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Pulseway vs TeamViewer ONE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pulseway
Ranking in Remote Monitoring and Management (RMM)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
Network Monitoring Software (51st), Server Monitoring (19th)
TeamViewer ONE
Ranking in Remote Monitoring and Management (RMM)
9th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Patch Management (19th), Digital Experience Monitoring (DEM) (12th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of August 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Pulseway is 3.0%, up from 1.4% compared to the previous year. The mindshare of TeamViewer ONE is 4.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM) Mindshare Distribution
ProductMindshare (%)
TeamViewer ONE4.4%
Pulseway3.0%
Other92.6%
Remote Monitoring and Management (RMM)
 

Featured Reviews

Pieter Plas - PeerSpot reviewer
Owner at Beerepoot Automatisering B.V.
A solution with a great monitoring system and ability to control access remotely
The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."
"It gives you remote control and has a mobile app."
"They provide a lot of features; it's good and easy software."
"So this solution allows for 24/7 support and is very handy."
"The setup is simple."
"The solution has great workflow and server modules."
"It has made life a lot easier for the administrators."
"We use the product to communicate."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"All the features of TeamViewer Remote Management are very good from my perspective."
"The initial setup of TeamViewer Remote Management is very simple."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"The most valuable feature of this solution is Remote Access."
"The product is very stable."
 

Cons

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
"However, the solution does not allow you to make a script for just one customer, so it would be great if that is improved."
"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"Remote Desktop Assistance for Mac endpoints - not having this functionality is a major inconvenience in having to have two systems for clients using this platform."
"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"The connectivity could improve."
"The main issue with the solution is the stability problem arising from network issues."
"The security could be improved."
"I'm not sure if the security is ideal. They could work to improve it."
"The price for the license could be improved, as well as the setup could be easier."
"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."
"It could be more secure."
"The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session."
 

Pricing and Cost Advice

Information not available
"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."
"Addition services could be lower priced."
"Users need to pay a yearly license for TeamViewer Remote Management."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"Its price is a little high as compared to other solutions."
"We pay for a yearly license."
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Top Industries

By visitors reading reviews
Construction Company
12%
Comms Service Provider
9%
Computer Software Company
9%
Outsourcing Company
9%
Outsourcing Company
13%
Financial Services Firm
13%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. However, the setup is easy and friendly to use. My overall rating for this product is...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University
Carey Paul Honda
Find out what your peers are saying about Pulseway vs. TeamViewer ONE and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.