PreSales Engineer at Web Werks
Reseller
Reasonably-priced, easy to use, and scales to all requirements
Pros and Cons
  • "The backup and recovery options work flawlessly."
  • "In the future, I would like to see cross-platform support."

What is our primary use case?

In my previous company, we used Acronis to provide an on-cloud backup solution for our customers.

What is most valuable?

The backup and recovery options work flawlessly.

The solution is very easy to use, with a single-click recovery.

The customer is able to scale up to any extent that they require.

The gateway option allows people to take backups from the AWS and Google cloud platforms.

What needs improvement?

In the future, I would like to see cross-platform support.

You should be able to better manage the cost involved in transferring data when there are cross-platform activities.

For how long have I used the solution?

I have been working with Acronis Disaster Recovery for about one year.

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What do I think about the stability of the solution?

This product is very much stable.

What do I think about the scalability of the solution?

The scalability and availability aspects are good. This product is highly scalable, and in my previous company, we had it installed in two to three different remote locations.

We sold more than 500 licenses and each of our clients had a minimum of 40 or 50 users. There were a couple of enterprise clients with more than 200 users. In total, between all of our clients, I would say that there were more than 6,000 users.

How are customer service and support?

The technical support is absolutely good.

Which solution did I use previously and why did I switch?

We did use other solutions prior to working with Acronis, although they were open-source. We switched because we had to consider support, scalability, availability, and other things.

How was the initial setup?

The setup is very easy. As far as the end-user is concerned, it is just a matter of getting the client installed remotely. Overall, it is not complex, and it takes perhaps 15 or 20 minutes to install.

What's my experience with pricing, setup cost, and licensing?

This pricing is quite reasonable.

Which other solutions did I evaluate?

We did not evaluate other options before choosing Acronis.

What other advice do I have?

In previous versions, Acronis did not support taking backups from AWS or Google Cloud. However, this option has been added and they are now able to integrate with them.

This is a good product and I feel confident recommending it to any of my customers. I would suggest that people considering it go ahead and implement it. if there are any concerns then a PoC should be able to answer them.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user710502 - PeerSpot reviewer
IT Specialist / Document Controller at a manufacturing company with 10,001+ employees
Real User
The most valuable feature is disaster recovery.

What is most valuable?

The most valuable feature for us is disaster recovery.

How has it helped my organization?

I used to restore the PRD SAP Server into a bare-metal server and it would act as a secondary PRD SAP server.

What needs improvement?

I don’t know if this version has Snapshot, but I didn’t have the chance to use it.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability.

How are customer service and technical support?

The technical support is fast.

Which solution did I use previously and why did I switch?

Acronis is stable.

How was the initial setup?

The setup was straightforward and has a user-friendly GUI.

What's my experience with pricing, setup cost, and licensing?

It is worth it.

Which other solutions did I evaluate?

There was one solution which we evaluated, but I forgot the name. It was not so user-friendly and very hard to understand.

What other advice do I have?

This product is user-friendly. Even YouTube or Google gives you knowledge about it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Disaster Recovery (DR) Software Report and find out what your peers are saying about Acronis, datto, Arcserve, and more!
Updated: April 2024
Buyer's Guide
Download our free Disaster Recovery (DR) Software Report and find out what your peers are saying about Acronis, datto, Arcserve, and more!