Acronis Disaster Recovery vs Arcserve UDP comparison

Acronis and Arcserve are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while Arcserve is ranked #11 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to Arcserve’s 2.3% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 84% of Arcserve users who would recommend it.

Acronis Disaster Recovery

Read 18 Acronis Disaster Recovery reviews

346 Views
287 Comparison Views

90% willing to recommend

Arcserve UDP

Read 43 Arcserve UDP reviews

2,566 Views
1,334 Comparison Views

84% willing to recommend

Acronis Disaster Recovery

Arcserve UDP

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Executive SummaryUpdated on Oct 15, 2024

Arcserve UDP and Acronis Disaster Recovery are two competitive options in the data protection category. Arcserve UDP generally holds the upper hand due to its cost-effectiveness and feature depth, whereas Acronis excels in backup and restore functionalities.

Features: Arcserve UDP stands out for its comprehensive feature set, including global deduplication, virtual standby, and ease of use across Windows, Linux, and VMware environments. It is known for swift setup and backup speed. Acronis Disaster Recovery offers efficient data backup and recovery capabilities, reliable patch management, and effective disaster recovery with file-level backup.

Room for Improvement: Arcserve UDP users seek better integration with virtual environments, enhanced cloud server interoperability, and faster technical support. Acronis Disaster Recovery could improve real-time backup features, refine its pricing structure, and expand the capabilities of its file restoration and failover support.

Ease of Deployment and Customer Service: Arcserve UDP is mainly deployed on-premises, with technical support receiving mixed reviews regarding response time. Acronis Disaster Recovery is often used in public cloud environments, consistently praised for fast and effective customer support.

Pricing and ROI: Arcserve UDP is viewed as cost-effective, providing significant savings and value for businesses with competitive pricing. Acronis Disaster Recovery is considered slightly more costly but is seen as a worthwhile investment due to its strong backup process and long-term benefits.

To learn more, read our detailed Acronis Disaster Recovery vs. Arcserve UDP Report (Updated: July 2025).

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Arcserve UDP

Ranking in Disaster Recovery (DR) Software

11th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Backup and Recovery (19th)

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Arcserve UDP is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

Read full review

TeresitaSabile

Head of Operation and IT at Elgrade Inc

Cost savings and efficient decompression but needs better cloud integration

Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Acronis Disaster Recovery has good scalability."

"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

"The most valuable feature is the hot restore capability."

"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."

"Our customers use Acronis Disaster Recovery for data backup."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."

More Acronis Disaster Recovery pros

"The ease of use is the best feature of the product."

"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."

"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."

"It is easy to configure."

"I would recommend it if there is a general case."

"Instant recovery is the most valuable feature of Arcserve UDP."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"I like the tool's speed."

More Arcserve UDP pros

Cons

"Acronis could improve by incorporating an application or network load balancer."

"The cost is acceptable."

"Acronis could improve by incorporating an application or network load balancer. They could also enhance endpoint security by integrating EDR within the security framework."

"They could provide pricing models considering the requirements of various countries and organizations."

"The documentation can be improved, this would have helped."

"From an improvement perspective, the tool should allow users to add more data centers in the cloud."

"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."

"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."

More Acronis Disaster Recovery cons

"The initial setup was complex."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Licensing is an area that needs improvement."

"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."

"We could not go into granular details of retrieving backup information."

"A lot of their new technologies are not very good."

"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."

"We have to use a Microsoft hypervisor for installation which is expensive."

More Arcserve UDP cons

Pricing and Cost Advice

"This pricing is quite reasonable."

"Acronis Disaster Recovery is a cheap solution."

"The solution’s pricing is average."

"The product has an affordable price."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"The tool's pricing is reasonable."

"The price of the solution is inexpensive."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The solution is very expensive."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."

"As an MSP partner, I believe that the prices are fair."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

More Arcserve UDP pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

16%

Non Profit

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.

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What needs improvement with Acronis Disaster Recovery?

For new users, providing GIF animations for the methods or steps in Acronis Disaster Recovery would be helpful for step-by-step backup or data restoration. There is currently a method with video re...

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What is your primary use case for Acronis Disaster Recovery?

It is for my server data, the database server, email server, and those are my main use cases for Acronis Disaster Recovery.

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Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

August 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

Arcserve UDP

August 2025

Download Arcserve UDP product report

Also Known As

Acronis DRaaS

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Buyer's Guide

Acronis Disaster Recovery vs. Arcserve UDP

July 2025

Free Report: Acronis Disaster Recovery vs. Arcserve UDP

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