

HPE Zerto Software and Acronis Disaster Recovery are key players in the disaster recovery market. HPE Zerto Software has an edge in user-friendly features and cost-effective setup, while Acronis is preferred for its extensive features and higher ROI potential.
Features: HPE Zerto Software offers continuous data replication, near-zero RTO with automated failover, and full virtualization support. Acronis provides comprehensive cybersecurity features, automation for failover, and file-level recovery, making it ideal for security-centric needs.
Room for Improvement: HPE Zerto Software could enhance cloud-native capabilities and improve support for Hyper-V. Acronis may benefit from simplifying its deployment and reducing complexities in initial setup, ensuring more fluid usability for new users.
Ease of Deployment and Customer Service: HPE Zerto Software delivers simplicity in deployment with robust customer support for seamless setup. In contrast, Acronis requires a more intricate deployment, focusing on security needs, but supports its customers with thorough service during implementation.
Pricing and ROI: HPE Zerto Software offers competitive pricing, presenting lower initial costs for quicker ROI. Acronis, while costing more, provides extended value via advanced capabilities, targeting users willing to invest in return for enhanced protection and resilience.
My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment.
Acronis regularly introduces new features to meet customer needs, which can lead to efficiencies.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
A high-level technical team should be accessible swiftly to minimize customer downtime.
The technical support is reliable and efficient.
We face issues connecting with the account manager, which needs to be improved.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
The scalability of Acronis Disaster Recovery is good, and I would rate it an eight out of ten.
It is easy to scale; you can directly add licenses for scalability.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
We have not experienced any downtime, bugs, or glitches.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
They could also enhance endpoint security by integrating EDR within the security framework.
For the backup to compete in the enterprise market, there must be improvements.
If a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
The pricing for Acronis products has increased by 10% to 15% over the past few years, making it challenging for existing customers to accommodate the rising costs annually.
Acronis Disaster Recovery is fairly priced.
The price for Acronis Disaster Recovery is fair from the perspective of features, but for Indian customers and in light of the competition, it would be better if the price were a little lower to pitch services more effectively.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup.
For data recovery, when we lose a server, we are able to restore it in place with the click of a button.
Backup is crucial as it allows data recovery.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
| Product | Mindshare (%) |
|---|---|
| HPE Zerto Software | 7.3% |
| Acronis Disaster Recovery | 1.5% |
| Other | 91.2% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 90 |
| Midsize Enterprise | 92 |
| Large Enterprise | 195 |
Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.
Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
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