AutomationEdge vs OpenText Operations Orchestration comparison

AutomationEdge and OpenText are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #21 with an average rating of 7.8, while OpenText is ranked #20 with an average rating of 8.5. AutomationEdge holds a 1.1% mindshare in RPA, compared to OpenText’s 0.2% mindshare. Additionally, 86% of AutomationEdge users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

OpenText Operations Orchestration and AutomationEdge compete in the IT process automation category. AutomationEdge seems to have an upper hand due to its broader feature range and comprehensive automation capabilities.

Features: OpenText Operations Orchestration is known for its advanced integration capabilities with various IT systems, flexibility in deployment, and robust technical support. AutomationEdge offers extensive automation coverage, AI-driven automation, and a comprehensive feature set, making it suitable for enterprises seeking a complete automation package.

Room for Improvement: OpenText Operations Orchestration could enhance its AI-driven features and expand its automation coverage further. It may also benefit from a more user-friendly interface to enhance usability. AutomationEdge, despite its extensive features, could improve in areas such as cost-efficiency, offering a more scalable pricing model, and refining its integration process for complex environments.

Ease of Deployment and Customer Service: OpenText Operations Orchestration offers flexible deployment options and strong customer service that ensures seamless integration into existing infrastructure. AutomationEdge provides a straightforward cloud-based deployment, coupled with responsive customer service, enhancing ease of integration and support, making it favorable for organizations seeking quick integration.

Pricing and ROI: OpenText Operations Orchestration presents a cost-effective setup with significant ROI over time, ideal for organizations with existing IT investments. In contrast, AutomationEdge has higher initial setup costs but delivers substantial ROI through its comprehensive automation capabilities, appealing to enterprises seeking long-term benefits.

To learn more, read our detailed AutomationEdge vs. OpenText Operations Orchestration Report (Updated: July 2025).

Buyer's Guide

AutomationEdge vs. OpenText Operations Orchestration

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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VishalKumar6

RPA Developer at Q3edge Consulting Pvt. Ltd

Excels in cost efficiency and integration options while improving Java dependency

Excel automation is a very good feature in AutomationEdge. In Excel automation, it is much easier than other platforms. It is not complex, and using data massaging, we can combine data together. It is very easy in AutomationEdge for performing data massaging. Regarding AI capabilities, AutomationEdge has a platform called DocuEdge, in which data extraction with PDFs and images is performed. In DocuEdge, we have GenAI integration where we can use prompt engineering. We provide text and according to that text, it will provide values to us. In terms of RPA solutions, it is very good. It is more affordable than other tools, and we can perform almost all tasks using AutomationEdge. While it is not as advanced as tools such as UIPath, we can definitely achieve any automation using AutomationEdge. We can implement various scripts including Python, Java, JavaScript, SQL, and PowerShell scripts. Regarding scalability, we can definitely use it in scalable projects. Sometimes we face issues when working with large data sets, but these issues can be reduced. The scalability is good in AutomationEdge.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The pricing is excellent. I would give them perfect marks in that regard."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The most valuable features for my client are timing and scheduling."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."

More Automate pros

"It helps us with cost optimization and easy implementation."

"The product's most valuable feature is the executor."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"The support from the vendor is very good."

"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

More AutomationEdge pros

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The community is very powerful, with extensive knowledge bases available."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

Cons

"The OCR for Hebrew text needs to be improved."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"There is a lack of good development for artificial intelligence, such as machine learning."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The solution has a very weak knowledge base."

More Automate cons

"With the solution, customizing software can be time-consuming."

"It's not an intuitive tool."

"The installation process could improve. It was difficult to complete."

"The price of the solution could be improved."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

More AutomationEdge cons

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"Only the tool's support can be a drawback where improvements are needed."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"The price is an area that should be addressed because the price is high."

Pricing and Cost Advice

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"Once you buy the software, you just pay for the support for backend help."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The product is available at the lowest price."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"It is expensive but its value can justify the cost."

"I give the price of the solution a nine out of ten."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

16%

Computer Software Company

10%

Healthcare Company

Comms Service Provider

Financial Services Firm

22%

Manufacturing Company

10%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

See all answers

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

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Automation Anywhere vs AutomationEdge

Compared 41% of the time

UiPath Platform vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 25% of the time

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Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 41% of the time

Control-M vs OpenText Operations Orchestration

Compared 14% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 13% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 13% of the time

Appian vs OpenText Operations Orchestration

Compared 10% of the time

More OpenText Operations Orchestration Competitors

Product Reports

Buyer's Guide

Automate

August 2025

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Buyer's Guide

AutomationEdge

August 2025

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Buyer's Guide

OpenText Operations Orchestration

August 2025

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Also Known As

HelpSystems Automate, Automate

No data available

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

Buyer's Guide

AutomationEdge vs. OpenText Operations Orchestration

July 2025

Free Report: AutomationEdge vs. OpenText Operations Orchestration

Find out what your peers are saying about AutomationEdge vs. OpenText Operations Orchestration and other solutions. Updated: July 2025.

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