


AWS Step Functions and UiPath Orchestrator are competing products in automation and orchestration. AWS Step Functions seems to have an advantage in pricing flexibility, while UiPath Orchestrator stands out with its robust automation capabilities, making it a preferred option for businesses seeking advanced automation solutions.
Features:AWS Step Functions enables efficient orchestration of complex workflows, seamless integration into AWS services, and automatic scaling of tasks. UiPath Orchestrator provides detailed task automation, centralized data collection, and a user-friendly interface, offering a comprehensive platform for managing robotic process automation tasks.
Room for Improvement:AWS Step Functions could enhance its documentation and provide more in-depth tutorials for complex workflows. Better error reporting and enhanced cross-platform compatibility would also be beneficial. UiPath Orchestrator could improve user interface intuitiveness for beginners, streamline deployment processes, and expand integration options with third-party applications.
Ease of Deployment and Customer Service:AWS Step Functions offers straightforward cloud-based deployment, strong integration into the AWS ecosystem, and extensive support. UiPath Orchestrator offers both cloud and on-premise deployment options, ensuring versatility across environments. It provides dedicated customer support, effectively addressing complex automation needs.
Pricing and ROI:AWS Step Functions offers a pay-as-you-go model, potentially reducing costs for AWS service users, with appreciated ROI due to its flexible pricing. UiPath Orchestrator, while having higher upfront costs, delivers significant ROI through comprehensive automation capabilities and effective process streamlining.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The speed of reply and the content of their responses usually solve the problems that arise.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
They can handle multiple simultaneous requests effectively.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
If one zone fails, others handle the demand, ensuring high availability.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
The solution is stable and integrated well with other systems.
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
There is room for improvement in terms of integration with other products.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
I am interested in seeing more features like document understanding and AI integration.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.3% |
| UiPath Orchestrator | 1.1% |
| AWS Step Functions | 1.5% |
| Other | 95.1% |


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
AWS Step Functions integrate seamlessly with other AWS services to offer efficient pipeline and workflow management. Its intuitive design allows for streamlined orchestration, easily handling complex tasks.
AWS Step Functions provide robust orchestration and automation capabilities, simplifying the creation of workflows with graphical and JSON-based designs. It excels in managing tasks through advanced parallelization and error handling features. Automatic scaling further enhances performance, ensuring reliability in varied environments. However, improvements are needed in IDE integration, larger data handling, and fault tolerance. Users find value in its capacity for microservice orchestration and data integration, although dependency on the Amazon ecosystem and limited third-party integrations pose challenges.
What are the key features of AWS Step Functions?In industries managing data pipelines, AWS Step Functions orchestrate workflows, execute parallel ETL jobs, and integrate various AWS services, enabling smoother operations and efficient data migration. Companies benefit from streamlined processes and robust handling of interdependent tasks.
UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.
UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.
What features does UiPath Orchestrator provide?Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.
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