Trend Micro Web Security [EOL] vs Zscaler Internet Access comparison

Why PeerSpot?

TrendAI and Zscaler are both solutions in the Secure Web Gateways (SWG) category. Additionally, 83% of TrendAI users are willing to recommend the solution, compared to 98% of Zscaler users who would recommend it.

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Executive SummaryUpdated on Feb 26, 2026

Trend Micro Web Security EOL and Zscaler Internet Access compete in web security solutions. Zscaler appears superior due to its advanced features and cloud-delivered capabilities.

Features: Trend Micro offers threat intelligence, URL filtering, and application control. Zscaler provides SSL inspection, advanced threat detection, and a zero trust architecture aiming to secure corporate traffic comprehensively.

Room for Improvement: Trend Micro needs enhancement in integrating cloud features and improving deployment efficiency. Zscaler can benefit from refining policy simulations and optimizing initial configuration complexity.

Ease of Deployment and Customer Service: Trend Micro requires a traditional installation leading to potentially more on-site resource usage. Zscaler offers a cloud-based model simplifying integration with prompt and efficient customer service surpassing Trend Micro's more traditional support channels.

Pricing and ROI: Trend Micro has a lower initial cost, offering quicker short-term ROI. Zscaler requires a higher upfront investment but provides greater long-term value through scalability and enhanced security. Its initial investment is often justified by its advanced features, leading to a stronger ROI over time.

To learn more, read our detailed Secure Web Gateways (SWG) Report (Updated: August 2026).

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August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Featured Reviews

Ashok Ananthula

Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees

Cloud gateway has strengthened remote web security and now needs better Mac and ISP support

The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.

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Vladimir Alexandrov

CEO at Chorus

Consistent web protection has prevented incidents and supports flexible hybrid security models

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

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VikasTiwari

Senior Network Engineer at Anthology

Cloud security has transformed remote access and now supports zero trust for all users

The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"The solution has massively improved our security posture, giving us full visibility into what our staff does online."

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."

"Its initial setup was straightforward."

"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."

"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."

"This product is solid, fairly easy to use, and reliable."

"From a corporate perspective, I understand that it's important to keep the company data safe."

More iboss pros

"The stability of the product is great, there are no bugs or glitches, and it does not crash or freeze."

"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."

"The security of Trend Micro Web Security is good."

"It's a stable solution."

"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."

"I feel that it is a user-friendly product that provides quick response to users."

"We find the advanced license for the DLP to be particularly useful with this product."

"Overall, I would rate this solution a ten out of ten."

More Trend Micro Web Security [EOL] pros

"The ROI of the solution is excellent."

"Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income, improved our security environment control and endpoint protection, and it prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses."

"Zscaler, however, leads the local market in value versus functionality."

"Because it is well integrated and mature, it's faster, cheaper, and better for the company."

"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."

"Zscaler has helped protect our employees wherever they are working, by delivering safe web access."

"The security is excellent."

"The most valuable feature is bandwidth control."

More Zscaler Internet Access pros

Cons

"Its pricing could be better."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"The reporting feature needs improvement."

"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

More iboss cons

"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."

"The interface could be improved; we need it to be more user-friendly."

"The ease of use depends on the blacklisting of the sites. Some of the authorized sites have been blacklisted, which requires a request to unblock the site."

"The costs are a bit high in terms of licensing."

"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."

"The system should generate reports when an attack has been stopped, contained, or removed."

"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."

"The product's scalability is an area of concern where improvements are required."

More Trend Micro Web Security [EOL] cons

"There are some performance issues when we add on additional controls."

"The OS capabilities and WSL support could be improved."

"One thing that they could improve is the ability to import rules from other platforms."

"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."

"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."

"Zscaler is one solution. It's a good solution, but it doesn't do everything."

"Initially there were issues in terms of stability and improved a lot now."

"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."

More Zscaler Internet Access cons

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."

"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."

"The solution is expensive in terms of deployment."

"The license is yearly and user based."

"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."

"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."

"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."

"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."

More Trend Micro Web Security [EOL] pricing and cost advice

"The pricing is fair based on its competitive market."

"It is a few pounds per user per month."

"The pricing is an issue. It is expensive compared to other firewalls on the market."

"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."

"It is quite expensive. It does its job, but it is quite expensive for what we need."

"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."

"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."

"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."

More Zscaler Internet Access pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Construction Company

Performing Arts

12%

Financial Services Firm

10%

Outsourcing Company

10%

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	5
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	39

Questions from the Community

What needs improvement with iboss?

I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...

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What is your primary use case for iboss?

I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...

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What is your experience regarding pricing and costs for iboss?

My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...

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Do you recommend Trend Micro Web Security?

I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...

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What is your experience regarding pricing and costs for Trend Micro Web Security?

It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...

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What needs improvement with Trend Micro Web Security?

I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit bett...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is better, Zscaler internet access or Netsckope CASB?

We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...

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What is your experience regarding pricing and costs for Zscaler Internet Access?

We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...

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Comparisons

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Fortinet FortiGate vs iboss

Compared 8% of the time

FortiSASE vs iboss

Compared 6% of the time

Twingate vs iboss

Compared 3% of the time

More iboss Competitors

Cisco Web Security Appliance vs Trend Micro Web Security [EOL]

Compared 17% of the time

Forcepoint Secure Web Gateway vs Trend Micro Web Security [EOL]

Compared 6% of the time

Fortinet FortiGate vs Trend Micro Web Security [EOL]

Compared 6% of the time

Skyhigh Security vs Trend Micro Web Security [EOL]

Compared 6% of the time

Cisco Umbrella vs Trend Micro Web Security [EOL]

Compared 5% of the time

More Trend Micro Web Security [EOL] Competitors

Cisco Umbrella vs Zscaler Internet Access

Compared 28% of the time

Prisma Access by Palo Alto Networks vs Zscaler Internet Access

Compared 6% of the time

Netskope vs Zscaler Internet Access

Compared 5% of the time

Fortinet FortiGate vs Zscaler Internet Access

Compared 4% of the time

Forcepoint Secure Web Gateway vs Zscaler Internet Access

Compared 2% of the time

More Zscaler Internet Access Competitors

Product Reports

Buyer's Guide

iboss

August 2026

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Buyer's Guide

Trend Micro Web Security [EOL]

August 2026

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Buyer's Guide

Zscaler Internet Access

August 2026

Download Zscaler Internet Access product report

Also Known As

iBoss Cloud Platform

Virus Wall, VirusWall, Trend Micro VirusWall

ZIA

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Trend Micro Web Security [EOL] integrates machine learning, endpoint security, and Zero Trust technology to offer comprehensive threat detection and protection. It supports cloud filtering, access control, and advanced DLP licensing for effective monitoring and security management across environments.

Trend Micro Web Security [EOL] is designed for robust protection against threats like hacking, malware, and ransomware. Combining features such as centralized management with OWASP Top 10 monitoring, it facilitates proactive web filtering, identity management, and cloud security. Enhanced with HTTP decryption rules and patch updates, users benefit from responsive support and reliable stability. Despite its comprehensive capabilities, improvements are needed in reporting, performance, anti-malware enhancement, and cost efficiency, especially for scalability and multi-tenant use. Companies capitalize on its sandboxing, URL filtering, and application control to secure on-premises and cloud infrastructures. Its potential is enriched yet requires enhancements in site blacklisting, SQL injection security, and DDoS protection.

What are the key features of Trend Micro Web Security [EOL]?

Machine Learning: Enhances threat detection accuracy.
Endpoint Security: Protects endpoints from security breaches.
Zero Trust Technology: Ensures strict identity verification.
Cloud Filtering: Monitors and secures cloud environments.
Advanced DLP Licensing: Safeguards sensitive data across networks.
Access Control: Manages user permissions and access.

What benefits or ROI should users expect from Trend Micro Web Security [EOL]?

Scalability: Adapts to growing enterprise requirements.
Stability: Provides consistent performance under heavy load.
Responsive Support: Offers timely help and resolution of issues.
Regular Logs: Delivers comprehensive logging for analysis.

Trend Micro Web Security [EOL] is prominently used in industries such as finance and delivery, where secure data handling is crucial. Organizations deploy it to protect endpoints, remote work environments, and manage identity securely. Essential for preventing unauthorized access and ensuring compliance, its features cater to complex network infrastructures.

TrendAI

Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.

It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.

What are the key features?

Website Filtering: Controls access to harmful sites to protect users.
SSL Inspection: Shields against threats bypassing traditional defenses.
Cloud Sandbox: Provides advanced threat protection through testing.
CASB: Offers cloud application visibility and security enforcement.

What benefits should users seek?

Scalability: Easily adjusts to growing requirements without manual intervention.
Centralized Management: Simplifies policy implementation across locations.
Seamless Integration: Reduces need for traditional VPNs by integrating with remote infrastructure.

Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority

Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group

Buyer's Guide

Secure Web Gateways (SWG)

August 2026

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