

Acronis Disaster Recovery and Veeam Data Platform compete in the disaster recovery market, offering comprehensive backup and recovery solutions. Both have strong areas, but Acronis’s integration with cloud platforms and ease of use provide a slight edge for businesses looking for seamless, scalable disaster recovery, whereas Veeam excels in environments requiring instant recovery and deep virtualization integration.
Features: Acronis Disaster Recovery offers automated disaster recovery tests, encryption to ensure data security, and integration with major cloud platforms through a single console, enhancing usability and scalability. Veeam Data Platform provides robust failover capabilities, granular recovery options, and effective management, especially in VMware environments. Its seamless replication feature and reliable integration with VM platforms make it highly effective for businesses heavily relying on virtualization.
Room for Improvement: Acronis Disaster Recovery should enhance real-time backup features and improve endpoint protection to better meet enterprise demands. Addressing licensing clarity, integration issues, and support during outages can strengthen its market position. Veeam Data Platform requires better cloud integration and an enriching feature set to efficiently support diverse environments. User feedback highlights complex configuration, reporting, and a need for improved integration with more platforms, particularly for Linux and cloud functionalities.
Ease of Deployment and Customer Service: Acronis Disaster Recovery's versatility in deploying across public, hybrid, and private clouds is notable; however, customer service could improve, especially regarding response times during outages. Veeam Data Platform, while favoring on-premises deployment, offers solid support for hybrid cloud environments, enhanced by a strong support team, though users seek more technical depth and integration assistance.
Pricing and ROI: Acronis Disaster Recovery is perceived as cost-effective with competitive pricing, potentially delivering a positive ROI within a year through its advantages in data recovery and threat resilience. Veeam Data Platform offers extensive features and capabilities; however, its pricing is viewed as a challenge for small businesses or those looking to scale. Users express satisfaction with the value and flexibility of Veeam’s subscription models, although it can be seen as expensive in competitive situations.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
A high-level technical team should be accessible swiftly to minimize customer downtime.
The technical support is reliable and efficient.
We face issues connecting with the account manager, which needs to be improved.
Most cases are handled perfectly.
I would rate their technical support a 10 out of 10.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
It involves acquiring additional licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
We have not experienced any downtime, bugs, or glitches.
There are no issues with stability in Veeam Data Platform.
They could also enhance endpoint security by integrating EDR within the security framework.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
Reducing it by 20% would make it more accessible to a broader range of customers.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Acronis Disaster Recovery is fairly priced.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
I don't consider the price expensive given its importance.
A reduction of 20% in the current cost would make the solution more attractive to clients.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
Backup is crucial as it allows data recovery.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Veeam Data Platform is valuable for its stability and the ability to easily contact support for assistance.


| Product | Market Share (%) | 
|---|---|
| Veeam Data Platform | 20.2% | 
| Acronis Disaster Recovery | 0.4% | 
| Other | 79.4% | 



| Company Size | Count | 
|---|---|
| Small Business | 13 | 
| Midsize Enterprise | 1 | 
| Large Enterprise | 3 | 
| Company Size | Count | 
|---|---|
| Small Business | 216 | 
| Midsize Enterprise | 99 | 
| Large Enterprise | 138 | 





Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.
Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.
Veeam Data Platform is designed for modern data management, providing secure backups, intelligent data insights, and resilience. It ensures data is protected, recoverable, and manageable across complex environments, supporting business continuity effectively.
Veeam Data Platform stands out with its robust capabilities in data protection, orchestrated recovery, and efficient management. It offers a simple interface while ensuring data security and availability, which is critical for businesses. The platform's compatibility with virtual machines, databases, and applications across VMware, Hyper-V, and cloud environments makes it a versatile choice for backup and disaster recovery strategies. Users gain confidence from its performance, from secure backups to facilitating effective infrastructure monitoring.
What are the key features of Veeam Data Platform?Veeam Data Platform is widely implemented by industries needing robust disaster recovery plans and data management solutions. It is particularly valuable in environments utilizing hybrid cloud solutions, protecting mission-critical workloads, and ensuring business continuity. Businesses leverage its capabilities to safeguard data integrity and facilitate long-term retention through efficient infrastructure management.
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