Acronis Disaster Recovery vs MSP360 Backup comparison

Acronis and MSP360 are both solutions in the Disaster Recovery (DR) Software category. Acronis is ranked #13 with an average rating of 8.1, while MSP360 is ranked #30 with an average rating of 7.0. Acronis holds a 0.4% mindshare in DRS, compared to MSP360’s 0.8% mindshare. Additionally, 90% of Acronis users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Acronis Disaster Recovery

Read 18 Acronis Disaster Recovery reviews

346 Views
287 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,338 Views
375 Comparison Views

100% willing to recommend

Acronis Disaster Recovery

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 15, 2024

Acronis Disaster Recovery and MSP360 Backup compete in the disaster recovery and backup solutions market. MSP360 Backup appears to have an advantage with its comprehensive features, making it a preferred choice.

Features: Acronis Disaster Recovery provides strong server failover capabilities, comprehensive data protection solutions, and compatibility with various platforms. MSP360 Backup supports cross-platform functionality, offers highly flexible backup options, and integrates with cloud services effortlessly.

Room for Improvement: Acronis Disaster Recovery could enhance its cloud integration and improve user interface design for better usability. There is also room for more flexible pricing options. MSP360 Backup might benefit from expanding its reporting capabilities and improving its mobile app functionality. Better user documentation could also be beneficial.

Ease of Deployment and Customer Service: Acronis Disaster Recovery provides straightforward cloud-based deployment with efficient disaster recovery capabilities, ensuring responsive customer service. MSP360 Backup features a simple installation process with a flexible deployment model, receiving positive feedback for its supportive customer service team.

Pricing and ROI: Acronis Disaster Recovery offers competitive pricing with a solid ROI for extensive recovery solutions seekers. MSP360 Backup presents a cost-effective setup with attractive ROI, particularly for small to medium-sized enterprises seeking customized solutions.

To learn more, read our detailed Acronis Disaster Recovery vs. MSP360 Backup Report (Updated: July 2025).

Buyer's Guide

Acronis Disaster Recovery vs. MSP360 Backup

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Disaster Recovery

Ranking in Disaster Recovery (DR) Software

13th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

30th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Cloud Backup (42nd), MSP Backup (5th)

Mindshare comparison

As of August 2025, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

RandeepPawar

Technical Director at Tecstaq

Have improved recovery preparedness and see potential growth with better technical support

Acronis provides ease of use with all tools and solutions operating through a single console and agent. This reduces the workload on endpoints during backups and other cybersecurity operations. Backup is crucial as it allows data recovery. Email security helps protect against malicious emails. The failover process is preconfigured, offering a simplistic switch over for servers.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution can be improved by including a load balancer."

"The recovery feature is user-friendly and offers effective protection for our backups."

"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."

"DR and failover are good features of the tool."

"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."

"Acronis provides ease of use with all tools and solutions operating through a single console and agent."

"One key feature is it encrypts your data at rest which is really good."

More Acronis Disaster Recovery pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Technical support is very good."

"The initial setup is very easy. It's not overly complex."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"It has allowed me to implement a cost effective, highly configurable solution."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

Cons

"The cost is acceptable."

"We need the server configuration capacity to be enlarged with the solution's help, as it does not currently include capabilities for storage expansion during recovery."

"Acronis Disaster Recovery should provide software information wherein I can change my setup to collect more information."

"Acronis could improve by incorporating an application or network load balancer."

"The documentation can be improved, this would have helped."

"For the backup to compete in the enterprise market, there must be improvements."

"Acronis Disaster Recovery is an expensive solution compared to other products."

"From an improvement perspective, the tool should allow users to add more data centers in the cloud."

More Acronis Disaster Recovery cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The solution's pricing is very high."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."

"The solution’s pricing is average."

"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."

"The tool's pricing is reasonable."

"This pricing is quite reasonable."

"Acronis Disaster Recovery is a cheap solution."

"The product has an affordable price."

"The price of the solution is inexpensive."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

10%

Educational Organization

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?

Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.

See all answers

What needs improvement with Acronis Disaster Recovery?

For new users, providing GIF animations for the methods or steps in Acronis Disaster Recovery would be helpful for step-by-step backup or data restoration. There is currently a method with video re...

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What is your primary use case for Acronis Disaster Recovery?

It is for my server data, the database server, email server, and those are my main use cases for Acronis Disaster Recovery.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

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N-able Cove Data Protection vs MSP360 Backup

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NinjaOne vs MSP360 Backup

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Product Reports

Buyer's Guide

Acronis Disaster Recovery

August 2025

Download Acronis Disaster Recovery product report

Buyer's Guide

MSP360 Backup

August 2025

Download MSP360 Backup product report

Also Known As

Acronis DRaaS

Cloudberry Backup

Overview

Acronis Disaster Recovery Service is a hybrid cloud, all-in-one, IT continuity solution that protects and restores your data and servers in the event of a natural or man-made disaster. Leveraging the power of the Acronis AnyData Engine, Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for you to invest in duplicate systems or additional staff.

Acronis Disaster Recovery Service can reliably recover your servers or entire data centers without the need for your organization to invest in duplicate systems or additional staff. Providing flexible recovery time objective (RTO) options, Acronis Disaster Recovery Service combines the high performance and shortest recovery time of a local appliance with the low cost, predictability, and accessibility of a virtual private cloud.

Acronis

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP

StratX

Buyer's Guide

Acronis Disaster Recovery vs. MSP360 Backup

July 2025

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