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DX Unified Infrastructure Management vs Splunk AppDynamics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
6.5
Investments in Splunk AppDynamics improve productivity, software quality, troubleshooting, and operational efficiency, enhancing customer satisfaction and reducing costs.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
Technology lead at Infosys
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
Back office at Reliance Industries Ltd
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
Digital Performance Tester at Amdocs
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.2
Splunk AppDynamics is praised for responsive customer service, though some complex issue resolutions need improvement.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Solution Architect at SA Consulting
AppDynamics is much more helpful.
Director of Technical Part at NOS SGPS
We got a contact, an account manager, to work directly with for technical support.
Performance Engineer at a pharma/biotech company with 10,001+ employees
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
Back office at Reliance Industries Ltd
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
7.3
AppDynamics is scalable and adaptable, though costly for small enterprises, with seamless scalability and effective monitoring capabilities.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
Solution Architect at SA Consulting
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
Digital Performance Tester at Amdocs
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
Development Operations Engineer at a retailer with 10,001+ employees
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
7.8
Splunk AppDynamics is praised for reliability and stability, with minimal downtime despite occasional glitches or isolated performance concerns.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Back office at Reliance Industries Ltd
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Technology lead at Infosys
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Users want better integration, modern UI, improved network monitoring, cloud support, and user-friendly navigation in Splunk AppDynamics.
Better support and more accessible resources are crucial.
Solution Architect at SA Consulting
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
Senior Principal, Enterprise Architect at a computer software company with 201-500 employees
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
Head of Technology and Services at arwentech
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
Director of Technical Part at NOS SGPS
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Enterprise buyers should consider AppDynamics' complex pricing and value for monitoring, despite it being more expensive than alternatives.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Solution Architect at SA Consulting
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Development Operations Engineer at a retailer with 10,001+ employees
Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.
Manager, System Scom at Handelsbanken
Customers have to pay a premium price, however, they receive considerable value from the product.
Head of Technology and Services at arwentech
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
AppDynamics provides comprehensive monitoring and diagnostics tools for optimizing application performance and enhancing infrastructure visibility.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Solution Architect at SA Consulting
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
Back office at Reliance Industries Ltd
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
Regional Director at iSecureMind
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
Technology lead at Infosys
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
49th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (70th), Server Monitoring (23rd), Cloud Monitoring Software (42nd), AIOps (25th)
Splunk AppDynamics
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
259
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 1.1%, up from 0.5% compared to the previous year. The mindshare of Splunk AppDynamics is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Splunk AppDynamics2.6%
DX Unified Infrastructure Management1.1%
Other96.3%
IT Infrastructure Monitoring
 

Featured Reviews

ON
Solution Architect at SA Consulting
Helps us provide visibility into network performance, capacity planning, and cost analysis
Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly. Customers would benefit from improved training material for integration with other products. The solution's pricing is high and needs to be reconsidered, and the technical support should improve to provide more accessible and open information.
DK
Technology lead at Infosys
Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard
Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Performing Arts
13%
Manufacturing Company
9%
Media Company
6%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise20
Large Enterprise80
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise36
Large Enterprise194
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for AppDynamics?
I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Find out what your peers are saying about DX Unified Infrastructure Management vs. Splunk AppDynamics and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.