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DX Unified Infrastructure Management vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
7.3
Splunk AppDynamics enhances productivity and client experiences by resolving issues quickly, boosting application quality, and saving time and costs.
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.3
Users appreciate Splunk AppDynamics support but note slower responses for complex issues and room for technical improvement.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
AppDynamics is much more helpful.
The customer service and support are helpful and responsive.
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
7.4
AppDynamics offers scalable solutions for diverse environments, though some users encounter cost and configuration challenges in large deployments.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I did not find any Docker solution available with it, and a separate instance has to be installed.
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
7.7
Splunk AppDynamics is stable and reliable, with minor glitches; frequent updates improve its performance and address issues.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
I can rate it nine out of ten.
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Splunk AppDynamics needs a more intuitive interface, easier integration, improved monitoring, and clearer documentation, with simplified licensing and alerts.
Better support and more accessible resources are crucial.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Splunk AppDynamics pricing is complex and costly, offering value for larger enterprises but challenging for smaller organizations.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
Customers have to pay a premium price, however, they receive considerable value from the product.
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
Splunk AppDynamics offers comprehensive visibility with real-time alerts, intuitive dashboards, and easy integration, enhancing operational efficiency and performance monitoring.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
What I like the most about Splunk AppDynamics is the end-to-end observability for the application, along with traces.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
I work with the AI-powered anomaly detection and root cause analysis for troubleshooting. Users can see the error and the message with the error on the dashboard, and they can see exactly what error they are encountering.
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (75th), Server Monitoring (24th), Cloud Monitoring Software (41st), AIOps (21st)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
246
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of Splunk AppDynamics is 3.2%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
15%
Computer Software Company
13%
Real Estate/Law Firm
6%
Educational Organization
47%
Financial Services Firm
17%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about DX Unified Infrastructure Management vs. Splunk AppDynamics and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.