Kaseya VSA vs TeamViewer ONE comparison

Kaseya and TeamViewer are both solutions in the Remote Monitoring and Management (RMM) category. Kaseya is ranked #2 with an average rating of 8.0, while TeamViewer is ranked #9 with an average rating of 9.0. Kaseya holds a 13.5% mindshare in RMM, compared to TeamViewer’s 3.4% mindshare. Additionally, 85% of Kaseya users are willing to recommend the solution, compared to 87% of TeamViewer users who would recommend it.

Kaseya VSA

Read 33 Kaseya VSA reviews

5,140 Views
3,701 Comparison Views

85% willing to recommend

TeamViewer ONE

Read 34 TeamViewer ONE reviews

2,100 Views
1,554 Comparison Views

87% willing to recommend

Kaseya VSA

TeamViewer ONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 24, 2026

Kaseya VSA and TeamViewer ONE are both competitive remote support tools. Kaseya VSA stands out with its asset management and pricing satisfaction, while TeamViewer ONE is preferred for ease of use and superior user experience.

Features: Kaseya VSA offers remote management, patching, and a standout Live Connect feature for seamless support. TeamViewer ONE provides seamless remote access, intuitive file transfer, and high-level security measures.

Room for Improvement: Kaseya VSA users request improved patch management, security, and interface design. TeamViewer ONE needs to simplify pricing, expand lower-tier license benefits, and enhance connectivity stability.

Ease of Deployment and Customer Service: Kaseya VSA is flexible with varied deployment options including on-premises, but suffers from inconsistent support. TeamViewer ONE is cloud-based, ensuring easier deployment and more reliable customer service, although its licensing can be restrictive.

Pricing and ROI: Kaseya VSA is perceived as costly but provides significant ROI through comprehensive features. In contrast, TeamViewer ONE offers a free version appealing to smaller businesses, with a straightforward investment return model, though the commercial version can be expensive.

To learn more, read our detailed Kaseya VSA vs. TeamViewer ONE Report (Updated: June 2026).

Buyer's Guide

Kaseya VSA vs. TeamViewer ONE

June 2026

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Helped 900,644 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya VSA

Ranking in Remote Monitoring and Management (RMM)

2nd

Ranking in Patch Management

10th

Average Rating

7.6

Reviews Sentiment

4.4

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer ONE

Ranking in Remote Monitoring and Management (RMM)

9th

Ranking in Patch Management

21st

Average Rating

8.4

Reviews Sentiment

5.4

Number of Reviews

Ranking in other categories

Remote Access (22nd), Digital Experience Monitoring (DEM) (12th), Unified Endpoint Management (UEM) (15th)

Mindshare comparison

As of June 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Kaseya VSA is 13.5%, up from 12.0% compared to the previous year. The mindshare of TeamViewer ONE is 3.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Mindshare Distribution
Product	Mindshare (%)
Kaseya VSA	13.5%
TeamViewer ONE	3.4%
Other	83.1%

Remote Monitoring and Management (RMM)

Featured Reviews

Farhood Nishat

Senior Manager at dinCloud, Inc.

Lightweight tool aids in remote management but needs better support

Primarily, we are using it for remote monitoring and management as an MSP. We are basically a reseller; we are a service provider, so Kaseya VSA is one of our tools which we use for our managed services The best features of Kaseya VSA are that it's lightweight over the machine and does not create…

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."

"This solution is our RMM tool and we love the deployment features."

"I would recommend Kaseya to any MSP, because their product is a little ahead of the innovation curve compared to the competitors."

"The solution is robust and the price is good for the features that are provided."

"Regarding the patching and software management, for me, it's the best path."

"The best features of Kaseya VSA are that it's lightweight over the machine and does not create any overhead over the machine resources, which we really appreciate."

"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."

"Patch management was very useful. Backdoor access to the clients was also very useful."

More Kaseya VSA pros

"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."

"It is great for remote support; it works well, we can transfer files, or we can share the system with more than one person at the same time, it is easy to set up, the solution is stable and secure, and we haven't had an issue with the pricing."

"The product is secure."

"The solution is easy to set up."

"The fact that it's user-friendly and it has a chat option. These are my two favorite features."

"We use the product to communicate."

"It's stable and reliable."

"Even if I've had three computers connected it has been fairly stable."

More TeamViewer ONE pros

Cons

"The initial setup is quite difficult as the allow port, everything is quite difficult, and especially you need to get the SSL to use if you use it for on-premises."

"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."

"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."

"Its scripting language kind of sucked."

"I have encountered scalability issues."

"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."

"The user interface is somewhat outdated."

"The stability of the solution is good but it can be improved."

More Kaseya VSA cons

"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."

"My team needs full remote support plus more security when transferring data, so TeamViewer Remote Management isn't the best solution for the company."

"One feature to add would be a mobile remote feature."

"One of the defects that I have noticed with TeamViewer Remote Management is that if I am on a certain version and the person to whom I am connected is not on the same version, then it does not connect at times until I update the solution."

"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."

"When a user is engaged in a chat on a system with a remote user present, copying the chat content isn't easy."

"The solution’s stability could be improved."

"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."

More TeamViewer ONE cons

Pricing and Cost Advice

"We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."

"The dollar exchange rate in Brazil is very high, so the price should be better for our country."

"Without the managed antivirus, it was about $2,000 a month for the team. It's quite reasonable in that sense. The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced."

"I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company."

"With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."

"It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."

"We were looking at a price of $22.50 cents per user."

"I think it costs more than ManageEngine."

More Kaseya VSA pricing and cost advice

"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."

"The solution's license is expensive."

"I have used the free version of the solution."

"Users need to pay a yearly license for TeamViewer Remote Management."

"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."

"We pay a yearly licensing fee."

"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

More TeamViewer ONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

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900,644 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Performing Arts

11%

Outsourcing Company

Real Estate/Law Firm

Educational Organization

Financial Services Firm

16%

Manufacturing Company

Comms Service Provider

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

What needs improvement with Kaseya VSA?

So far, everything is good, but regarding automation scripts, I would like to see improved or enhanced scripting capabilities where I can create scripts based on automation by using AI. So far, eve...

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What is your primary use case for Kaseya VSA?

I am currently working with remote monitoring and management solutions, primarily for patch management. I could describe a few use cases for it, and I use it for that.

See all answers

What advice do you have for others considering Kaseya VSA?

I will share my rich experience with Kaseya VSA with others, and I suggest using Kaseya VSA. I gave this review a rating of 9.

See all answers

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...

See all answers

What needs improvement with TeamViewer Remote Management?

See all answers

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

See all answers

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SuperOps.ai vs Kaseya VSA

Compared 5% of the time

N-able N-central vs Kaseya VSA

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Compared 16% of the time

Datto Remote Monitoring and Management vs TeamViewer ONE

Compared 12% of the time

Azure Bastion vs TeamViewer ONE

Compared 11% of the time

ConnectWise RMM vs TeamViewer ONE

Compared 9% of the time

Atera vs TeamViewer ONE

Compared 5% of the time

More TeamViewer ONE Competitors

Product Reports

Buyer's Guide

Kaseya VSA

June 2026

Download Kaseya VSA product report

Buyer's Guide

TeamViewer ONE

May 2026

Download TeamViewer ONE product report

Also Known As

No data available

TeamViewer IoT

Overview

Kaseya VSA offers comprehensive IT management, featuring remote and patch management alongside automation. Its efficient administration and security improvements make it a reliable choice for managed IT services.

Kaseya VSA is a robust platform used for remote management, patch and inventory management, monitoring, and automation, making it an ideal choice for managed service providers. Its integration with Kaseya BMS and flexible configuration enhance technical support tasks while robust security measures have been improved since past breaches. However, it requires improvements in security, patch management, mobile device management, and support for various platforms including Mac. Users face challenges with outdated interfaces and cumbersome reporting, needing better integration with technologies like Azure.

What are the most important features of Kaseya VSA?

Live Connect: Offers immediate remote access without user interruption, maintaining productivity.
Patch Management: Efficiently manages software updates and security patches.
Automation: Reduces manual efforts with automated IT tasks.
Integration with Kaseya BMS: Seamlessly connects with other systems for enhanced operations.
Remote Management: Provides tools for troubleshooting and system administration.

What benefits or ROI should you expect?

Time-Saving: Remote access and automation minimize downtime, boosting efficiency.
Cost-Effective: Centralized management lowers operating costs by reducing manual labor.
Enhanced Security: Improved security features help protect networks and data.
Customer Satisfaction: Efficient technical support improves user experience.
Flexibility: Customization options tailor the system to specific business needs.

In industries like healthcare, finance, and retail, Kaseya VSA is implemented to manage complex IT environments, support network security compliance, and automate routine tasks. Managed service providers leverage its capabilities for client network support, ensuring secure, efficient IT operations.

Kaseya

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck

Carey Paul Honda

Buyer's Guide

Kaseya VSA vs. TeamViewer ONE

June 2026

Free Report: Kaseya VSA vs. TeamViewer ONE

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