Ivanti Autonomous Endpoint Management vs TeamViewer ONE comparison

Ivanti Autonomous Endpoint Management vs. TeamViewer ONE

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Domenico Pochiero

Senior Product Leader, Sqs at a tech vendor with 501-1,000 employees

Automated onboarding has saved hundreds of hours and now standardizes device security globally

In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.

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Nitesh Ranjan

Senior Software Engineer at a tech vendor with 1,001-5,000 employees

Remote sessions have become smoother and now resolve end user issues more comfortably

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"By using Microsoft Intune, I can control my Outlook on my phone, and whenever I try to open any file attachment, it will be more secure."

"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."

"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."

"The solution is scalable, and we currently have tens of thousands of users within our organization using the solution."

"Microsoft Intune policies, remote wipe, and using corporate and private profiles are valuable features, but MFA is the most valuable feature as it ensures that the end user is authentic."

"Overall, the best features of Microsoft Intune are its ease of management and robust security protocols, which are what I value most about it and how it stands out."

"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."

"I find what is most valuable about Microsoft Intune is how, at the granular level, it allows us to manage the devices."

More Microsoft Intune pros

"The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date."

"Ivanti Neurons for UEM has positively impacted my organization by saving time and improving efficiency."

"MobileIron UEM is a scalable solution."

"The most valuable features of MobileIron UEM are tunneling and enterprise integration."

"The solution is a good product and I have heard that the interface is more friendly than that of Windows."

"We can set a maintenance window and push the patch."

"We manage over 1,000 new devices per year, saving more than 1,500 hours of manual IT work annually."

"Its features are very complete."

More Ivanti Autonomous Endpoint Management pros

"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."

"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."

"Transferring files and viewing data work well with TeamViewer Remote Management."

"TeamViewer Remote Management is easy to use and user-friendly."

"The most valuable feature is the ease of use, and using this solution enables us to get support easily."

"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."

"All the features of TeamViewer Remote Management are very good from my perspective."

"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."

More TeamViewer ONE pros

Cons

"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."

"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."

"For improving Microsoft Intune, it sometimes feels laggy, taking some time to implement any policies on machines."

"During the onboarding of Microsoft Intune, we faced the problem that the policies were not getting synced."

"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

More Microsoft Intune cons

"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."

"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."

"We would like the initial setup to be simpler."

"Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations."

"The reports have to show the compliance level of the patching, which Ivanti does not provide."

"MobileIron UEM could improve the monitoring of devices."

"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."

More Ivanti Autonomous Endpoint Management cons

"Integration with other tools would be great. That would always be a bonus."

"Using the solution’s remote connection causes some lagging issues."

"There could be stable connectivity for the product’s current technology."

"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."

"Licensing has always been a concern, as it can be costly when we need simultaneous access for multiple users."

"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."

"In the last 12 months we actually made a decision to go away from TeamViewer. Part of it has to do with the fact that TeamViewer is very expensive."

"One feature to add would be a mobile remote feature."

More TeamViewer ONE cons

Pricing and Cost Advice

"We have the business premium licenses for the solution."

"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."

"It's reasonable. They're not giving it away, but it's reasonable."

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."

"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."

"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

More Microsoft Intune pricing and cost advice

"The price of MobileIron UEM is very good."

"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."

"My impression is that MobileIron is very expensive."

"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."

"The solution is expensive compared to other products."

"The solution is affordable."

"The license can get expensive if you have a lot of nodes."

"I have used the free version of the solution."

"There are no charges to be paid for the solution since I use it for personal use."

"We pay for a yearly license."

"Users need to pay a yearly license for TeamViewer Remote Management."

"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"

"My company needs to pay towards the solution's annual licensing subscription costs. There are no extra costs in addition to the standard license fees of the product."

"Its price is a little high as compared to other solutions."

"The solution's license is expensive."

More TeamViewer ONE pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

No data available

Outsourcing Company

13%

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	9
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	5
Large Enterprise	11

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Ivanti Neurons for UEM?

Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.

What needs improvement with Ivanti Neurons for UEM?

The price being quite high and the limited container storage are areas that have room for improvement.

What is your primary use case for Ivanti Neurons for UEM?

I use Ivanti Neurons for UEM for mobile device management, and I can describe the use case. The remote device managem...

What advice do you have for others considering TeamViewer Remote Management?

Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...

What needs improvement with TeamViewer Remote Management?

One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...

What is your primary use case for TeamViewer Remote Management?

I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Unified Endpoint Management (UEM)

Download Ivanti Autonomous Endpoint Management product report

Ivanti Autonomous Endpoint Management report

TeamViewer ONE

Download TeamViewer ONE product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM

TeamViewer IoT

Interactive Demo

Demo not available

Microsoft

Ivanti

Demo not available

TeamViewer

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.

Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.

What are the most important features?

AI-powered Automation: Reduces manual work through intelligent automation.
Centralized Management: Unified control of devices from a single interface.
Real-time Visibility: Instant access to device status and operations.
Efficient Patch Management: Prioritizes and automates patch deployments.
Neurons Bots: Automates complex IT processes, enhancing efficiency.

What benefits or ROI should users look for?

Time Savings: Automation reduces manual task duration significantly.
Improved Compliance: Ensures security protocol adherence with ease.
Streamlined Operations: Centralized management simplifies IT workflows.
Enhanced Security: Effective patch management reduces vulnerability risks.
Device Health Monitoring: Supports continuous oversight of device status.

In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.

Ivanti

TeamViewer ONE offers remote access and cross-platform functionality, enhancing IT operations across various systems and clouds like AWS and Azure while streamlining setup and secure connections.

Providing a robust platform for IT professionals, TeamViewer ONE enables efficient remote management with features like interactive chat, file transfers, and seamless session management. Despite its strengths, users highlight the need for improved pricing models, security measures, and enhanced stability. Regular updates are requested to tackle connectivity and lag challenges, and improvements in reporting, integration, and mobile remote functionalities are desired.

What are the standout features of TeamViewer ONE?

Remote Access: Facilitates secure control across multiple devices.
Cross-Platform Functionality: Operates on different OS and cloud environments.
File Transfers: Enables smooth and efficient data exchange.
Interactive Chat: Supports real-time communication during sessions.
Remote Management: Provides a comprehensive view of system resources.

What benefits or ROI should users look for in reviews?

Enhanced Collaboration: Simplifies teamwork with easy connectivity.
IT Support Efficiency: Streamlines troubleshooting and support tasks.
Resource Management: Offers tools for managing system performance.
Security Assurance: Delivers trusted connections for data protection.

TeamViewer ONE is implemented in industries requiring remote support and server management, offering solutions for IT support, remote client connections, and seamless meeting management. It assists in monitoring, troubleshooting, and resolving software and hardware issues for service providers and companies.

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Frontier Airlines

Carey Paul Honda

Ivanti Autonomous Endpoint Management vs. TeamViewer ONE