ROI: DX Unified Infrastructure Management is regarded as a cost-effective solution, supporting extensive infrastructure monitoring with a reasonable licensing framework. Customers appreciate its capability to achieve ROI within a few years, thanks to its robust functionality. Splunk AppDynamics, considered a premium solution, involves higher costs but offers comprehensive application monitoring. Its high subscription fees necessitate careful value assessment, though it can potentially yield significant ROI in complex application scenarios when fully utilized.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Better support and more accessible resources are crucial.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Customers have to pay a premium price, however, they receive considerable value from the product.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
| Product | Market Share (%) |
|---|---|
| Splunk AppDynamics | 2.6% |
| DX Unified Infrastructure Management | 1.1% |
| Other | 96.3% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 36 |
| Large Enterprise | 195 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Splunk AppDynamics is a comprehensive performance monitoring tool providing end-to-end transaction tracking, real-time monitoring, and a user-friendly interface. With AI-powered features, it enhances operational efficiency and resilience by offering insights into user interactions and infrastructure issues.
Splunk AppDynamics excels in monitoring applications and infrastructure performance, offering extensive support across environments like AWS and cloud. It aids in application performance monitoring, end-user experience, database analysis, and proactive incident detection. Supporting Java, .NET, and other technologies, it provides real-time insights into application health, resource utilization, and transaction tracking, ensuring reliable user experiences. Challenges remain in UI complexity, agent-based architecture, integration with diverse environments, and documentation clarity. Its licensing model is costly, and customer support may be slow. Performance concerns exist in historical data granularity and network visibility.
What features make Splunk AppDynamics stand out?Organizations in industries like finance and healthcare implement Splunk AppDynamics to monitor critical applications and infrastructure. Its capabilities in transaction tracking and AI-driven insights are crucial for maintaining system reliability, supporting technologies such as Java and .NET, and ensuring optimal resource utilization.
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