AutomationEdge vs Tungsten RPA comparison

AutomationEdge and Tungsten Automation are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #21 with an average rating of 7.8, while Tungsten Automation is ranked #12 with an average rating of 7.6. AutomationEdge holds a 1.1% mindshare in RPA, compared to Tungsten Automation’s 1.7% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 83% of Tungsten Automation users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Tungsten RPA and AutomationEdge are two competitors in the robotic process automation category. Based on the comparisons, AutomationEdge appears to have the upper hand due to its ease of use and competitive pricing.

Features: Tungsten RPA provides valuable features such as web browser automation, comprehensive integration capabilities, and strong document processing performance. It is particularly noted for its data capture from documents and efficient automation capabilities. AutomationEdge is recognized for its ease of use, extensive integrations, and powerful concurrent processing capabilities. It offers a simplistic coding interface and desktop automation tools, enabling seamless process optimization and streamlining.

Room for Improvement: Tungsten RPA could improve with an enhanced user interface and expanded support for complex automation scenarios. It faces integration issues with Java and stability challenges in certain environments, and there is a need for better first-level support and email handling capabilities. AutomationEdge would benefit from expanding documentation and community support. Users seek a more intuitive experience in handling large data tasks and implementing additional programming languages. Enhancements in these areas could significantly boost functionality and user satisfaction for both products.

Ease of Deployment and Customer Service: Both Tungsten RPA and AutomationEdge predominantly support on-premises deployment. Tungsten RPA offers additional flexibility with hybrid and public cloud options. AutomationEdge receives positive feedback for prompt support, though it has limitations in its support community. Tungsten RPA's support is satisfactory, but some users note delays and a need for quicker response times.

Pricing and ROI: Tungsten RPA uses a server-based pricing model with upfront license purchases, which can be cost-effective for large-scale deployments but may appear costly initially. Users find the ROI justifies the investment through resource savings. AutomationEdge offers a competitive and flexible pricing model, providing good value with budget-friendly options suitable for small-scale enterprises. Its modular approach caters to varying customer needs, enhancing its ROI potential.

To learn more, read our detailed AutomationEdge vs. Tungsten RPA Report (Updated: June 2025).

Buyer's Guide

AutomationEdge vs. Tungsten RPA

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of Tungsten RPA is 1.7%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Web scraping is quite good since it offers a lot of possibilities."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

"I would recommend Automate because it has made my work much easier."

"Overall, the whole product is really nice and provides significant benefits."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The product effectively handles all the tasks we require."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

More Automate pros

"We can quickly adapt to our end users."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The most valuable feature of AutomationEdge is creating accounts."

"The support from the vendor is very good."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"It helps us with cost optimization and easy implementation."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

More AutomationEdge pros

"The product provides end-to-end solutions for different business problems."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

"The pricing of the solution is quite good."

"It is stable and scalable."

"The OCR was quite stable and flexible."

"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."

"The drag and drop functionality is quite good."

"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."

More Tungsten RPA pros

Cons

"Some challenges include the system being too loaded or delayed in taking instructions and responding quickly as needed."

"The interface could be more user-friendly and easier to navigate."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Automate cons

"The installation process could improve. It was difficult to complete."

"The price of the solution could be improved."

"With the solution, customizing software can be time-consuming."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"There are some shortcomings in the product's stability that need improvement."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"It's not an intuitive tool."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

More AutomationEdge cons

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"I'd like to see a recording function and a more simple interface."

"The technical support must be improved."

"The product has some constraints and performance issues."

"The solution needs to be scalable."

"The process discovery could be a bit better."

"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."

"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."

More Tungsten RPA cons

Pricing and Cost Advice

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"It comes with a package that costs approximately $20,000 USD per year."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

More Automate pricing and cost advice

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"I give the price of the solution a nine out of ten."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The product is available at the lowest price."

"It is expensive but its value can justify the cost."

"I give the price of the solution a six out of ten."

"Kofax's prices are pretty reasonable."

"Kofax RPA's licensing costs are yearly and expensive."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"There is a standard license needed to use Kofax RPA and the price is reasonable."

"The cost depends on the number of licenses and the number of RPAs."

More Tungsten RPA pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

Financial Services Firm

19%

Computer Software Company

12%

Healthcare Company

Real Estate/Law Firm

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

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What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about Kofax RPA?

You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...

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What is your experience regarding pricing and costs for Kofax RPA?

The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...

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What needs improvement with Kofax RPA?

Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

Automation Anywhere vs AutomationEdge

Compared 40% of the time

UiPath Platform vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 26% of the time

More AutomationEdge Competitors

UiPath Platform vs Tungsten RPA

Compared 39% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 11% of the time

Automation Anywhere vs Tungsten RPA

Compared 10% of the time

Tungsten TotalAgility vs Tungsten RPA

Compared 10% of the time

Blue Prism vs Tungsten RPA

Compared 7% of the time

More Tungsten RPA Competitors

Product Reports

Buyer's Guide

Automate

June 2025

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Buyer's Guide

AutomationEdge

June 2025

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Buyer's Guide

Tungsten RPA

June 2025

Download Tungsten RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

Kofax RPA, Kofax Kapow, Kapow

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

Tungsten RPA offers an efficient solution for streamlining business processes through Robotic Process Automation (RPA), which utilizes software "bots" to automate tasks like data entry and form filling. With Tungsten RPA, organizations can enjoy increased efficiency as repetitive tasks are automated, freeing up human resources for more strategic work. Moreover, the software ensures improved accuracy by performing tasks consistently and error-free, leading to reduced costs and enhanced compliance with regulations. Key features include a low-code design environment for easy workflow creation, intelligent document processing for handling unstructured data, automated process discovery, and flexible deployment options suitable for on-premises, cloud, or hybrid environments. Tungsten RPA presents a comprehensive solution for optimizing operational efficiency and driving business success through automation.

Tungsten Automation

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

Buyer's Guide

AutomationEdge vs. Tungsten RPA

June 2025

Free Report: AutomationEdge vs. Tungsten RPA

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