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BigFix vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
TeamViewer ONE
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Access (22nd), Remote Monitoring and Management (RMM) (9th)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"Mobile device management is most valuable."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"Fortunately, now everything is streamlined into a single, unified platform."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"The Autopilot feature is fantastic; it is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The interface is user-friendly, and the reporting tool works in real-time."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The technical support for BigFix is really amazing."
"The most valuable feature for me is patching, because it's helped me to make sure I am always compliant."
"HCL is India-based, and they've done a good job with BigFix, and they're also able to deliver the software at a lower price now."
"BigFix is a stable solution; you can deploy it and forget about it."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Support is very awesome. Every time we have needed something from technical support, they have been on top of everything with a very quick turnaround in the issues that we've had with the product."
"The product is secure."
"We did call technical support once and they were very helpful and responsive."
"The pricing of the solution is very reasonable."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"The most valuable feature is the remote management capabilities."
"The product helps us efficiently fix technical issues and maintain system downtime."
"The stability seems to be pretty good so far."
"Transferring files and viewing data work well with TeamViewer Remote Management."
 

Cons

"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"In future releases, I would like to see better integration with Apple products."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Its stability should also be improved. It is not very stable; sometimes, it shows some inconsistencies across tenants."
"Intune has no remote control function for mobile phones to solve issues remotely for users."
"I, as such, do not have any specific inputs or needs. However, there is always room for improvement when it comes to scalability."
"It should be easier to define policies and comply with those policies."
"Reporting needs improvement."
"I would like to see the Self Service section made more user-friendly."
"Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"BigFix can improve the way machines report back to the console."
"IBM has not focused on the Web Reports capabilities."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"Maybe, if they could provide a better GUI, it would be a nice thing to have."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"I would like to see better pricing, more customization, and increased automation."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"Integration with other tools would be great. That would always be a bonus."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"The main issue with the solution is the stability problem arising from network issues."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"The compatibility needs improvement in TeamViewer Remote Management because there's some incompatibility in some versions of the solution. Some solutions require the higher-performing version of TeamViewer Remote Management. Otherwise, there's incompatibility. The security provided by TeamViewer Remote Management in terms of data transfer also needs improvement. I'd like to see more features in the next release of TeamViewer Remote Management because it's still lacking in features. It would also be good for TeamViewer Remote Management to have a built-in remoting program similar to what Itarian has."
 

Pricing and Cost Advice

"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The solution is cost-efficient."
"For organizations that are a Microsoft shop, the pricing is compelling."
"I am satisfied with the pricing."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"This cost is approximately $30 USD per user per month."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price is very fair."
"The price of the solution is high. There are not any additional fees from the standard license."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The cost is slightly high."
"The solution's license is expensive."
"I have used the free version of the solution."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"There are no charges to be paid for the solution since I use it for personal use."
"We pay for a yearly license."
"We pay a yearly licensing fee."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"My company uses the free version of TeamViewer Remote Management."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
Marketing Services Firm
9%
Manufacturing Company
9%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise54
Large Enterprise167
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Carey Paul Honda
Find out what your peers are saying about Qualys, Microsoft, Vicarius and others in Patch Management. Updated: March 2026.
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