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MuleSoft Anypoint Platform vs UiPath Orchestrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
JAMS automates job management, reducing costs and labor while enhancing efficiency and allowing staff to focus on critical tasks.
Sentiment score
5.5
MuleSoft Anypoint Platform provides ROI through cost efficiency, reduced maintenance expenses, and enabling reuse in enterprises and smaller businesses.
Sentiment score
4.6
UiPath Orchestrator delivers ROI by enhancing efficiency, reducing overtime, and optimizing resources despite some uncertainty about its financial impact.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
Cloud Engineer at a financial services firm with 501-1,000 employees
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Director - Enterprise & Govt. Business at Intellect Technolab
 

Customer Service

Sentiment score
6.4
JAMS offers impressive, knowledgeable support with quick, effective solutions, proactively addressing user needs through various channels.
Sentiment score
6.7
MuleSoft Anypoint has highly-rated support with fast response times, though documentation and response times need improvement.
Sentiment score
6.7
UiPath Orchestrator support is knowledgeable but faces criticism for slow response times and occasional connectivity issues.
Their response is prompt, exemplifying how support should be.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
They are very quick to respond depending on the issue's severity.
System Engineer at a financial services firm with 1,001-5,000 employees
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
ETL Data Engineer at a tech vendor with 10,001+ employees
I would probably rate the support for MuleSoft Anypoint Platform a nine on a scale from one to ten.
Senior Validation Engineer at Weir Group PLC
The Salesforce team offers different levels of support.
Senior Consultant at Radiotechnologies
The support team is responsive and helpful.
Solutions Architect at a manufacturing company with 10,001+ employees
Their support teams are not sufficiently qualified to support us in our needs.
Sr. Manager, Digital Transformation at Raya Integration
It's on the better side, but still has room for improvement in the speed of response.
Director - Enterprise & Govt. Business at Intellect Technolab
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
Senior Software QA Engineer at Promantus India Pvt Ltd
 

Scalability Issues

Sentiment score
6.6
JAMS efficiently scales to handle thousands of jobs daily, offering flexibility, ease, and consistent performance, though licensing may limit scalability.
Sentiment score
7.3
MuleSoft Anypoint Platform offers scalable, flexible solutions for enterprises, though automated scalability and data demands can be limiting.
Sentiment score
6.9
UiPath Orchestrator is scalable for varied enterprises, with user experiences differing based on infrastructure, configuration, and automation factors.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
System Engineer at a financial services firm with 1,001-5,000 employees
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
Cloud Engineer at a financial services firm with 501-1,000 employees
MuleSoft Anypoint Platform is quite scalable, and it meets our use cases with no issues preventing implementation.
Solutions Architect at a manufacturing company with 10,001+ employees
MuleSoft provides the ability to scale, yet it is costly to do so.
Integration Lead at a retailer with 10,001+ employees
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
Senior Technical Director at Globant
 

Stability Issues

Sentiment score
7.4
JAMS is stable and reliable, with the desktop version praised, while rare issues are due to external factors.
Sentiment score
7.7
MuleSoft Anypoint Platform is stable, though users report occasional connector issues and variability in scalability and performance.
Sentiment score
8.2
UiPath Orchestrator is rated highly for stability and reliability, with minimal integration problems and effective deployment capabilities.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Being on the new version, there's been zero downtime.
System Engineer at a financial services firm with 1,001-5,000 employees
The solution is stable and integrated well with other systems.
Senior Technical Director at Globant
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Senior Software QA Engineer at Promantus India Pvt Ltd
 

Room For Improvement

JAMS users seek enhanced UI, search, automation, security, AI integration, and documentation to improve functionality and performance.
MuleSoft users seek faster updates, improved support, better pricing, enhanced UI, and expanded Anypoint MQ and integration capabilities.
UiPath Orchestrator needs UI improvements, flexible automation, better pricing, intuitive features, effective support, and enhanced integration.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
A major improvement would be the integration of AI to help us accomplish various tasks.
System Engineer at a financial services firm with 1,001-5,000 employees
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
ETL Data Engineer at a tech vendor with 10,001+ employees
MuleSoft is considered expensive, so pricing is a major concern.
Integration Lead at a retailer with 10,001+ employees
When dealing with multiple transactions or trading, the system can lose control, and tracking becomes hectic.
Senior Consultant at Radiotechnologies
Currently, it uses other standards, but adopting OpenAPI, the standard in the market, would be beneficial.
Solutions Architect at a manufacturing company with 10,001+ employees
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
Senior Technical Director at Globant
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
Senior Software QA Engineer at Promantus India Pvt Ltd
I am interested in seeing more features like document understanding and AI integration.
Senior System Engineer at NEC Vietnam
 

Setup Cost

JAMS offers competitive pricing for enterprise scheduling, with flexibility in licensing and lower costs than Control-M and Tivoli.
MuleSoft Anypoint Platform is costly, best for larger organizations, offering workload reduction but requires careful cost planning.
UiPath Orchestrator is pricey but valuable, offering cost-effective options for large organizations with included cloud features.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
System Engineer at a financial services firm with 1,001-5,000 employees
MuleSoft is considered one of the more expensive products in the market.
Integration Lead at a retailer with 10,001+ employees
I do not know the specific costs, but given that it is part of MuleSoft, I suspect it is not cheap.
Solutions Architect at a manufacturing company with 10,001+ employees
The platform reduces manual workload in maintaining infrastructure, but it does come with some cost considerations.
Senior Consultant at Radiotechnologies
The pricing of UiPath Orchestrator is a bit high.
Sr. Manager, Digital Transformation at Raya Integration
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
Director - Enterprise & Govt. Business at Intellect Technolab
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
Senior Technical Director at Globant
 

Valuable Features

JAMS offers automation, intuitive scheduling, and integration, enhancing efficiency with flexible workflows, PowerShell support, and responsive user assistance.
MuleSoft Anypoint Platform excels in API management, seamless integration, user-friendly design, scalability, and connectivity for hybrid environments.
UiPath Orchestrator offers user-friendly interface, efficient scheduling, robust management, and AI features for seamless workflow automation and compliance.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
Cloud Engineer at a financial services firm with 501-1,000 employees
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
System Engineer at a financial services firm with 1,001-5,000 employees
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
Integration Lead at a retailer with 10,001+ employees
The platform is integrated with Salesforce, making it preferable when using Salesforce products.
Senior Consultant at Radiotechnologies
MuleSoft Anypoint Platform helps to standardize data integration approaches, making it easier to implement integration projects.
Solutions Architect at a manufacturing company with 10,001+ employees
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Senior Technical Director at Globant
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
Senior Software QA Engineer at Promantus India Pvt Ltd
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
Senior System Engineer at NEC Vietnam
 

Categories and Ranking

JAMS
Sponsored
Ranking in Workload Automation
3rd
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
37
Ranking in other categories
No ranking in other categories
MuleSoft Anypoint Platform
Ranking in Workload Automation
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Cloud Data Integration (4th), Integration Platform as a Service (iPaaS) (2nd)
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Workload Automation category, the mindshare of JAMS is 2.3%, up from 1.5% compared to the previous year. The mindshare of MuleSoft Anypoint Platform is 6.0%, up from 1.2% compared to the previous year. The mindshare of UiPath Orchestrator is 1.1%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
JAMS2.3%
MuleSoft Anypoint Platform6.0%
UiPath Orchestrator1.1%
Other90.6%
Workload Automation
 

Featured Reviews

Patrick Norton - PeerSpot reviewer
Manager of Reliability Engineering and Security Operations at a computer software company with 501-1,000 employees
Support has been among the most helpful and knowledgeable we've ever worked with but performance monitoring needs improvement
The monitoring of the JAMS product and its performance is an area of concern for me. I also need better tools to adopt version seven. Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me. JAMS has some quirks. It has a bit of a learning curve. Some exceptions are not intuitive, such as when a job is terminated due to exceeding its defined runaway time limit. This generates a misleading exception message that is difficult for new users to understand and requires experience to interpret correctly. Stalled jobs present a unique challenge, particularly when pushing a system like JAMS version six to its limits. While rare, these instances occur when jobs become unresponsive despite appearing in API queries but not in the monitoring console. Although workarounds exist, they highlight the need for improved native monitoring capabilities within JAMS. Currently, the system assumes flawless operation, necessitating supplemental monitoring tools to detect issues like excessive pending or stalled jobs, ensuring timely intervention by our teams.
GO
Senior Validation Engineer at Weir Group PLC
Integration workflows have become transparent and secure while error tracking is streamlined
The best features in MuleSoft Anypoint Platform for me are transparency between logging in or deploying and using different environments. Managing different environments for the transparency of error logins or how to trace traceability is very important. It's very easy to use and sort, so you can see where everything has gone right and everything has gone wrong. I'm aware of the drag-and-drop interface in MuleSoft Anypoint Platform, and it's very, very quick. It's very time-saving and very efficient. The security features on MuleSoft Anypoint Platform help maintain data integrity in my organization; I would say it's second to none. It's one of the best out there that I have worked with because of the encryption and decryption, and there are a lot of security aspects. I would assess the platform's data mapping and transformation capabilities as amazing. Automation has been straightforward; the transformation and mapping have been easy to use, easy to source, and from the source to the target. I would say it has been very good.
Manikandan Ramanujam - PeerSpot reviewer
Senior Software QA Engineer at Promantus India Pvt Ltd
Have managed deployments with minimal hiccups and simplified job scheduling through intuitive interface
Scheduling and running jobs is valuable because it simplifies automation. You just need to connect the bot and you can run it easily. For example, with Selenium automation, I tried Automation Anywhere, but I did not see many packages available in Automation Anywhere. Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best. Another valuable feature is the ability to give access to people in UiPath Orchestrator at the organization level. They can log in and see the information themselves, which provides transparency to the people and helps with visibility.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
9%
Healthcare Company
5%
Financial Services Firm
12%
Manufacturing Company
11%
Computer Software Company
11%
Government
7%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
11%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise18
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise12
Large Enterprise30
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

What do you like most about JAMS?
I find the historical tracking feature of JAMS invaluable for reviewing past events.
What is your experience regarding pricing and costs for JAMS?
They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...
What needs improvement with JAMS?
As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...
What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybr...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration ...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform f...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both at...
What is your experience regarding pricing and costs for UiPath Orchestrator?
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are...
What needs improvement with UiPath Orchestrator?
At the account level, I think UiPath Orchestrator could provide some additional options. The account setup and organi...
 

Also Known As

No data available
Data Integrator, Anypoint MQ
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
Information Not Available
Find out what your peers are saying about MuleSoft Anypoint Platform vs. UiPath Orchestrator and other solutions. Updated: November 2025.
879,310 professionals have used our research since 2012.