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Acronis Cyber Protect Cloud vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in Cloud Backup
8th
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
54
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
29th
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
8
Ranking in other categories
Disaster Recovery as a Service (7th), Disaster Recovery (DR) Software (20th)
 

Mindshare comparison

As of November 2025, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.1% compared to the previous year. The mindshare of Druva Phoenix is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect Cloud3.3%
Druva Phoenix1.6%
Other95.1%
SaaS Backup
 

Featured Reviews

Stavros Samiotis - PeerSpot reviewer
Restores files accidentally deleted by developers and efficiently blocked a lot of attacks against our servers
The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The customer service and support are really good."
"From a security standpoint, it provides robust protection to prevent system crashes and data loss."
"One of my favorite features of the Acronis backup product is the ability to replicate the backups. Backup data can be replicated to a second, third, or even fourth data source."
"The solution has helped us maintain the backups, compliance, and integrity of the data residing on the servers and endpoints."
"Data protection and ransomware protection are the most valuable features of the solution."
"Acronis Cyber Protect Cloud provides unlimited backup features for Office 365 accounts."
"We can block certain ports and USB ports for data loss prevention."
"The disaster recovery feature."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The initial setup was very straightforward."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
 

Cons

"I think the pricing part of the solution is very complicated, making it an area of concern where improvements are required."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"It would be better if the price of the solution was improved for medium-sized businesses. Moreover, the email security should be improved. We are awaiting new updates on the product."
"The reporting could be improved. I would like to see some enhancements in that regard."
"There is more room for improvement in the training."
"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."
"Some proactive alerts or emails are not currently available."
"Acronis may claim it's due to security reasons, but I believe there should be an option to delete specific files from old backups stored on the Acronis Cloud. Currently, there is no such feature, and I strongly feel the need for a deletion option for erroneous backups."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The product's pricing needs to be improved."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
 

Pricing and Cost Advice

"It's a subscription license with free trial licenses."
"Its cost depends on storage size and number of endpoints."
"Acronis offers a 30-day free trial of the product."
"We pay for whatever we use, and they bill us accordingly."
"The price of the product falls under a medium range."
"The pricing is a little lower than the competition, at least in India."
"The solution is a bit expensive, but it's worth the price."
"Acronis Cyber Protect Cloud is an expensive solution."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
14%
Real Estate/Law Firm
6%
University
5%
Computer Software Company
18%
Manufacturing Company
11%
Financial Services Firm
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication. Specific areas also need improvement, and...
What is your primary use case for Acronis Cyber Protect Cloud?
We are a distributor of cybersecurity and IT solutions. I am responsible for Acronis development in our country. We use both Acronis Cyber Protect On Prem and Cyber Protect Cloud.
What needs improvement with Druva Phoenix?
Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment.
What is your primary use case for Druva Phoenix?
The typical use case for Druva Phoenix depends on multiple workloads. If a customer wants a simple solution where we can manage the entire workload, or they want to back up with agent plus backup, ...
What advice do you have for others considering Druva Phoenix?
The pricing is slightly higher than other vendors. However, when considering features and security, Druva Phoenix is the best solution. If you understand the technology, Druva Phoenix is an excelle...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
CloudRanger
 

Overview

 

Sample Customers

Zebra Systems
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Acronis Cyber Protect Cloud vs. Druva Phoenix and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.