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Ping Identity Platform vs Workspace ONE UEM comparison

Ping Identity and Omnissa are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. Ping Identity is ranked #5 with an average rating of 8.2, while Omnissa is ranked #10 with an average rating of 7.4. Ping Identity holds a 5.3% mindshare in IAMS, compared to Omnissa’s 1.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 84% of Omnissa users who would recommend it.
Ping Identity Platform
Read 29 Ping Identity Platform reviews
  • 5,442 Views
  • 1,905 Comparison Views
100% willing to recommend
Workspace ONE UEM
Read 102 Workspace ONE UEM reviews
  • 10,027 Views
  • 401 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Ping Identity Platform and Workspace ONE UEM are products in the identity and access management sector. Workspace ONE UEM often leads due to its comprehensive feature set.

Features: Ping Identity Platform offers secure identity federation, single sign-on, and adaptive authentication. Workspace ONE UEM surpasses with its advanced mobile device management, comprehensive application management, and integration with various enterprise systems.

Room for Improvement: Ping Identity Platform could benefit from expanding its mobile management capabilities, enhancing enterprise integration, and offering more customization options. Workspace ONE UEM might improve by simplifying its complex configuration settings, providing more competitive pricing, and refining its user interface for better user experience.

Ease of Deployment and Customer Service: Ping Identity Platform is favored for its easy deployment process and responsive customer service. Workspace ONE UEM also offers a streamlined setup but includes extensive configuration options for complex environments, with reputed efficient customer support.

Pricing and ROI: Ping Identity Platform provides a cost-effective solution delivering solid ROI through its simplicity and scalability. Workspace ONE UEM requires higher initial investments, justified by its extensive capabilities and high integration potential, demonstrating strong ROI over time.

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To learn more, read our detailed Ping Identity Platform vs. Workspace ONE UEM Report (Updated: July 2025).
Buyer's Guide
Ping Identity Platform vs. Workspace ONE UEM
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Ping Identity Platform simplifies identity management, lowers IT overhead, enhances security, improves efficiency, boosts satisfaction, and offers scalability.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
 

Customer Service

Sentiment score
6.6
Ping Identity Platform's customer service is timely and knowledgeable, though occasionally slow for complex issues; self-help resources are commended.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
For more quotes and insights, download the Ping Identity Platform report
It is not poor support, but it is not perfect support we're getting right now; it is not an immediate solution, and it may take two or three days.
The support side has recently become weaker compared to what it used to be with VMware.
For more quotes and insights, download the Workspace ONE UEM report
SV
MN
Vishal Bhatia - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.5
Ping Identity Platform offers adaptable scalability and performance, varying by configuration, environment, and server setup for different user needs.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
 

Stability Issues

Sentiment score
7.9
Ping Identity Platform is stable and reliable, with minor integration challenges and manageable issues, rated 8-10 for stability.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
 

Room For Improvement

Ping Identity Platform needs enhanced authentication, integration, and user interface improvements for better security and user adoption.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
For more quotes and insights, download the Ping Identity Platform report
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
For more quotes and insights, download the Workspace ONE UEM report
SV
MN
Vishal Bhatia - PeerSpot reviewer
 

Setup Cost

Ping Identity Platform offers flexible annual pricing, appealing for large enterprises, valued for security and efficiency over competitors.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
 

Valuable Features

Ping Identity Platform offers robust security with multi-factor authentication, seamless integrations, and customizable single sign-on for enhanced connectivity.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
For more quotes and insights, download the Ping Identity Platform report
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
For more quotes and insights, download the Workspace ONE UEM report
SV
MN
Vishal Bhatia - PeerSpot reviewer
 

Categories and Ranking

Ping Identity Platform
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
29
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (7th), Data Governance (8th), Access Management (4th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (5th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of September 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Ping Identity Platform is 5.3%, down from 6.9% compared to the previous year. The mindshare of Workspace ONE UEM is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Ping Identity Platform5.3%
Workspace ONE UEM1.3%
Other93.4%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MAHESHKUMAR7 - PeerSpot reviewer
Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols
A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.
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Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
9%
Manufacturing Company
9%
Retailer
9%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
See all answers
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
See all answers
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
See all answers
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
See all answers
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
See all answers
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
See all answers
 

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Product Reports

Buyer's Guide
Ping Identity Platform
August 2025
Ping Identity Platform reportDownload Ping Identity Platform product report
Buyer's Guide
Workspace ONE UEM
August 2025
Workspace ONE UEM reportDownload Workspace ONE UEM product report
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.
Ping Identity

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

  • As a cloud service
  • On-premises
  • Hybrid

VMware Workspace ONE Key Features

  • Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).

  • Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.

  • Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.

  • Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

  • Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.

  • Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.

  • Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.

  • Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

  • Workspace ONE Access
  • Workspace ONE UEM
  • VMware Workspace ONE® Intelligence
  • VMware Unified Access Gateway
  • Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa
 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Buyer's Guide
Ping Identity Platform vs. Workspace ONE UEM
July 2025
Free Report: Ping Identity Platform vs. Workspace ONE UEM
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