Infrascale Backup & Disaster Recovery and Acronis Disaster Recovery offer robust solutions in backup and disaster recovery. Reviews indicate a preference for Infrascale's pricing model due to cost-effectiveness, while Acronis is favored for its advanced features.
Features: Infrascale is valued for straightforward use, quick VM boot during disasters, options for on-premise and cloud deployment, and its Critical Server Insurance feature. Acronis is praised for robust backup and recovery functionalities, file-level backups, and DR failover capabilities, providing comprehensive disaster management features.
Room for Improvement: Infrascale users desire more bandwidth control, simpler product upgrades, wider geographical data replication, and better integration. Acronis users suggest enhancements like real-time backup, cross-platform support, improved documentation, and more competitive pricing.
Ease of Deployment and Customer Service: Both Infrascale and Acronis offer flexible deployment options in hybrid and on-premises environments. Infrascale's support service has improved significantly, offering proactive, customer-centric service. Acronis provides reliable customer support, enhancing deployment outcomes.
Pricing and ROI: Infrascale is recognized for competitive pricing and flexible licensing, leading to favorable ROI for smaller enterprises. Acronis, though pricier, offers substantial features that justify the cost for larger enterprises, providing satisfactory ROI.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
A high-level technical team should be accessible swiftly to minimize customer downtime.
The technical support is reliable and efficient.
We face issues connecting with the account manager, which needs to be improved.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
One person can manage hundreds and hundreds of endpoints without any issues.
We have not experienced any downtime, bugs, or glitches.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
They could also enhance endpoint security by integrating EDR within the security framework.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Acronis Disaster Recovery is fairly priced.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
Backup is crucial as it allows data recovery.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.
Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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