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AWS Step Functions vs UiPath Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
8.2
UiPath Orchestrator enhances ROI by boosting efficiency, cutting costs, aiding decision-making, and streamlining HR through automation.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
 

Customer Service

Sentiment score
5.9
AWS Step Functions support is reliable, but users desire quicker, tailored assistance; enterprise support offers rapid, expensive yet effective help.
Sentiment score
6.5
UiPath Orchestrator customer service is knowledgeable but faces delays during urgent issues; overall service ratings are positive.
The speed of reply and the content of their responses usually solve the problems that arise.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
 

Scalability Issues

Sentiment score
7.0
AWS Step Functions are valued for efficient scalability, handling demand spikes and multiple requests, suitable for medium to large organizations.
Sentiment score
8.1
UiPath Orchestrator is highly scalable, adaptable to various company sizes, with the cloud version offering superior flexibility and automation.
Starting separate Step Functions for each request, making it highly scalable.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
 

Stability Issues

Sentiment score
7.8
AWS Step Functions are praised for stability and reliability, ensuring consistent performance and uptime across multiple availability zones.
Sentiment score
8.3
UiPath Orchestrator is highly stable and reliable, with few issues, often rating eight or nine out of ten.
If one zone fails, others handle the demand, ensuring high availability.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
The solution is stable and integrated well with other systems.
 

Room For Improvement

AWS Step Functions needs improvements in data limits, integrations, pricing, and execution visibility while enhancing fault tolerance and third-party support.
UiPath Orchestrator requires improvements in usability, integration, AI, documentation, code management, and cost-effectiveness for better market presence.
It would benefit from more integration with different applications or services.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
In future updates of UiPath Orchestrator, I would want to see something that allows typing basic details of the workflow, which can then be used to design a text message workflow.
I am interested in seeing more features like document understanding and AI integration.
 

Setup Cost

AWS Step Functions pricing fluctuates based on usage, leading to potential high bills despite being cheaper than Azure Workflow.
UiPath Orchestrator pricing varies, appealing to some for cloud savings, but seen as costly compared to Microsoft Power Automate.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
 

Valuable Features

AWS Step Functions enable efficient workflow automation with integration, orchestration, parallel tasking, and management through a user-friendly interface.
UiPath Orchestrator offers robust integration, logging, and AI capabilities, enhancing data management, scheduling, and multi-team task automation.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
UiPath Orchestrator is considered the brain of the system.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
 

Categories and Ranking

AWS Step Functions
Ranking in Workload Automation
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Business Process Management (BPM) (11th)
UiPath Orchestrator
Ranking in Workload Automation
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of AWS Step Functions is 1.6%, up from 0.8% compared to the previous year. The mindshare of UiPath Orchestrator is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
UiPath Orchestrator1.0%
AWS Step Functions1.6%
Other97.4%
Workload Automation
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Bantu Kumar - PeerSpot reviewer
Improves operational efficiency through its centralized dashboard and asset management
There are overwhelming features added to UiPath Orchestrator, which can lead to complexities. Permissions, roles, and queues sometimes result in conflicts, requiring deeper understanding. I would prefer if the tool was more intuitive, and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise20
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
What do you like most about UiPath Orchestrator?
Using UiPath Orchestrator, we can deploy tasks across different environments, including virtual machines, for both attended and unattended processes.
What is your experience regarding pricing and costs for UiPath Orchestrator?
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain cus...
What needs improvement with UiPath Orchestrator?
In future updates of UiPath Orchestrator, I would want to see something that allows typing basic details of the workflow, which can then be used to design a text message workflow. As of now, almost...
 

Also Known As

Amazon Step Functions, Step Functions
No data available
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
Information Not Available
Find out what your peers are saying about AWS Step Functions vs. UiPath Orchestrator and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.