No more typing reviews! Try our Samantha, our new voice AI agent.

Acronis Disaster Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (56th), Cloud Backup (44th), MSP Backup (6th)
 

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.7%, up from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 2.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Acronis Disaster Recovery1.7%
MSP360 Backup2.1%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Responsible for Internet Technology Development at College of International Transport & Logistics - CITLC
Have achieved seamless data recovery and find disaster recovery immensely reliable
I trust Acronis Disaster Recovery because I have used it in many critical cases, such as managing an email server with inboxes for 5,000 users along with system data, and it successfully restored everything. Data authenticity is very important for all users and administrators, and the blockchain-based data integrity verification feature in Acronis Disaster Recovery provides great benefit. I recommend using Acronis Disaster Recovery. Once users have the software, they should schedule backups and save their data in a safe place within Acronis because it is trustworthy and reliable for data backup at any time. On a scale of 1-10, I rate Acronis Disaster Recovery a 10.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The recovery feature is user-friendly and offers effective protection for our backups."
"This product is user-friendly."
"Acronis provides ease of use with all tools and solutions operating through a single console and agent."
"Patch management, backup, and disaster recovery have been the solution's most valuable features for our data protection strategy."
"The backup and recovery options work flawlessly."
"This is a good product and I feel confident recommending it to any of my customers."
"One of the main benefits from Acronis Disaster Recovery is that there is no downtime for the end users, because if your server is down, you can quickly switch to the disaster recovery server in the cloud and continue running your application, ensuring that your users, customers, and clients do not experience any downtime, which is one crucial benefit."
"My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The most valuable feature of MSP360 Backup is its reliability."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"It has allowed me to implement a cost effective, highly configurable solution."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"For the backup to compete in the enterprise market, there must be improvements."
"The documentation can be improved, this would have helped."
"Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price."
"Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved."
"Acronis Disaster Recovery is an expensive solution compared to other products."
"There is room for improvement in incorporating intelligence around disaster recovery. For instance, if a server is completely offline and destroyed, the system should offer an intelligent response, providing options to start recovery without requiring manual intervention from engineers."
"From an improvement perspective, the tool should allow users to add more data centers in the cloud."
"They could provide pricing models considering the requirements of various countries and organizations."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The product could be more user-friendly."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
 

Pricing and Cost Advice

"The price of the solution is inexpensive."
"The product has an affordable price."
"The solution’s pricing is average."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"The tool's pricing is reasonable."
"Acronis Disaster Recovery is a cheap solution."
"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"This pricing is quite reasonable."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The solution is expensive."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
900,838 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Comms Service Provider
13%
Construction Company
12%
Marketing Services Firm
10%
Construction Company
16%
Financial Services Firm
13%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price.
What is your primary use case for Acronis Disaster Recovery?
If our clients want to have their servers to be highly available, we mainly use Acronis Disaster Recovery. In the event that there is an issue with their servers in the production site at the offic...
Ask a question
Earn 20 points
 

Also Known As

Acronis DRaaS
Cloudberry Backup
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
StratX
Find out what your peers are saying about Acronis Disaster Recovery vs. MSP360 Backup and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.