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OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Documentum Content...
Ranking in Enterprise Content Management
4th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
No ranking in other categories
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Web Content Management (2nd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of June 2026, in the Enterprise Content Management category, the mindshare of OpenText Documentum Content Management is 6.1%, down from 12.0% compared to the previous year. The mindshare of SharePoint is 11.7%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.7%
OpenText Documentum Content Management6.1%
Other82.2%
Enterprise Content Management
 

Featured Reviews

Ashish Shelar - PeerSpot reviewer
Technical Manager at IBM
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability is very good."
"OpenText Documentum has improved availability and performance in our organization."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"The most valuable feature is that the documents are kept secure."
"The most valuable feature of OpenText Documentum is the versioning."
"We use this for documentation management, as it provides possibilities for us to save documents and support the business process while doing so."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"Using Documentum products such as ContentServer, xCP, and Captiva, over 90 large-scale business processes and applications have been successfully implemented to move forward to a paperless organization, fully integrated with our Oracle E-Business Suite and custom enterprise systems built in-house."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"The workflow feature is valuable because it enables us to cascade responsibilities, cyclically keeps tabs on work and to what extent it has progressed, and shows where it is stuck, which is really very helpful."
"SharePoint acts as a version control system, allowing easy recovery of past document versions."
"With accessibility from a DMZ, SharePoint is a good solution for outside access."
"This product has allowed us to coordinate the efforts of individual groups, as well as different groups that need to interact for specific projects/processes."
"The document library feature in this product is most valuable."
"It facilitates collaboration and the ability to create custom workflows."
"The most valuable feature of SharePoint is its ease of use."
 

Cons

"Open Text's technical support is lacking. There isn't enough community support."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"It can be somewhat cumbersome for the operations team since it’s not a cloud instance"
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"When Dell EMC had the technical support, it was better in terms of response and resolution. After the acquisition of Documentum from Dell EMC to OpenText the support became not as good in terms of responses and resolutions."
"An area that needs to improve is how to reduce storage space on the AWS site."
"Several sub-products, like RMA and RPS are really bad stability-wise and many other aspects."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The solution should be made more user-friendly for technical and business people."
"I would love to see a more robust workflow."
"The stability of SharePoint needs improvement, because once you start to get a large amount of data, it becomes very unwieldy, and it takes a long time to index."
"Support is deficient. We depend on local vendors to get access to support and most of the issues we presented took more time to resolve that we wanted."
"Ultimately SharePoint offers less than what you need for more than what you bargained."
"As this is a Microsoft product, it can be difficult to obtain direct support."
"It does too many things and some of them seem impossible to set up."
"The product must provide more automation."
 

Pricing and Cost Advice

"It is quite an expensive product."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"The pricing is competitive."
"The data classification and search elements are cheap."
"Any extended support from Microsoft is expensive."
"The cost is expensive, but worthwhile."
"For this type of solution, it is not wise to buy it without Software Assurance."
"SharePoint is included with our Microsoft license."
"It is very expensive.​"
"The pricing is competitive."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Government
10%
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I am new to this job, so I do not have those responsibilities now. I am not using a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is a little difficult to name the areas for improvements in SharePoint because I don't use it all that much. I know I can host pages on it and feel that the CMS platform, which helps create thos...
What is your primary use case for SharePoint?
SharePoint is a repository that I use primarily for collaboration and sharing resources and assets. It's a good way to collaborate, and one benefit of SharePoint is the pages you can create on it, ...
 

Also Known As

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Documentum Content Management vs. SharePoint and other solutions. Updated: June 2026.
899,917 professionals have used our research since 2012.