Acronis Disaster Recovery is praised for its imaging capability, single-click recovery, data encryption, and seamless failover. Users value features like backup and recovery, test capabilities, AWS and Google Cloud gateway, extensive scalability, automation, and ease of use via a single console. Its backup effectiveness, hot restore capability, email security, and patch management enhance data protection strategies. Clients appreciate automated features minimizing manual tasks, ensuring efficient recovery in disaster scenarios.
- "Acronis Disaster Recovery is worth the investment because it saves data and allows backup at any time, which is particularly valuable considering the current threats from viruses, trojans, and crypto-attacks."
- "My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
- "The most valuable feature is the hot restore capability."
Acronis Disaster Recovery requires real-time and cross-platform support, load balancing, and server configuration capacities. It needs to enhance its documentation and technical support. Pricing models should consider diverse requirements. The licensing and bulk activity features require better clarity. Users seek endpoint and organizational security improvements and more intelligence in disaster responses. Providing GIF animations for instructions could improve user guidance. Debugging and support services need enhancement for timely assistance.
- "Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
- "There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
- "Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."
