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SCSM mindshare

Product category:
As of July 2025, the mindshare of SCSM in the IT Service Management (ITSM) category stands at 1.4%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Service Management (ITSM)

PeerResearch reports based on SCSM reviews

TypeTitleDate
CategoryIT Service Management (ITSM)Jul 19, 2025Download
ProductReviews, tips, and advice from real usersJul 19, 2025Download
ComparisonSCSM vs ServiceNowJul 19, 2025Download
ComparisonSCSM vs JIRA Service ManagementJul 19, 2025Download
ComparisonSCSM vs BMC Helix ITSMJul 19, 2025Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.221.8%91%222 interviewsAdd to research
JIRA Service Management4.19.1%93%86 interviewsAdd to research
 
 
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Room for Improvement

ROI

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Popular Use Cases

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Deployment

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Government
24%
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
7%
University
6%
Healthcare Company
6%
Educational Organization
5%
Comms Service Provider
4%
Performing Arts
4%
Real Estate/Law Firm
4%
Retailer
2%
Hospitality Company
2%
Logistics Company
2%
Construction Company
2%
Renewables & Environment Company
2%
Non Profit
2%
Recreational Facilities/Services Company
2%
Energy/Utilities Company
1%
Insurance Company
1%
Printing Company
1%
Wholesaler/Distributor
1%
Outsourcing Company
1%
Mining And Metals Company
1%
Aerospace/Defense Firm
1%
Consumer Goods Company
1%
Legal Firm
1%
Pharma/Biotech Company
1%