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DX Unified Infrastructure Management vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
7.2
Users reported improved productivity and cost savings with AppDynamics, noting enhanced monitoring and up to 20% cost reductions.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
It's very hard to find ROI because we are currently focused only on the on-premises applications.
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.3
Splunk AppDynamics is praised for responsiveness and support but criticized for inconsistent response times and acquisition-related service quality issues.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
7.4
Splunk AppDynamics is scalable and competitive but faces cost and configuration challenges in large, on-premise deployments.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I did not find any Docker solution available with it, and a separate instance has to be installed.
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
7.7
Splunk AppDynamics is highly stable, with occasional issues, needing enhancements in agent stability and SaaS environment during heavy use.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
I can rate it nine out of ten.
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Users criticize Splunk AppDynamics for complexity, outdated tech, integration issues, challenging licensing, cost, and limited customization and support.
Better support and more accessible resources are crucial.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Enterprise buyers find AppDynamics valuable but face high costs and complex licensing, requiring negotiation for better pricing.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Customers have to pay a premium price, however, they receive considerable value from the product.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
We find its pricing reasonable and competitive.
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
Splunk AppDynamics provides real-time monitoring and analytics to identify performance issues, offering user-friendly operation across various platforms.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The feature that I appreciate in AppDynamics Browser Real-User Monitoring is the intuitive and user-friendly dynamic mapping it creates for workflows.
What I like the most about Splunk AppDynamics is the end-to-end observability for the application, along with traces.
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
54th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (76th), Server Monitoring (23rd), Cloud Monitoring Software (40th), AIOps (24th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
249
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of Splunk AppDynamics is 3.1%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
Gyanesh Rahatekar - PeerSpot reviewer
Application performance management and error resolution improved with data-driven insights
Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
12%
Educational Organization
6%
Educational Organization
29%
Financial Services Firm
22%
Computer Software Company
12%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about DX Unified Infrastructure Management vs. Splunk AppDynamics and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.