Trend Micro Web Security [EOL] vs Zscaler Internet Access comparison

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TrendAI and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Additionally, 83% of TrendAI users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Feb 26, 2026

Trend Micro Web Security EOL and Zscaler Internet Access compete in web security solutions. Zscaler appears superior due to its advanced features and cloud-delivered capabilities.

Features: Trend Micro offers threat intelligence, URL filtering, and application control. Zscaler provides SSL inspection, advanced threat detection, and a zero trust architecture aiming to secure corporate traffic comprehensively.

Room for Improvement: Trend Micro needs enhancement in integrating cloud features and improving deployment efficiency. Zscaler can benefit from refining policy simulations and optimizing initial configuration complexity.

Ease of Deployment and Customer Service: Trend Micro requires a traditional installation leading to potentially more on-site resource usage. Zscaler offers a cloud-based model simplifying integration with prompt and efficient customer service surpassing Trend Micro's more traditional support channels.

Pricing and ROI: Trend Micro has a lower initial cost, offering quicker short-term ROI. Zscaler requires a higher upfront investment but provides greater long-term value through scalability and enhanced security. Its initial investment is often justified by its advanced features, leading to a stronger ROI over time.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: September 2026).

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Secure Web Gateways (SWG)

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Vladimir Alexandrov

CEO at Chorus

Consistent web protection has prevented incidents and supports flexible hybrid security models

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

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VikasTiwari

Senior Network Engineer at Anthology

Cloud security has transformed remote access and now supports zero trust for all users

The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Deploying iboss leads to good return on investment, estimated around 70% to 80%."

"iboss is definitely very good in terms of service."

"The iboss solution gives me the ability to scan the traffic through all the ports, through all the 131,000 PCP and UDP ports, and with this ability, we have the granularity also for consults over social media and applications on mobile, and this is an advantage that the customers are looking for right now."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

More iboss pros

"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."

"We have found this product to be very cost effective."

"The stability of the product is great, there are no bugs or glitches, and it does not crash or freeze."

"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."

"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."

"The most valuable feature is machine learning, which automatically monitors the activity on the machine."

"It's a stable solution."

"The product's installation phase was easy."

More Trend Micro Web Security [EOL] pros

"It's easy to deploy and easy to use."

"Zscaler offers the best service since you are protected wherever you are."

"The initial setup is very straightforward."

"Zscaler Internet Access gives visibility, which is important to have, and the fact that it is usable everywhere is a significant advantage."

"The URL filtering has been the most valuable feature."

"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."

"Having a centralized firewall that protects the whole topography is quite awesome when you also have users that are not on the plan because it actually improves visibility of those users."

"Zscaler Internet Access is very scalable, and requests for scalable solutions are met quickly."

More Zscaler Internet Access pros

Cons

"The reporting feature needs improvement."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"I would rate iboss an eight out of ten because it provides strong cloud-based security threat protection, centralized policy management, and visibility into web traffic. I would give it a higher rating if automation, reporting, and troubleshooting capabilities could be improved further."

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"I would like to see simpler dashboards, more detailed reporting, and faster performance in iboss."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

More iboss cons

"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."

"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."

"I would rate the technical support by Trend Micro a three. The response time is poor."

"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."

"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."

"The system should generate reports when an attack has been stopped, contained, or removed."

"I would like to see better scalability and better performance."

"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."

More Trend Micro Web Security [EOL] cons

"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."

"The price of the solution could be improved."

"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."

"We use other similar products and find them to be a bit more preferable to Zscaler."

"They could provide more time for the onboarding the training of an IT person."

"The admin console needs improvement as it loads slowly and sometimes takes two to five minutes to open."

"The license is per user, and there's a minimum license per user per year. It's costly if you compare it to the traditional solutions like Symantec or Bluecoat."

"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."

More Zscaler Internet Access cons

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"It is expensive compared to one of its competitors."

"We pay for the license on an annual basis."

"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."

"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."

"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."

"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."

"The solution is expensive in terms of deployment."

"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."

"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."

More Trend Micro Web Security [EOL] pricing and cost advice

"Our monthly fee is around R3000."

"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."

"The tool is moderately priced."

"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."

"Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc)."

"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."

"It is costlier than other solutions."

"The pricing is fair based on its competitive market."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Construction Company

Performing Arts

12%

Outsourcing Company

11%

Financial Services Firm

10%

Manufacturing Company

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	8
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	6
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	39

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by emphasizing the modular function even more during sales presentations and demonstr...

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What is your primary use case for iboss?

iboss is primarily used for content filtering within school districts and public K-12 school districts, and it can al...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Do you recommend Trend Micro Web Security?

I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...

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What is your experience regarding pricing and costs for Trend Micro Web Security?

It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...

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What needs improvement with Trend Micro Web Security?

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit bett...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What is your experience regarding pricing and costs for Zscaler Internet Access?

We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 8% of the time

Fortinet FortiGate vs iboss

Compared 7% of the time

Cisco Umbrella vs iboss

Compared 6% of the time

Zscaler Zero Trust Exchange Platform vs iboss

Compared 4% of the time

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Cisco Web Security Appliance vs Trend Micro Web Security [EOL]

Compared 17% of the time

Fortinet FortiGate vs Trend Micro Web Security [EOL]

Compared 7% of the time

Netskope Next Gen Secure Web Gateway vs Trend Micro Web Security [EOL]

Compared 7% of the time

Skyhigh Security vs Trend Micro Web Security [EOL]

Compared 6% of the time

Quad9 vs Trend Micro Web Security [EOL]

Compared 5% of the time

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Cisco Umbrella vs Zscaler Internet Access

Compared 30% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 5% of the time

Netskope vs Zscaler Internet Access

Compared 4% of the time

Fortinet FortiGate vs Zscaler Internet Access

Compared 4% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs Zscaler Internet Access

Compared 2% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

October 2026

Download iboss product report

Buyer's Guide

Trend Micro Web Security [EOL]

September 2026

Download Trend Micro Web Security [EOL] product report

Buyer's Guide

Zscaler Internet Access

September 2026

Download Zscaler Internet Access product report

Also Known As

iBoss Cloud Platform

Virus Wall, VirusWall, Trend Micro VirusWall

ZIA

Overview

iboss is the Zero Trust SASE platform that gives organizations complete visibility and governance over their AI, data, and applications through one unified platform, one console, one policy engine, and one data lake.

Your endpoints may already stop malware. Your data and application activity can still be invisible. iboss decrypts and understands every connection, then turns that signal into answers security leaders can act on.

The platform leads with three capabilities in this order: AI Security and Visibility, Data Security and Visibility, and App Visibility and Control. Zero Trust Network Access, VPN replacement, and SD-WAN sit underneath as the access fabric that carries those three. Trusted by global enterprises and government agencies.

What are the most important features of Iboss?

- AI Security and Visibility: conversation capture, shadow-AI discovery, AI DLP, and agent governance across Claude, Co-Work, ChatGPT, Gemini, and Grok, and emerging services.

- Data Security and Visibility: full SSL/TLS decryption, deep content inspection, MIP label compliance, and one-click compliance reporting.

- App Visibility and Control: signatureless CASB, dual risk scoring, in-app controls, and SSPM for major SaaS.

- Containerized Zero Trust SASE: dedicated containers, isolated SSL keys, one console, one policy engine, one data lake.

- Access fabric: ZTNA, VPN replacement, and SD-WAN under the same platform.

What benefits should users consider in reviews?

- Complete visibility over AI, data, and applications from one platform instead of separate point tools.

- Encrypted traffic is inspected by default so data decisions use content and context together.

- Shadow SaaS and new web tools appear as they are used, with enforceable controls in one console.

- Native data sovereignty through dedicated containers, in-region inspection, and per-customer SSL key custody.

- Scale proven in published materials: 10M+ users, 100+ countries, 150B+ transactions, 2.5B+ threats blocked.

Economic buyers are CISOs, CIOs, and VPs of Security. Champions include security architects, network and infrastructure leaders, SecOps, and GRC. Primary segments: enterprise and business, financial services, government (including FedRAMP Gov Cloud), healthcare, manufacturing, legal and professional services, retail and hospitality, and MSP/MSSP partners. Education, including K-12, is one vertical among these.

iboss

Trend Micro Web Security [EOL] integrates machine learning, endpoint security, and Zero Trust technology to offer comprehensive threat detection and protection. It supports cloud filtering, access control, and advanced DLP licensing for effective monitoring and security management across environments.

Trend Micro Web Security [EOL] is designed for robust protection against threats like hacking, malware, and ransomware. Combining features such as centralized management with OWASP Top 10 monitoring, it facilitates proactive web filtering, identity management, and cloud security. Enhanced with HTTP decryption rules and patch updates, users benefit from responsive support and reliable stability. Despite its comprehensive capabilities, improvements are needed in reporting, performance, anti-malware enhancement, and cost efficiency, especially for scalability and multi-tenant use. Companies capitalize on its sandboxing, URL filtering, and application control to secure on-premises and cloud infrastructures. Its potential is enriched yet requires enhancements in site blacklisting, SQL injection security, and DDoS protection.

What are the key features of Trend Micro Web Security [EOL]?

Machine Learning: Enhances threat detection accuracy.
Endpoint Security: Protects endpoints from security breaches.
Zero Trust Technology: Ensures strict identity verification.
Cloud Filtering: Monitors and secures cloud environments.
Advanced DLP Licensing: Safeguards sensitive data across networks.
Access Control: Manages user permissions and access.

What benefits or ROI should users expect from Trend Micro Web Security [EOL]?

Scalability: Adapts to growing enterprise requirements.
Stability: Provides consistent performance under heavy load.
Responsive Support: Offers timely help and resolution of issues.
Regular Logs: Delivers comprehensive logging for analysis.

Trend Micro Web Security [EOL] is prominently used in industries such as finance and delivery, where secure data handling is crucial. Organizations deploy it to protect endpoints, remote work environments, and manage identity securely. Essential for preventing unauthorized access and ensuring compliance, its features cater to complex network infrastructures.

TrendAI

Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.

It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.

What are the key features?

Website Filtering: Controls access to harmful sites to protect users.
SSL Inspection: Shields against threats bypassing traditional defenses.
Cloud Sandbox: Provides advanced threat protection through testing.
CASB: Offers cloud application visibility and security enforcement.

What benefits should users seek?

Scalability: Easily adjusts to growing requirements without manual intervention.
Centralized Management: Simplifies policy implementation across locations.
Seamless Integration: Reduces need for traditional VPNs by integrating with remote infrastructure.

Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.

Zscaler

Sample Customers

Trusted by global enterprises and government agencies.

Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Secure Web Gateways (SWG)

September 2026

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