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Cisco Umbrella vs Trend Micro Web Security [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Trend Micro Web Security [EOL]
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
Vladimir Alexandrov - PeerSpot reviewer
CEO at Chorus
Consistent web protection has prevented incidents and supports flexible hybrid security models
I would rate Trend Micro Web Security a nine, but not because I have some issues in mind. I have only seen a bit better product. I was also a McAfee partner some time ago, when there was still McAfee. Some features definitely in McAfee were better than what I see in Trend Micro. I cannot tell what Trend Micro could learn from web security products of their competitors because this product has not existed for at least eight years now for McAfee, and I have no experience with other competitors. But relative to my experience and expertise, I should rate it a ten, but still I am a bit cautious because other products also have great features and these features are not covered 100% by Trend Micro. I cannot tell what additional features I would like to see in the next release, but when I see such a feature, it is very compelling. When you get into a new car and this car has something new and great, adaptive suspension, whatever, you just feel a nice feeling and you want this car. That is how I feel. I have not complained that something is missing from Trend Micro product, but I have seen in specific examples some great ideas in competition.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Our primary use case for this product is DLP,"
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Technical support is pretty sharp and very responsive."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"Content filtering is the most useful feature of iboss."
"Umbrella is the best product available as of now."
"There was a positive effect on productivity because we could track and confront the users that were frequently using social media or streaming video during the work day."
"Web proxy adds an effective layer for security."
"I have found the malware protection feature valuable; it is helpful and deliverable and is able to protect my entire organization from getting compromised, and it also prevents us from visiting any malicious sites which are not visible to the users."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"Cisco Umbrella performed very well compared to Zscaler and other solutions."
"Overall, it is a very good solution; it is a simple solution and very easy to set up."
"We run a real lean networking team, and cloud deployments are super easy."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"I feel that it is a user-friendly product that provides quick response to users."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"It has just about everything we need at a good value."
"Overall, I would rate this solution a ten out of ten."
"The security of Trend Micro Web Security is good."
"The solution's scalability is good and we have more than 90 users for it."
"Trend Micro effectively supports our remote workforce by securing our web servers from external threats, particularly browser security."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"You could say the price is a little bit high."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"I would like for their support to be faster."
"It's somewhat pricey for us, however, it's an awesome solution."
"If I want to see which users access a website, I need an Active Directory registered on Umbrella's cloud."
"Lower costs including licensing, support, and renewals would be beneficial."
"There are cheaper solutions in the market."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"The licensing is paid annually. It is a little bit expensive when you compare it to the competition."
"I would rate the technical support by Trend Micro a three. The response time is poor."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"his legacy version currently lacks WFA, which is a useful tool for managing bandwidth and applying data control limits to specific users. It's especially beneficial for organizations using Android and Azure."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The interface could be improved; we need it to be more user-friendly."
"The product should be more secure and stable. It is also not flexible."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"Pricing and licensing of Cisco Umbrella is a bit confusing because you have to separate the DNS solution and the full-feature solution. Cisco in Portugal helped us understand which one was the right one for us."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The price could be lower."
"The licensing fee is paid on a yearly basis."
"Cisco Umbrella is expensive and could be cheaper."
"The solution’s pricing is reasonable."
"There is room for improvement when it comes to the cost."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"The license is yearly and user based."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"The solution is expensive in terms of deployment."
"I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
9%
Construction Company
7%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
6%
Performing Arts
13%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that. SentinelO...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about Cisco, Fortinet, Zscaler and others in Secure Web Gateways (SWG). Updated: April 2026.
886,576 professionals have used our research since 2012.