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IBM Workload Automation vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
IBM Workload Automation is valuable for complex setups with trained teams, despite maintenance costs and slower performance on simpler networks.
Sentiment score
8.2
UiPath Orchestrator enhances ROI by boosting efficiency, cutting costs, aiding decision-making, and streamlining HR through automation.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
 

Customer Service

Sentiment score
8.3
Opinions on IBM Workload Automation's support vary; some praise it, while others face delays and inconsistent service.
Sentiment score
6.5
UiPath Orchestrator customer service is knowledgeable but faces delays during urgent issues; overall service ratings are positive.
I would rate their support between eight and nine out of ten.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
 

Scalability Issues

Sentiment score
7.0
IBM Workload Automation is preferred for scalability in complex scheduling, with minor challenges at higher scales, especially in time zones.
Sentiment score
8.1
UiPath Orchestrator is highly scalable, adaptable to various company sizes, with the cloud version offering superior flexibility and automation.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
 

Stability Issues

Sentiment score
8.8
IBM Workload Automation is viewed as reliable and stable, with minor issues resolved swiftly, boosting user confidence.
Sentiment score
8.3
UiPath Orchestrator is highly stable and reliable, with few issues, often rating eight or nine out of ten.
The solution is stable and integrated well with other systems.
 

Room For Improvement

IBM Workload Automation requires interface improvements, enhanced automation, better support, and lower maintenance costs to improve user experience.
UiPath Orchestrator requires improvements in usability, integration, AI, documentation, code management, and cost-effectiveness for better market presence.
The maintenance charges have increased significantly, and a lower cost would be beneficial.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution.
In future updates of UiPath Orchestrator, I would want to see something that allows typing basic details of the workflow, which can then be used to design a text message workflow.
 

Setup Cost

IBM Workload Automation is costly but offers flexible pricing models with cloud advantages and justifies expense with reliability and features.
UiPath Orchestrator pricing varies, appealing to some for cloud savings, but seen as costly compared to Microsoft Power Automate.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
The price is about six on a scale from one to ten and needs improvement.
 

Valuable Features

IBM Workload Automation excels with dynamic scheduling, multiplatform integration, user-friendly GUI, real-time updates, and effective monitoring.
UiPath Orchestrator offers robust integration, logging, and AI capabilities, enhancing data management, scheduling, and multi-team task automation.
One valuable feature of IBM Workload Automation is the ability to combine different applications and platforms to organize jobs together, creating dependencies.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
The benefits UiPath Orchestrator brings to the company are twofold: first is the accuracy it maintains, and second is time saving, especially for tasks that have to be performed on specific timelines, where robotic process automation comes in handy.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
 

Categories and Ranking

IBM Workload Automation
Ranking in Workload Automation
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.9%, down from 8.2% compared to the previous year. The mindshare of UiPath Orchestrator is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
11%
Insurance Company
7%
Retailer
7%
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
11%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the application servers and use scheduling to trigger jobs on other servers. Our us...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. The product features a master-slave setup that ensures continuity during failures....
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
The pricing of UiPath Orchestrator is a bit high. However, we can compete with that, though if they decrease the prices, it would lead to better market penetration.
What needs improvement with UiPath Orchestrator?
I would like to see high availability over two sites, with a main site and a disaster recovery working as an active-active solution, which is not currently supported.
 

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS
No data available
 

Overview

 

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
Information Not Available
Find out what your peers are saying about IBM Workload Automation vs. UiPath Orchestrator and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.