UiPath Orchestrator Reviews

Name: UiPath Orchestrator
Brand: UiPath
Rating: 4.1 (33 reviews)

4.1 out of 5

33 reviews
92% willing to recommend

What is UiPath Orchestrator?

UiPath Orchestrator automates website processes, manages supply chains, handles log-ins, and processes invoices efficiently. It's a comprehensive tool for generating reports, managing RPA workflows, scheduling robots, and ensuring task accuracy, making it indispensable for organizations aiming to optimize automation.

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UiPath Orchestrator is the #6 ranked solution in top Workload Automation solutions. PeerSpot users give UiPath Orchestrator an average rating of 8.2 out of 10. UiPath Orchestrator is most commonly compared to Control-M: UiPath Orchestrator vs Control-M. UiPath Orchestrator is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

Helped 856,873 peers since 2012

Featured UiPath Orchestrator reviews

Bantu Kumar

Senior Technical Director at Globant

I primarily use UiPath Orchestrator for deploying my robots along with their machines. We deploy our processes, which generate logs and help us understand what is happening with the robots. We generally use queues to help understand the overall health and average handling times, helping us monitor…

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AmolSontakke

Senior Solution Engineer at Convergys Corporation

I use Document Understanding to process invoices for many customers. We also use Action Center when we need to work with approval workloads. For example, some tickets are raised in ServiceNow. That ticket needs to go to a particular agent and needs to be resolved within the SLA. If the ticket needs to go for approval, we can assign those actions to the approver. Once they approve or reject it, that information will go to the agent, and the next steps will go to the bot. The bot will act according to the status. I also work with the central management function. We also work with different folders in departments like Operations, Finance and Accounting, HR, and other departments. We can create different tenants for them, and in those tenants, we can deploy bots and give access and roles to the end-users if the bots are attended. Everything related to that department can be managed in its tenant. For AI, we use Document Understanding, where we use AI/ML models. We need to create custom ML models depending on the document types and formats. We have already done that in UiPath Orchestrator.

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Guilherme Yoshike

Consultor at Visagio

The key feature for scheduling robots is using time triggers or queue triggers. The centralized login feature greatly helps because we can also use the Active Directory feature. We do not need to create a new user. We can connect with a user from a company, and we can add all the groups they have to set the features for a specific group. We do not need to do that for each user, and we can do that for a specific role we have in the company. I think this helps a lot. In my opinion, the biggest benefit is the queue feature. It helps a lot to escalate the products. We can divide all our items without building any structure to parallel the robots because the UiPath Orchestrator can manage that. For example, if a specific robot runs an item from the queue, we do not need to calculate that. We need to run another robot to consume the same queue. It will get another item that is not the same item that is already running. It helps a lot because it's very simple to use, and we can escalate the robots. I think it's the best thing we have in the infrastructure.

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UiPath Orchestrator mindshare

As of June 2025, the mindshare of UiPath Orchestrator in the Workload Automation category stands at 0.9%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

PeerResearch reports based on UiPath Orchestrator reviews

Type	Title	Date
Category	Workload Automation	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	UiPath Orchestrator vs Control-M	Jun 15, 2025	Download
Comparison	UiPath Orchestrator vs Automic Automation	Jun 15, 2025	Download
Comparison	UiPath Orchestrator vs Redwood RunMyJobs	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Control-M	4.4	21.4%	98%	122 interviews Add to research
MuleSoft Anypoint Platform	4.0	6.1%	92%	58 interviews Add to research

Valuable Features

UiPath Orchestrator's most valuable features include its user-friendly interface, comprehensive scheduling capabilities, centralized data management, and robust logging functions. Its integration capabilities and security features like encryption are highly appreciated for managing complex automation processes. Users highlight the seamless deployment across environments, effective monitoring, and advanced asset management. Task automation benefits from its queue system and dashboard integration, providing significant efficiency and compliance advantages for various organizations.

"UiPath Orchestrator is considered the brain of the system."
"UiPath Orchestrator improves operational efficiency through its centralized dashboard and asset management."
"UiPath Orchestrator has helped us by replacing manual processes with automation."

Room for Improvement

UiPath Orchestrator needs increased market visibility and promotional activities. Improvements are required in code management, support response, credential vaults, and the user interface. Licensing challenges, high costs, weak AI features, and complex deployment affect users. Enhanced dashboards, seamless transitions between setups, and better monitoring processes are demanded. Users face issues with integrations and configuration complexities, limiting its scalability and intuitiveness. Enhancements in automation and feature maturity, especially AI, would be beneficial.

"UiPath basic support has some limitations, however, the premium support levels provide more convenient coverage & response times."
"There are overwhelming features added to UiPath Orchestrator, which can lead to complexities."
"I am interested in seeing more features like document understanding and AI integration."

ROI

UiPath Orchestrator enhances efficiency and reliability, leading to a positive impact on ROI. Users observe benefits within weeks to a month. The tool reduces overtime by automating tasks and distributing them among robots, resulting in significant cost savings, with one company saving 20,00,000 over several years. Although initial costs include licensing, the long-term advantages of process accuracy, speed, and improved management capabilities outweigh the investment. Financial benefits vary, with some users uncertain of their returns.

Pricing

Enterprise users report mixed experiences with UiPath Orchestrator pricing. While some find it reasonable, others perceive it as expensive compared to competitors. Licensing costs are typically yearly, with maintenance and support often included, but additional licenses may be needed for specific features like document understanding. Larger organizations might benefit from cost distribution across more licenses. Costs can range from $7,000 to $100,000, and the cloud version often includes Orchestrator at no extra charge.

"The tool's licensing cost is high. I rate the tool an eight or nine on a scale from one to ten, where ten means expensive."
"The product is expensive."
"The product is expensive."

Popular Use Cases

UiPath Orchestrator is utilized for automating processes such as website tasks, supply chain management, data entry, and invoice handling. It manages, monitors, and optimizes robotic process automation workflows, deployments, and scheduling. Organizations use it for logging, asset storage, document understanding, report generation, troubleshooting, resource optimization, and bot performance monitoring. It also aids in managing licenses, configurations, and triggering events for efficient execution across various industries like finance, healthcare, and telecom.

Service and Support

UiPath Orchestrator customer service and support are generally rated positively, with responsiveness and strong technical knowledge noted. However, some users experience delays and challenges in communication and response, particularly during critical situations. The support team's effectiveness is acknowledged, but quicker resolution within specified SLA times is desired. Documentation and the availability of technical staff could improve, especially when dealing with on-premises orchestrators. Licensing distribution is highlighted as efficient, and the proactive community setup is praised.

Deployment

UiPath Orchestrator's initial setup varies, with many finding it straightforward and others experiencing complexities. Cloud deployment simplifies the process, eliminating earlier challenges. Users appreciate the easy-to-learn aspect, though technical expertise is required, especially for on-premises setups. Support is generally positive, and the tool integrates well with Studio. Some organizations need more training and coordination, while cloud adoption reduces setup difficulties compared to configuring on-premises environments.

Scalability

UiPath Orchestrator is recognized for its strong scalability across various company sizes, with ease of scaling highly rated by users. The cloud version offers enhanced scalability compared to on-premise. Users note the need for appropriate configurations to maximize scalability, especially in large enterprises. Automation process expansion is seamless, indicating high flexibility. Connections with various systems are possible, though additional connectors could enhance this capability. Adaptability across different company environments is also highlighted.

Stability

UiPath Orchestrator exhibits strong stability, often rated between eight and nine out of ten. Users report it being reliable with minimal issues, saying it is more stable than alternatives. Though a few experience occasional timeouts or system crashes, they find these instances rare. Stability seems to depend on proper setup and deployment. Users appreciate its stable integration with systems, enhancing management.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our UiPath Orchestrator Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

18%

Government

11%

Manufacturing Company

10%

Educational Organization

Insurance Company

Energy/Utilities Company

Construction Company

Marketing Services Firm

Real Estate/Law Firm

Retailer

Transportation Company

Comms Service Provider

Non Profit

Wholesaler/Distributor

Consumer Goods Company

Healthcare Company

Hospitality Company

Legal Firm

Logistics Company

Performing Arts

Recruiting/Hr Firm

University

Compare UiPath Orchestrator with alternative products

Learn more about UiPath Orchestrator

UiPath Orchestrator stands out for its user-friendly interface, centralized data collection, and robust security measures. Its intuitive design, combined with a comprehensive view of bot activity, makes it highly appreciated among users. With asset encryption, AI-integrated functionalities, and role-based access control, organizations find it reduces the need for extensive technical knowledge, thereby enhancing automation efficiency. It also excels in asset and queue management, logging capabilities, and scheduling functions, contributing significantly to streamlined operational processes.

What are the most important features of UiPath Orchestrator?

Centralized data collection: Provides a unified view of all automation activities
Robust security measures: Includes asset encryption and role-based access control
Scheduling functions: Allows efficient planning and execution of automated tasks
Asset and queue management: Enhances organization in handling automation assets
Logging capabilities: Tracks activities for better oversight and troubleshooting
AI-integrated functionalities: Improves accuracy and efficiency in automation

What benefits should users look for in reviews when evaluating UiPath Orchestrator?

Market visibility: Increased exposure and promotional activities
Code management: Improved management capabilities for Studio
Support response: Faster and more efficient support services
Credential vault: Enhanced flexibility in handling transactional items
AI capabilities: Advanced features at competitive pricing
Documentation: Clearer guidelines for transitioning setups
Integration: Better integration with reporting tools and comprehensive dashboards
Licensing: Streamlined processes for managing licenses
Monitoring: Centralized triggers for better process monitoring

UiPath Orchestrator sees wide application across industries such as manufacturing, finance, and healthcare. In manufacturing, it streamlines supply chain processes and automates inventory management. Finance companies use it for processing invoices and managing compliance, while the healthcare sector benefits from automating patient data handling and optimizing appointment scheduling. Each industry leverages the platform\'s extensive capabilities to enhance operational efficiency and accuracy.