No more typing reviews! Try our Samantha, our new voice AI agent.
Workspace ONE UEM Logo

Workspace ONE UEM Reviews

Vendor: Omnissa
4.0 out of 5
Leave a review

What is Workspace ONE UEM?

Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.

Get the Workspace ONE UEM Buyer's Guide and find out what your peers are saying about Workspace ONE UEM, Microsoft Intune, Microsoft Entra ID and more!
Workspace ONE UEM is the #2 ranked solution in top Enterprise Mobility Management (EMM) solutions, #3 ranked solution in top Unified Endpoint Management (UEM) solutions, #8 ranked solution in top Virtual Desktop Infrastructure (VDI) solutions, #10 ranked solution in top Remote Access solutions, and #14 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give Workspace ONE UEM an average rating of 8.0 out of 10. Workspace ONE UEM is most commonly compared to Microsoft Intune: Workspace ONE UEM vs Microsoft Intune. Workspace ONE UEM is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 12% of all views.
Buyer's Guide
Workspace ONE UEM
April 2026
Get the report
Helped 890,124 peers since 2012

Featured Workspace ONE UEM reviews

Read more reviews

Workspace ONE UEM mindshare

Product category:
Unified Endpoint Management (UEM)
As of April 2026, the mindshare of Workspace ONE UEM in the Unified Endpoint Management (UEM) category stands at 10.7%, down from 14.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Workspace ONE UEM10.7%
Microsoft Intune24.3%
ManageEngine Endpoint Central8.1%
Other56.9%
Unified Endpoint Management (UEM)

PeerResearch reports based on Workspace ONE UEM reviews

TypeTitleDate
CategoryUnified Endpoint Management (UEM)Apr 27, 2026Download
ProductReviews, tips, and advice from real usersApr 27, 2026Download
ComparisonWorkspace ONE UEM vs Microsoft IntuneApr 27, 2026Download
ComparisonWorkspace ONE UEM vs ManageEngine Endpoint CentralApr 27, 2026Download
ComparisonWorkspace ONE UEM vs Ivanti Endpoint ManagerApr 27, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Intune4.124.3%94%345 interviewsAdd to research
Microsoft Entra ID4.3N/A95%276 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Workspace ONE UEM offers features like shared device mode, REST API integration, Secure Email Gateway, app deployment, remote wipe, and device tracking. Highlights include mobile device management, zero-day support, multi-platform management, policy-driven control, containerization, security, user-friendly interface, single sign-on, and seamless integration. Provides strong functionality for corporate email, application management, robust compliance management, and manages multiple device types, enhancing enterprise mobility and security needs.
  • "From a pricing perspective the VMware offering looks interesting I have to say."
  • "I would recommend this solution because it's simple for end-users."
  • "VMware Workspace ONE in the mobile space has been very sustained in terms of how they've been rated and how they've grown over time."

Room for Improvement

Workspace ONE UEM users express concerns about inadequate support and high licensing costs. Upgrades are untimely, documentation is confusing, and integration with Active Directory and Microsoft solutions is inconsistent. More robust cloud transition, improved security, enhanced customization, and better device compatibility are desired. Users find the dashboard and configuration overly complicated, while reporting, BYOD solutions, and integration with other devices and platforms could use improvement. Pricing options are limited, and multi-platform functionality needs consistency.
  • "There could be improvement with processing the environment to be more user friendly for the end user."
  • "VMware Workspace ONE isn't that good with patching and fixing, especially when compared to BigFix."
  • "Support is probably the main challenge that we have. Their support was not very good."

ROI

Many users of Workspace ONE UEM noted early usage, preventing immediate ROI evaluation, though some anticipate breakeven next year. Some focused on security improvements, with several reporting reduced hardware expenses and significant savings. Multiple mentions of easier management, increased flexibility, and security compliance contributed to perceived returns. However, a few clients reported no ROI due to rising costs. Others highlighted cost savings and less administrative work as drivers for investment returns.

Pricing

Enterprise buyers evaluating Workspace ONE UEM often find the solution expensive compared to alternatives like MobileIron or Intune. Licensing costs can fluctuate based on factors such as user or device count, with options for annual, multi-year, or monthly agreements through the VCPP. While some organizations benefit from significant discounts due to large user volumes or long-term contracts, others note the added costs for additional features, hardware requirements, and technical support. Pricing varies widely, impacting affordability for small to medium businesses.
  • "We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance.I would rate the pricing a four out of ten, making it affordable."
  • "We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."
  • "It's a highly affordable solution"

Popular Use Cases

Workspace ONE UEM is primarily used for managing mobile devices, BYOD policies, corporate-issued devices, and ensuring data security. Various organizations utilize it for device management, application control, security against breaches, and managing platforms like iOS, Android, Windows, and Mac. They manage emails, separate corporate and personal data, enforce security measures, enhance device compliance, facilitate remote access, and centralize data management across different sectors including education, government, telecommunications, and enterprise environments.

Service and Support

The consensus shows mixed experiences with Workspace ONE UEM's customer service and support. Users with Enterprise Service agreements report better satisfaction levels. Many find technical support knowledgeable and responsive, though some face delays and inconsistent experiences. The first-level support can be challenging, with a need for more skill enhancement. Communication barriers sometimes pose challenges, but resolution is typically achieved through escalation. Some users criticize the lengthy response times and the need for improvement after recent organizational changes.

Deployment

Many found the initial setup straightforward, particularly with the SaaS model, although on-premises configurations often encountered more complexities. Companies with significant installations noted time-intensive processes, but guidance from consultants eased deployment. While technical expertise made the process manageable, others pointed to challenges such as outdated documentation and intricate policy setups. Cloud-based deployments were simpler, often requiring fewer resources, while larger setups involved multi-step analysis and precise planning for effective execution.

Scalability

VMware Workspace ONE UEM consistently exhibits strong scalability according to users. It effectively manages a wide range of users, from small businesses to large enterprises, with ease of expansion in cloud environments. While some note potential challenges with on-premises scaling, others confirm it handles thousands of devices and users reliably. Users value its flexibility and efficiency, indicating satisfaction with its capacity to meet growing organizational demands across various business sizes.

Stability

Workspace ONE UEM experiences variability in stability depending on deployment type. Some users report consistent stability with minimal issues, particularly in cloud environments, while others encounter performance inconsistencies, compatibility challenges during updates, and difficulty in on-premise setups. Most feedback indicates reliable performance without significant crashes. Stability ratings range from seven to ten out of ten, showing general satisfaction but acknowledging room for improvement in certain complex environments and during initial implementations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Workspace ONE UEM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business33
Midsize Enterprise19
Large Enterprise41
By reviewers
By visitors reading reviews
Company SizeCount
Small Business392
Midsize Enterprise209
Large Enterprise613
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
9%
Government
6%
Construction Company
6%
Healthcare Company
5%
Comms Service Provider
5%
Retailer
5%
Educational Organization
4%
Outsourcing Company
4%
University
4%
Performing Arts
3%
Energy/Utilities Company
3%
Insurance Company
3%
Transportation Company
3%
Media Company
3%
Real Estate/Law Firm
2%
Wholesaler/Distributor
2%
Recreational Facilities/Services Company
2%
Marketing Services Firm
1%
Legal Firm
1%
Non Profit
1%
Consumer Goods Company
1%
Hospitality Company
1%
Aerospace/Defense Firm
1%
Pharma/Biotech Company
1%

Compare Workspace ONE UEM with alternative products

Go!

Learn more about Workspace ONE UEM

Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.

What are the most important features?
  • Easy-to-use interface: Simplifies device management for diverse platforms.
  • Policy-driven control: Enables automated compliance and security enforcement.
  • Multi-platform support: Manages iOS, Android, Windows, and Mac devices efficiently.
  • Advanced app and content management: Facilitates smooth deployment and regulation of applications.
  • Secure remote access: Ensures security for remote device management.
  • Single sign-on: Simplifies authentication processes.
  • Third-party tool integration: Expands functionality with external tools.
What key ROI factors to consider?
  • Device security: Protects sensitive data on mobile devices.
  • Centralized management: Streamlines operations for device monitoring and compliance.
  • Scalability: Supports growing business needs with ease.
  • User experience: Offers intuitive management tools for minimal training requirements.

Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.

Workspace ONE UEM was previously known as VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air.

Workspace ONE UEM customers

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Related questions

  • 50
Microsoft Intune and VMware AirWatch; Which do you recommend?
  • 67
VMware AirWatch vs SOTI MobiControl: What are the Main Differences?
  • 31
Solarwinds vs Spiceworks vs Airwatch
  • 61
Is it worth migrating from WS1 to Intune if we have Microsoft 365 E3 available?
  • 93
How does Microsoft Intune compare with VMware Workspace One?
  • 14
Looking for best practices on how to implement VMware Workspace ONE securely for remote work
  • 40
How does VMware Workspace One compare with VMware Horizon 7?
  • 218
Why is UEM (Unified Endpoint Management) important for companies?
  • 34
When evaluating UEM (Unified Endpoint Management), what aspect do you think is the most important to look for?

Product Categories

Product Categories
Unified Endpoint Management (UEM)
Remote Access
Virtual Desktop Infrastructure (VDI)
Enterprise Mobility Management (EMM)
Identity and Access Management as a Service (IDaaS) (IAMaaS)

Popular Comparisons

Popular Comparisons
Microsoft Intune vs Workspace ONE UEM Logo
Microsoft Intune vs Workspace ONE UEM
Microsoft Entra ID vs Workspace ONE UEM Logo
Microsoft Entra ID vs Workspace ONE UEM
SailPoint Identity Security Cloud vs Workspace ONE UEM Logo
SailPoint Identity Security Cloud vs Workspace ONE UEM
Okta Platform vs Workspace ONE UEM Logo
Okta Platform vs Workspace ONE UEM
VMware Workstation vs Workspace ONE UEM Logo
VMware Workstation vs Workspace ONE UEM
Tanium vs Workspace ONE UEM Logo
Tanium vs Workspace ONE UEM
NinjaOne vs Workspace ONE UEM Logo
NinjaOne vs Workspace ONE UEM
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM Logo
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Workspace ONE UEM
VMware Fusion Pro vs Workspace ONE UEM Logo
VMware Fusion Pro vs Workspace ONE UEM
BigFix vs Workspace ONE UEM Logo
BigFix vs Workspace ONE UEM
Omada Identity vs Workspace ONE UEM Logo
Omada Identity vs Workspace ONE UEM
Microsoft Remote Desktop Services vs Workspace ONE UEM Logo
Microsoft Remote Desktop Services vs Workspace ONE UEM
TeamViewer vs Workspace ONE UEM Logo
TeamViewer vs Workspace ONE UEM
Ping Identity Platform vs Workspace ONE UEM Logo
Ping Identity Platform vs Workspace ONE UEM
Jamf Pro vs Workspace ONE UEM Logo
Jamf Pro vs Workspace ONE UEM
See all alternatives
 
Workspace ONE UEM Reviews Summary
Author infoRatingReview Summary
Trainer/Consultant at Koenig Solutions Pvt. Ltd.3.5I’ve used Workspace ONE UEM for years and find it effective for managing diverse devices and ensuring compliance, though its documentation and support have declined since transitioning from VMware to Omnissa.
Sr. Technical Specialist & Team lead at Wysetek Systems Technologists Pvt. Ltd.4.5I find Workspace ONE UEM ideal for managing various devices, including mobile, Windows, and Mac. Its user-friendly interface and policy deployment are beneficial, but it faces issues with pricing and customer support compared to competitors like Microsoft Intune.
Technical Manager at Emirates Business Machines (EBM)4.5We use VMware Workspace ONE UEM to manage various devices and provide tunnel access to corporate resources. Its single sign-on and security features are valuable, though it needs improvement in offering consistent features across different operating systems.
Pre Sales Lead Government & Defense at Accops Systems Pvt Ltd2.5I find VMware Identity Manager to be an average IAM solution with limited features and scalability issues. It lacks robust user lifecycle management and integration with third-party products. Its high cost provides little return on investment compared to alternatives.
Head Infrastructure,Network and Services at North East small finance bank5.0I've been using Workspace ONE UEM in my company for running applications. However, it would be beneficial if the solution offered some discounts. We chose this platform based on a consultant's recommendation without evaluating other options.
GM COE at Anuntatech Management Services Ltd4.5I use VMware Workspace ONE for managing applications on mobile and desktop devices, valuing its security and integration features. Improvements are needed in integration and support speed. I previously used Citrix, which no longer positions itself effectively.
Assitanat Manager at AavasFinanciersLtd5.0We use VMware Workspace ONE for its unique conditional access control features, unmatched by other products. However, customer support is slow, sometimes taking over a week for issue resolution. We deploy it on Amazon Web Services (AWS).
Project Engineer at CTC4.5We primarily use Workspace ONE UEM for mobile devices, valuing its integration for single sign-on. While it's secure and flexible, the dashboard is confusing and macOS management needs improvement compared to other solutions like Intune.