


ActiveBatch and UiPath Orchestrator are key players in the automation software category. ActiveBatch stands out in areas like job monitoring, integration, and scripting, while UiPath Orchestrator excels in ease of use and centralized management.
Features: ActiveBatch offers capabilities like customizable job monitoring, robust scripting, and integration with third-party systems. It efficiently handles file transfers, FTP processes, and database queries, providing a comprehensive view of workflow status through a single pane of glass. UiPath Orchestrator boasts strong scheduling capabilities, centralized data collection, and a user-friendly interface that simplifies process management. It provides a comprehensive view of automation activities, centralizing task management.
Room for Improvement: ActiveBatch users face challenges with its steep learning curve and sometimes inconsistent integration with third-party triggers, like Oracle. Suggestions include improved help resources, mobile alert features, and better cloud integration. UiPath Orchestrator's interface could be refined for handling exceptional cases, and its pricing model could be more flexible. Users also see room for enhanced queue management and AI feature expansion.
Ease of Deployment and Customer Service: ActiveBatch supports On-premises, Hybrid, and Public Cloud deployments but often requires robust technical support due to its complexity, which users find responsive but sometimes inconsistent. UiPath Orchestrator also supports these deployment models and is praised for its fast, effective customer service, which is beneficial for resolving complex issues swiftly.
Pricing and ROI: ActiveBatch is competitively priced, with users noting its significant ROI through reduced man-hours and enhanced job success rates. In contrast, some perceive UiPath Orchestrator's pricing as high, though others value its inclusive cloud licenses and recognize returns in its ability to speed up business processes. However, its cost-effectiveness compared to alternatives remains debated.
The design of JAMS makes it very easy to copy jobs and make minimal changes while ensuring functionality.
We require fewer team members to handle operations due to its robust automation.
The impact of UiPath Orchestrator's analytics on the decision-making process is important because it shortens the decision-making time, which helps customers.
Their response is prompt, exemplifying how support should be.
They are very quick to respond depending on the issue's severity.
We contacted JAMS vendor, who guided us through the necessary steps, and after following their guidance, everything was resolved.
We often need to escalate issues to level two or three for solutions related to long-standing problems.
Their support teams are not sufficiently qualified to support us in our needs.
It's on the better side, but still has room for improvement in the speed of response.
I can give customer service an eight out of ten, though sometimes I find difficulties and have trouble finding support.
We might be underutilizing it, but as more jobs require processing, additional servers would be necessary.
JAMS's scalability is noteworthy; we run 6,000 jobs per day without facing any problems.
ActiveBatch by Redwood's scalability is excellent; it experiences minimal failures and outages.
The solution's flexibility in integration and scheduling across different environments suggests good scalability.
We experience periods of major incidents annually due to capacity constraints, which result in job failures.
Being on the new version, there's been zero downtime.
The solution is stable and integrated well with other systems.
We usually install UiPath on-premises, and then we proceed with web application automations, which has been easy.
Another area for improvement would be the addition of source control for jobs internally, as this feature would solve several problems for me.
A major improvement would be the integration of AI to help us accomplish various tasks.
If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services.
On the web console, users encounter daily activity issues where the job instances do not appear or update correctly, and they cannot view the latest logs.
I believe ActiveBatch by Redwood could be improved because the UI could be modernized.
I would prefer if the tool was more intuitive and it is important to maintain simplicity instead of combining multiple functionalities, potentially through different licensing models to restrict features.
UiPath Orchestrator setup is easy, but the settings could be made easier for other people to understand.
I am interested in seeing more features like document understanding and AI integration.
The price is fair considering the functionality and importance of the tool, although the increase did unsettle our management.
My experience with pricing, setup cost, and licensing for ActiveBatch by Redwood has been great
The pricing of UiPath Orchestrator is a bit high.
Regarding licensing costs and setup costs, the pricing is on the higher side compared to other RPA solutions that are entering the market, which are much cheaper, and sometimes we cannot retain customers because of this.
It would be beneficial for UiPath to further refine pricing, setup costs, and licensing by making their tool more intuitive and simplifying complex functionalities.
JAMS has positively impacted my organization by completely removing the headache of scheduling jobs, not just for the organization but for all internal operations teams need.
This efficient feature has been invaluable, enabling us to streamline our workflow and enhance productivity.
The most valuable feature of JAMS is its user-friendly interface, especially after upgrading from version six to seven.
The addition of AI has made troubleshooting and supporting users through ActiveBatch by Redwood quicker for me.
The best feature that ActiveBatch by Redwood offers is the user interface.
The centralized nature of UiPath Orchestrator provides a seamless experience for managing automation processes.
Compared to UiPath, there are many packages available to make automation easier, which is why I find UiPath to be the best.
We use UiPath Orchestrator to connect with different applications, extract and analyze data by specific criteria, and send emails.
| Product | Market Share (%) |
|---|---|
| JAMS | 2.6% |
| UiPath Orchestrator | 1.1% |
| ActiveBatch by Redwood | 2.9% |
| Other | 93.4% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 13 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 8 |
| Large Enterprise | 20 |
JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.
Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.
What are JAMS's key features?In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.
ActiveBatch by Redwood enhances efficiency with features like job scheduling, integration, and real-time monitoring. It supports diverse platforms, automates tasks, and offers a single-pane view with robust security.
ActiveBatch streamlines automation by offering drag-and-drop functionality, pre-built job steps, and native integrations. Its customizable workflows and alert system aid in managing complex workloads like data processing and server monitoring across hybrid environments. While it effectively reduces manual errors and enhances productivity, areas like navigation and support for cloud platforms need enhancement. New users may face challenges due to its complexity and steep learning curve, and further improvements in reporting, mobile access, and training could provide additional support to users.
What important features does ActiveBatch offer?In finance, ActiveBatch is implemented for orchestrating batch processes and data management. The healthcare industry utilizes it for automating patient data updates and server monitoring, while the retail sector benefits from file transfers and inventory management automation.
UiPath Orchestrator offers a centralized platform for managing robotic process automation tasks, featuring advanced scheduling, integration capabilities, and robust monitoring to enhance workflow efficiency across environments.
UiPath Orchestrator provides a comprehensive suite of tools for automating workflows, centralizing data management, and ensuring security compliance. Known for its ease of use, it helps businesses schedule robots, handle reports, and monitor logs centrally. It facilitates task deployment across diverse environments, simplifies document understanding, process automation, and provides insights into bot activities. While installation and complexity are areas for improvement, Orchestrator remains integral in sectors like finance, telecom, and healthcare.
What features does UiPath Orchestrator provide?Organizations leverage UiPath Orchestrator for automating workflows such as website processes and supply chain management. In industries like finance and healthcare, it is used for provisioning and data entry. It provides a framework to configure machines, create templates, and manage resources, driving efficiency and innovation.
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