We needed a multi-locational backup solution for our offices, factories, and various locations. Acronis Cyber Protect Cloud was a good fit because it's user-friendly for our team.
It's not 100% trouble-free, but we haven't had major issues. Sometimes there might be a patch or an update needed for the data center, but the updates are provided quickly, so the server support is good.
So, we've had some troubles with the data center.
We haven't tried the disaster recovery feature yet, and I'm not sure about their backup support. We were very comfortable with AXA. Their secondary backup was done on tape. We're still figuring out how easy it would be to do that with Acronis. Sometimes, we try to implement newer technologies, and there are challenges.
I have been using it for a couple of months.
I would rate the stability an eight out of ten, there's room for improvement. There are issues related to the data center.
I would rate the scalability a nine out of ten. There are around 30 end users using it.
The customer service and support are really good.
We switched to it recently. The cost was a factor in our decision.
The initial setup was simple. Acronis provided dedicated support for a couple of hours, and they helped us manage it.
It is basically plug-and-play. We configure it based on the number of devices. Currently, we have a 30-user setup for this setup.
We have deployed it on the cloud.
Acronis team provided support, so it wasn't too difficult to integrate this product into our current IT workflow. It could have been quicker, but for now, things are working. So, it was a bit of a challenge.
We have a hybrid deployment model. Some of our applications are in Azure, and the rest are on-premises.
Acronis provided dedicated support for a couple of hours, and they helped us manage it.
The pricing is a little lower than the competition, at least in India.
Overall, I would rate the solution an eight out of ten.
I would recommend it to other users. It's a good product.