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Acronis Disaster Recovery vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Disaster Recovery
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Acronis Disaster Recovery is 1.6%, up from 0.4% compared to the previous year. The mindshare of MSP360 Backup is 2.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Acronis Disaster Recovery1.6%
MSP360 Backup2.1%
Other96.3%
Disaster Recovery (DR) Software
 

Featured Reviews

SB
Technology Specialist at Ideeya technologies
Effective data recovery with strong backup features
I am not using the blockchain-based data integrity verification feature. We have not implemented proactive ransomware protection and anti-malware features, so they have not been helpful to my customers. For shared drives, when configuring SharePoint services for backup, licensing becomes difficult to understand, so that would be a point of interest for improvement. The licensing features should be improved. The licensing for SharePoint should be more visible for SharePoint services backup to make it more feasible and understandable. In terms of management, group management is not available for bulk activities, which I have previously given feedback on in a training session conducted by Acronis. If you want to do any recovery for bulk users, the option for bulk activities is not available in Acronis currently. Bulk activity should be available. Technical support from Acronis requires some improvisation; we do not get on-time support, and we face issues connecting with the account manager, which needs to be improved.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is data restoration or data recovery."
"The most valuable features of the product for me are its backup and recovery functionalities."
"Acronis Disaster Recovery is worth the investment because it saves data and allows backup at any time, which is particularly valuable considering the current threats from viruses, trojans, and crypto-attacks."
"My customers are finding value in Acronis Disaster Recovery, as they are happy with the tool and continue to use the services after facing many situations where they found it useful and got good returns on their investment."
"As a user or company, we found Acronis is beneficial in terms of support, product, and scalability."
"The ability to automate the backup solution and recover entire mailboxes or even granular-level emails is very good for restoration and backup."
"This product is user-friendly."
"Acronis Disaster Recovery has good scalability."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"The most valuable feature of MSP360 Backup is its reliability."
"I would recommend the solution; it's a very trustworthy solution."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
 

Cons

"The documentation can be improved, this would have helped."
"The tool is a little bit expensive."
"Acronis Disaster Recovery should provide software information wherein I can change my setup to collect more information."
"I wish the Disaster Recovery system could do more, like integrating irregularity features and combining VLP functionalities."
"From an improvement perspective, the tool should allow users to add more data centers in the cloud."
"They could provide pricing models considering the requirements of various countries and organizations."
"For the backup to compete in the enterprise market, there must be improvements."
"Overall, Acronis is a good solution, but it needs improvements in some areas like IDR, XDR, and other aspects."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The interface could use some updating."
"The product could be more user-friendly."
"The graphics are looking a bit old and should be updated."
 

Pricing and Cost Advice

"The solution’s pricing is average."
"This pricing is quite reasonable."
"The tool is a little bit expensive. When it comes to pricing, there is a range for the VMs and endpoints. It depends. A set of backups on a DR probably costs around 10 to 20 USD per endpoint."
"The price of the solution is inexpensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing two or three out of ten."
"Acronis Disaster Recovery is a cheap solution."
"The product has an affordable price."
"The tool's pricing is reasonable."
"Its pricing needs improvement."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
13%
Outsourcing Company
13%
Comms Service Provider
13%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Acronis Disaster Recovery?
Acronis Disaster Recovery is very reasonably priced for this product. While it might be expensive for users in Egypt, I believe the benefits justify the cost.
What needs improvement with Acronis Disaster Recovery?
Apart from the cost, which is one aspect, there is no improvement I can think of at the moment for Acronis Disaster Recovery. The only area for improvement is the price.
What is your primary use case for Acronis Disaster Recovery?
If our clients want to have their servers to be highly available, we mainly use Acronis Disaster Recovery. In the event that there is an issue with their servers in the production site at the offic...
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Also Known As

Acronis DRaaS
Cloudberry Backup
 

Overview

 

Sample Customers

Bristows LLP, Davis Wright Tremaine, LLP
StratX
Find out what your peers are saying about Acronis Disaster Recovery vs. MSP360 Backup and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.